Brand Certified
Papa Johns Pizza
3.4(296 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
4819 Shopton Rd., Charlotte, NC
28278, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(704) 790-8200
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/nc/28278/charlotte/4819-shopton-rd.?utm_source=gmb&utm_medium=organic
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 4819 Shopton Rd. for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.4
296 reviews
5 stars
122
4 stars
50
3 stars
20
2 stars
21
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made pizzas.
Food Quality
A significant number of reviews mentioned subpar food quality, including overcooked or undercooked pizzas and insufficient toppings.
Delivery Issues
Customers frequently experienced long wait times for delivery, with some orders arriving cold or incomplete.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency.
- RRRashidaFeb 23, 20263.0Didn't get all of toppings that I asked for.
- KPKenneth PostonFeb 22, 20261.0I got a death stare when I walked through the door. Glad I ordered online because I certainly didn't feel welcomed.
- SRSammi R.S.Jan 11, 20261.0Worst place to get pizza! People there don’t wash their hands! They constantly go outside and smoke…IVE WITNESSED workers go right to touching food right after from coming inside! The place doesn’t stay clean and management is HORRIBLE!
- TRTracey RhodesDec 31, 20251.0I ordered pizza for delivery and they dropped my pizza off on the porch in 30 degree weather without ringing the doorbell. I called and spoke with manager and he said there was no delivery drivers so they use DoorDash drivers. He didn’t reimburse or did nothing to make it right.
- BPBrandon ParnellDec 16, 20251.0Placed a $90 order for my team for lunch. Papa Johns hands it off to DoorDash. I am delivered someone elses order, drinks, a cookie, nothing even close to what was ordered. I've been on hold now for 28 minutes to talk to a manager, who keeps just putting me back on hold. Zero intention to even attempt to make it right. Avoid this location at all costs.
Frequently Asked Questions About Papa Johns Pizza
What are the regular delivery hours for Papa Johns Pizza in Charlotte?
Papa Johns Pizza delivers from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the takeout hours at this Papa Johns Pizza location?
Takeout is available from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
Is Papa Johns Pizza in Charlotte open on Christmas Day?
No, Papa Johns Pizza is closed on December 25, 2024.
Does Papa Johns Pizza offer any contactless delivery service?
Yes, this location offers no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Charlotte?
It is located at 4819 Shopton Rd., Suite A, Charlotte, NC 28278, United States.
What types of products can I order from Papa Johns Pizza?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at this location.
How can I order from Papa Johns Pizza or view their menu online?
You can order online or view the menu via the Papa Johns website or apps, including their Apple and Android apps.
What nearby places can I visit around Papa Johns Pizza for shopping?
Nearby shopping spots include PayMore electronics and thrift store, CVS Pharmacy, Shopton Square shopping center, and Goodwill on Shopton Rd.
Are there any nearby eateries or places to grab a coffee near Papa Johns Pizza?
Yes, you can visit Waffle House for breakfast or brunch, Moji Teahouse for bubble tea and coffee, Smallcakes Steele Creek bakery, Golden Flame Hot Wings, Bonzai Thai Cuisine, OneSixty Cocktails & Kitchen, and Highway 55 Burgers, Shakes, & Fries nearby.
Can I find any wellness or beauty services close to Papa Johns Pizza?
Yes, nearby are Fresh Nails Lounge 3, Crystal Nail Bar for nail and waxing services, and Swave Barber Lounge for barber and beauty services.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website