Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 10211 Prosperity Park Dr. in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.5
583 reviews
5 stars
143
4 stars
62
3 stars
32
2 stars
37
1 star
309
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, lack of communication, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including undercooked or burnt pizzas, incorrect orders, and unsatisfactory hygiene standards.
Management Concerns
Customers expressed concerns about poor management and staffing, with many noting that the location appeared understaffed and poorly organized.
Mixed Experiences
While some customers had positive experiences with food quality and service, these were overshadowed by a significant number of negative reviews highlighting consistent issues.
- JJJamel Jordan2 days ago1.0Some of the most incompetent and terrible customer service I have ever had to deal with. Ordered a pizza online, delivery driver could not be contacted, store members CONSISTENTLY hung up the phone and did not want to answer. Waited two hours for my food just for it to make it to me stone cold. This place needs to be shutdown or completely overhauled. Staff literally does not care, AVOID THIS PLACE LIKE THE PLAGUE and get your food anywhere else to save yourself from the frustration.
- JJJocelyn6 days ago1.0I will never order from this location again! First time I gave them a pass, this time?!? I’m over it! I really hope I get a refund with no problem!
- CICarlo Duré IIDec 13, 20251.0I'm having the same experience as Allison. Standing in this store 8 to 10 minutes, no acknowledging me or the other customers in this small store. There is no one. I mean no one at the counter. Workers not wearing hair nets, they look at you and say nothing! One of the worst experiences at a pizza hut. Never coming back here again
- AAanteeDec 13, 20251.0the dumbest people alive work here…waited 15 minutes past when they told me my delivery pickup would be ready, even though they said “it’ll be done in a few” then after waiting 15 mins i ask the young male worker when it’ll be ready to which he informs me that i need to cancel the order because they made the wrong one…so i guess he was planning on never telling me this and just letting me wait for another 15 minutes while they remade the entire order. an absolute joke no communication. the workers act like they can’t speak. it’s ridiculous. the back was filthy too. 12/13/25 around 5:20pm.
- AWAlexa WrotenDec 5, 20251.0I placed an online order and attempted to pick up. I stood at the front counter for several minutes and 4 people continued working and no one acknowledged me. I left and came back about 10 min later. A man came to the front, called someone else’s order but never acknowledged me or the line forming. He Never allowed me to speak to him to tell him I was here to pick up my food. Even a lady came to the front, saw me but never allowed me to tell her I was here to pick up my order. They just look at you as if you are invisible. Good thing I selected “pay at store” at the time of check out online. It was so frustrating to just stand there and be completely ignored and not even able to pick up our order not once but twice while multiple people worked in the back. Just cut your losses and order pizza from somewhere else where they can actually see you and speak to you when you enter. We never got our order and won’t be back.
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in Charlotte, NC?
Pizza Hut is located at 10211 Prosperity Park Dr., Suite 100, Charlotte, NC 28269.
What are the hours of operation for Pizza Hut at 10211 Prosperity Park Dr.?
Pizza Hut is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this Pizza Hut location offer delivery and pickup services?
Yes, this Pizza Hut location offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
How can I order pizza from this Pizza Hut location?
You can order online through Pizza Hut's website or mobile app for delivery, carryout, or curbside pickup.
What types of payments are accepted at this Pizza Hut?
This location accepts debit cards and mobile NFC payments but does not accept cash or checks.
What popular menu items does Pizza Hut serve at the Prosperity Park Dr. location?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Are there any rewards or deals available for customers in Charlotte, NC?
Yes, Hut Rewards® offers discounts, pizza deals, and coupons through the Pizza Hut deals page or mobile app.
What nearby fitness or recreation venues are close to Pizza Hut at 10211 Prosperity Park Dr.?
Nearby you will find Sahaja Yoga Charlotte, Charlotte Family Yoga Center, Charlotte Chess Center, Anytime Fitness, and Dance Fever Charlotte, perfect for a workout or relaxation before or after your meal.
Are there hair salons or beauty spas near the Pizza Hut location?
Yes, nearby beauty and hair salons include Studio 9, Bella Joy Hair Salon, Shear Bliss Hair Salon at panache styling studios, Salon Charlotte, Elise Carter Salon, and more for grooming or relaxation after dining.
What medical or health services are located near Pizza Hut at 10211 Prosperity Park Dr.?
Nearby health-related services include HD Skincare Solutions, F. Y. Eye Care Associates, Virya Aesthetics medical spa, and Peace Haven Smiles dental care.