Papa Johns Pizza

2.9
357 reviews
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Business Details

1620 E. 4th Street, Charlotte, NC
28204, United States
(704) 375-7272
https://locations.papajohns.com/united-states/nc/28204/charlotte/1620-e.-4th-street?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 1620 E. 4th Street for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1620 E. 4th Street, Charlotte, NC
28204, United States

Hours

Reviews

2.9
357 reviews
5 stars
124
4 stars
40
3 stars
26
2 stars
20
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong ingredients.

Customer Service

Many reviews highlighted poor customer service, particularly from management, with reports of rudeness and lack of accountability.

Delivery Issues

Customers frequently experienced late deliveries, wrong delivery addresses, and unprofessional handling of delivery orders.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food, including cold, soggy, or improperly made pizzas.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SM
    Sophia Moss
    3 days ago
    1.0
    The service I received from this location was very poor. There was a mixup with my order, and when I tried to explain, the male employee on the phone was very rude and unhelpful, and he hung up on me. I called a different location afterwards and they fully compensated me for my order because of my experience at this location.
  • JJ
    Justin
    Dec 28, 2025
    5.0
    Best Papa john’s in charlotte
  • VV
    Vicki Murray (Vee)
    Dec 4, 2025
    5.0
    Awesome uptown crew, always a smile and great experience with my difficult order.
  • PS
    Pablo Sanchez
    Nov 18, 2025
    1.0
    Sad to say going to have to avoid this location. Crew was unorganized, lazy and unprofessional. Tried the new Grand Papa pizza and it was trash to say the least or at least that is the experience they gave me. The order was made wrong and they complained about re-making it. Even after the re-make the pizza was cold, cut into 16 slices for some reason and not enough toppings. Would love to have a refund for this poor order and experience by Papa John’s. Pizza was stale and bland and not worth the money even with a discounted price. Looks like Dominos Pizza remains king as usual.
  • JJ
    Jamie
    Nov 13, 2025
    1.0
    Pizza was so gross was not made the way it was supposed to be made so very upset they lost my business
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Charlotte, NC?

Papa Johns Pizza in Charlotte is open daily from 9:30 AM to 1:00 AM for delivery and takeout services.

Where is Papa Johns Pizza located in Charlotte?

Papa Johns Pizza is located at 1620 E. 4th Street, Charlotte, NC 28204.