At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 16049 Johnston Rd (Ballantyne Area) for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised staff like Tony Pepperoni for being friendly and helpful, while others reported rude behavior and lack of attention.
Food Quality
Inconsistent food quality; some customers enjoyed the pizza while others complained about undercooked items and incorrect orders.
Delivery Issues
Frequent complaints about delivery delays and missing items, with some customers receiving cold or incorrect orders.
Cleanliness Concerns
Several reviews raised concerns about hygiene practices, including staff not wearing gloves during food preparation.
Positive Experiences
Some customers had excellent experiences, particularly with specific staff members who provided outstanding service.
LR
Lucy Reyes
2 days ago
1.0
The worst service you can have. I do not recommend this place
CF
Chris Frydrychowski
Nov 8, 2025
1.0
Very rude over the phone. Does not want to talk to anyone or be of any help.
JJ
Jason
Aug 14, 2025
3.0
Curious half pepper for a whole extra large pizza, is that normal?
MM
Mallory Minton
Jul 3, 2025
2.0
needs work on customer service. i walked in to pick up three pizzas and 2 2liters. i was immediately asked if i had a pick up order. no greeting or “welcome to papa johns”. after providing my name i was told my wait time would be 8-10 minutes, then he turned and walked away. i asked if i could go ahead and pay for it since i was paying with cash, to which i was ignored because of the AirPods in his ears. Him and the coworker in the back exchanged inappropriate topics while customers in the lobby waited for their orders. The only reason i give them two stars is because of the redhead worker who was making the pizzas. Excellent quality pizzas & very well mannered since he was the one to cash me out. Apologetic when he forget my bags for the two liters & works very quick. He asked if he could help me with anything else & when i said no thank you, he was kind and told me to have a great night. Props to him, he was basically running the place. Shame on the other two.
What are the delivery hours for Papa Johns Pizza in Charlotte, NC?
Delivery is available daily from 10:00 AM to 12:00 AM at Papa Johns Pizza in Charlotte, NC.
Can I place a takeout order at Papa Johns Pizza and what are the hours?
Yes, takeout orders are available daily from 10:00 AM to 11:40 PM at Papa Johns Pizza in Charlotte, NC.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide contactless delivery service?
Yes, Papa Johns Pizza offers no-contact delivery for customer safety.
Where is Papa Johns Pizza located in Charlotte?
Papa Johns Pizza is located at 16049 Johnston Rd (Ballantyne Area), Suite J, Charlotte, NC 28277.
How can I order from Papa Johns Pizza online?
You can order online from Papa Johns Pizza via their website or mobile app, including Apple and Android apps, for delivery or carryout.
What are some nearby places to visit around Papa Johns Pizza in Ballantyne Area?
Nearby places include Great Clips for hair care, Brazilian Eats & Treats for bakery and coffee, and Crunch Fitness for workouts.
Are there other dining options near Papa Johns Pizza in Charlotte?
Yes, nearby dining options include Firehouse Subs, Amazing Wok for Asian cuisine, Wendy's for fast food, and Baskin-Robbins for desserts.
What wellness and beauty services are available near Papa Johns Pizza?
You can find Prime IV Hydration & Wellness spa, C K Nails Spa, Serenity Salon & Spa, and Treatment Salon near Papa Johns Pizza for wellness and beauty treatments.
Is Papa Johns Pizza a good option for lunch or dinner in Charlotte?
Yes, Papa Johns Pizza offers lunch and dinner services with better ingredients and a variety of menu options to satisfy your pizza cravings.