At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 6411 FREEDOM DR for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.
Order Issues
Many customers reported problems with their orders, including missing items, incorrect orders, and significant delays in delivery.
Food Quality
While some customers enjoyed the pizza, there were frequent complaints about food being cold, undercooked, or not meeting expectations.
Staff Performance
Several reviews noted that staff appeared disorganized and unprofessional, contributing to a negative overall experience.
AA
Andrew
2 days ago
5.0
I ordered a pizza during their busiest time and they made it to perfection and had it delivered to me in about 25 minutes. Excellent job!!
MY
mario yates
Dec 15, 2025
5.0
I ordered a pizza today, it was just like I want, customer service was A+
FC
Flower child
Nov 23, 2025
5.0
Went in today and received phenomenal service from a man named Brady I was interested in some of the dipping sauces that I did not see online and he went out his way to retrieve them from the back he made me for welcome and appreciated at my neighborhood pizzeria if he’s not a manager already he should be one. He is so awesome and my pizza looks delicious hot and ready not Little Caesars but Papa John’s.
HH
Haleigh Hayford
Oct 12, 2025
1.0
Don’t have much to say because we never got our order. Ordered for delivery at 7:30pm. 2 and a half hours later we call (again) and they tell us they handed off the order to a driver. Then there is a different driver because they lied about it. At 10pm we had to cancel and find somewhere else. The manager and staff were absolutely no help and simply rude.
AJ
Ariel Jefferys
Oct 4, 2025
5.0
I come here every 3 or 4 months and its always quick service!
What are the delivery hours for Papa Johns Pizza at 6411 Freedom Dr, Charlotte, NC?
Delivery is available from 9:00 AM to midnight Monday through Thursday and Sunday, and from 9:00 AM to 1:00 AM on Friday and Saturday.
Can I order takeout from Papa Johns Pizza, and what are the takeout hours?
Yes, takeout is available daily from 9:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.
What products does Papa Johns Pizza offer at their Charlotte location?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What services are offered by Papa Johns Pizza in Charlotte, NC?
They provide delivery, takeout, order ahead, as well as lunch, dinner, and dessert services.
How can I place an order for delivery or carryout from Papa Johns Pizza?
You can order online through their delivery URL or carryout order URL provided on their website, or via their mobile apps on iOS and Android.
Does Papa Johns Pizza offer no-contact delivery options?
Yes, Papa Johns Pizza offers no-contact delivery for your safety and convenience.
Where is Papa Johns Pizza located in Charlotte, NC?
It is located at 6411 Freedom Drive, Charlotte, NC, 28214, USA.
What nearby places can I visit before or after enjoying Papa Johns Pizza?
Nearby places include the Orchid Banquet Hall for events, Xpress Arcade for entertainment, and Ken Cooks American Restaurant for additional dining options.
Are there convenient transit or fueling options near Papa Johns Pizza?
Yes, Shell and Circle K gas stations are nearby, which can be convenient if you're stopping by with a vehicle.
Can I combine a visit to Papa Johns Pizza with shopping or other services in the area?
Absolutely, nearby you can find Pawtuckett Village Shopping Center for shopping and laundry services, as well as Golden Elephant Asian Market for bakery and smoothie options.