Papa Johns Pizza

3.3
330 reviews
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Business Details

3134 THE PLAZA, Charlotte, NC
28205, United States
(704) 790-8300
https://locations.papajohns.com/united-states/nc/28205/charlotte/3134-the-plaza?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 3134 THE PLAZA for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3134 THE PLAZA, Charlotte, NC
28205, United States

Hours

Reviews

3.3
330 reviews
5 stars
127
4 stars
61
3 stars
30
2 stars
11
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising helpful staff while others report rude or unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

The quality of food is inconsistent; some customers enjoyed their meals while others received undercooked or poorly made items.

Delivery Issues

Numerous complaints about late deliveries and canceled orders, often with poor communication from the staff.

Customer Experience

Overall customer experiences are mixed, with some expressing loyalty due to good service while others vow not to return due to negative interactions.
  • JF
    Jason Feuerstein
    Oct 31, 2025
    1.0
    I ordered a pizza at 7:16 PM it said the estimated delivery was 7:45. Then I was emailed a new delivery time of 7:55-8:05. I checked the app at 8pm and it said 8:22. At 8:20 it now says 8:40pm. I called the store and they said they could give me 50% off my next order, which apparently doesn’t work with other deals… so it’s useless. Terrible customer support.
  • AG
    Alvin Person (GameTimeMidway)
    Oct 28, 2025
    4.0
    DOORDASH REVIEW. This was your traditional papa johns location. I've ordered from here a few times and each time the service was decent... although there is one particular customer that I preferred not to interact with when I visit. But she's timetable most nights. The pizza was made the way you'd expect a pair highs pizza to be made. As far as my pickup orders...I haven't had to wait long times (5 mins or less) for the most part. And that's a good thing. And this is saying something when it comes to this type of food. All in all, I'd recommend ordering from this location!
  • TP
    THE DRAWKICK PUPPIES
    Aug 26, 2025
    4.0
    Fast
  • KE
    Kewana Long (LonG Entertainment)
    Aug 16, 2025
    2.0
    The order is never ready
  • JS
    Jacob Stanley
    Aug 7, 2025
    5.0
    Had a great experience at this Papa John's location. Food was fast and fresh...Q at the counter was very helpful and nice.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza at 3134 THE PLAZA, Charlotte?

Delivery is available daily from 10:00 AM to 12:00 AM at Papa Johns Pizza, 3134 THE PLAZA, Charlotte, NC.

Can I order pizza online from Papa Johns Pizza at this location?

Yes, you can order online for delivery or carryout through their website or the Papa Johns app.