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Papa Johns Pizza

2.9
(401 reviews)

Business Details

9335 North Tryon St, Charlotte, NC
28262, United States
(704) 503-5032

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 9335 North Tryon St for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9335 North Tryon St, Charlotte, NC
28262, United States

Hours

Reviews

2.9
401 reviews
5 stars
140
4 stars
38
3 stars
28
2 stars
18
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Food Quality

Many customers reported inconsistent food quality, with issues such as undercooked pizza, missing toppings, and overall dissatisfaction with the taste.

Sanitation Concerns

Several reviews raised serious concerns about hygiene practices, including employees not wearing gloves and improper food handling.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.
  • DK
    d k.
    2 days ago
    1.0
    This place needs new leadership. It's by far the worst papa John's in charlotte. This staff has no since of urgency or concerns with be professional. Expect, slow service and poor quality pizza. The ownership doesn't care, as they can see the reviews as well as anyone else.
  • SJ
    Shaon Jackson
    Feb 18, 2026
    5.0
    It’s a Wednesday 2/18/26 22:28 and there is one young man working, diligently. He kept his cool, remembered the order of customers as they came in. Excellent customer service, mind you my food was ready when I arrived. I waited my turn patiently like any patron should. All and all it’s never issues when I order delivery, I just happen to order pick and I’m so glad I did.
  • BO
    Bahamut Onyx
    Feb 14, 2026
    1.0
    I wish could give zero stars 🌟 this place is the worst managed pizza place in the charlotte University City area. The
  • MM
    meatjuice
    Feb 9, 2026
    1.0
    Ordered a pizza to get a greasy flatbread with a half handful of cheese, maybe 8 individual pieces of chicken, and no sauce. Huge and obvious "bald" spots in several places on the pizza. Management is clearly the problem at this location since there is clearly and consistently no QC. I suspect money is being mishandled here if they have to be so consistently stingy with pizza toppings of all things, which should be cheap. It might be worth corporate taking an audit of this place, but I doubt they care.
  • TP
    Ty Padilla
    Feb 8, 2026
    1.0
    Picked up a pizza yesterday and was very disappointed. The crust looks and feels off. It was very hard, dry, and cracked. Not at all appetizing. Can’t even enjoy the pizza if all of the crust and messed up and throws off the texture.

Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Charlotte, NC?

Papa Johns Pizza offers delivery every day from 10:00 AM to 2:00 AM.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout is available from 10:00 AM to 1:40 AM daily at the Charlotte location.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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