Papa Johns Pizza

2.9
389 reviews
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Business Details

9335 North Tryon St, Charlotte, NC
28262, United States
(704) 503-5032
https://locations.papajohns.com/united-states/nc/28262/charlotte/9335-north-tryon-st?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 9335 North Tryon St for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9335 North Tryon St, Charlotte, NC
28262, United States

Hours

Reviews

2.9
389 reviews
5 stars
138
4 stars
38
3 stars
27
2 stars
17
1 star
169

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, incorrect toppings, and unsatisfactory presentation.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Sanitation Concerns

Several customers expressed concerns about cleanliness and food handling practices, noting that employees were not wearing gloves or hairnets.

Delivery Issues

Many customers experienced problems with delivery, including late arrivals, incorrect orders, and lack of communication from the store.

Management Response

Some customers appreciated the efforts of managers to resolve issues, but others reported unprofessional behavior and lack of accountability.
  • DB
    Demario Baker
    2 days ago
    1.0
    The worst customer service ever. I asked for the pizza to be cut in squares to feed my little kids and butchered the pizza into little irregular pieces. No manager was there and they wouldn't remake my pizza.
  • BB
    Brianne Barton
    Nov 15, 2025
    1.0
    Wow. Ordered pizza and waited for over an hour. Called the location only to be answered by someone SO rude. He said “DoorDash doesn’t have any drivers nearby but you could pick it up.” I told him that was not an option and he said he could refund me. I said that would be great and he hung up on me. Honestly, the worst experience. Not surprised the reviews are 2.9.
  • NM
    Ni M
    Oct 12, 2025
    5.0
    A lot of others reviews made me hesitant, but mine was perfect! Not sure if they have different management, workers, etc. but everything was cooked great and I would definitely order from here again. Attaching a pic as well, but this location wasn’t bad from my experience whatsoever!!
  • JS
    Jacob Shumpert
    Aug 10, 2025
    1.0
    I pay extra to get spinach and this is what I get. Do better. I see why yalls rating is low!
  • AU
    address unknown
    Aug 5, 2025
    1.0
    My pizza looked like the Jolly Green Giant stepped on it or swiped his giant hand across it. The manager was rude and uncaring. I reached out to the corporate offfice and they have done NOTHING. Please save your money and energy and find another pizza place.
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Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Charlotte, NC?

Papa Johns Pizza offers delivery every day from 10:00 AM to 2:00 AM.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout is available from 10:00 AM to 1:40 AM daily at the Charlotte location.