Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 15105 John J Delaney Dr in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported poor customer service, including long wait times, unhelpful staff, and issues with order accuracy.
Food Quality
Numerous reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.
Delivery Issues
Several customers experienced significant delays in delivery, incorrect orders, and difficulties in reaching the store for assistance.
Management Response
Some reviews noted improvements in service and food quality under new management, with specific employees receiving praise for their customer service.
Cleanliness
Multiple customers mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall hygiene.
AM
Adham mm.
Jan 1, 2026
5.0
The manager who was on shift was spectacular and a great help!
JS
Jonathan Smith
Dec 16, 2025
1.0
On the tracker it said my order was ready but when I got there it wasn’t and I had to wait another 20 minutes. Also I ordered on the website, just to be told certain items was not on the menu, so I had to pick something else out to replace it and had to wait another additional 15 minutes.
DB
David Briggs
Dec 5, 2025
1.0
I'd rate 0 if I could. You can't call this store. Someone in India picks up and says they will transfer you to the store then transfers you to another person in the call center. It's ridiculous.
JH
Jen H
Dec 3, 2025
1.0
I ordered a pizza and wings for delivery. 50 minutes later I get a call from the delivery person that because he couldn’t get into my building he went to the store with my delivery. Why he didn’t call me when he was at my apartment never was answered. I ended up going to pick up my now cold food. I asked the person who identified himself as a manager if I could be reimbursed for the delivery fee since I picked up the food. The manager said he would reimburse me the whole order. He took my name and phone number and said he would call me when the amount was returned to my card. It never happened. $40.19 lost. I see why this place gets terrible ratings. Well deserved. Avoid
MM
MsWonkawash
Nov 23, 2025
1.0
Placed a delivery order, estimated delivery time was 1:50, order arrived at 2:45. Needless to say it was lukewarm by the time it was delivered. I called to check on the delivery at around 2:20 since the app showed the delivery had gone out about 15 minutes prior and my home is about 8 minutes from the store. I was informed the delivery had been dispatched but that the driver was "kinda slow". So the delivery was dispatched around 2:05, I live about 8 to 10 minutes from the store and the delivery arrived 40 minutes after dispatch... definitely DO NOT RECOMMEND.