At Papa Johns Pizza in Charlotte, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Charlotte pizza for any occasion. Call us for pizza delivery in Charlotte or stop by 11116 S TRYON ST for carryout to order the best pizza in Charlotte, along with breadsticks, wings, and more!
Many customers reported issues with the quality of the pizza, including undercooked, poorly assembled, and missing toppings.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Delivery Issues
Customers frequently experienced late deliveries, missing items, and poor communication regarding their orders.
Management Problems
Several reviews pointed to ineffective management, with complaints about staff behavior and lack of professionalism.
Cleanliness Concerns
There were multiple mentions of unsanitary conditions in the restaurant, including staff not wearing masks and food preparation issues.
AM
Amanda Marrano
Nov 8, 2025
5.0
The girls working the front are very attentive and very nice. Anytime I order pickup or delivery its always on time and Ive never been dissatisfied with my food. The only thing I can think of negative is just the fact some of the pizza makers put the cheese on top of the toppings and this prohibits the toppings from cooking fully through. Other times though I have gotten my pizza and it was perfect with the toppings on top of the cheese. Ashlyn is amazing!
MJ
Michael Miles, Jr
Oct 17, 2025
5.0
Great pizza, wings, customer service, and delivery time.
What are the delivery hours for Papa Johns Pizza in Charlotte, NC?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I order carryout from Papa Johns Pizza and what are the hours?
Yes, carryout is available Monday to Thursday and Sunday from 10:00 AM to 11:40 PM, and on Friday and Saturday from 10:00 AM to 12:40 AM.
Does Papa Johns Pizza offer no-contact delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure your safety and convenience.
Where is Papa Johns Pizza located in Charlotte, NC?
Papa Johns Pizza is located at 11116 S TRYON ST, UNIT A, Charlotte, NC 28273, USA.
How can I order pizza online from Papa Johns in Charlotte?
You can order online via their delivery link at papajohns.com or through the Papa Johns app available on both iOS and Android.
What types of food products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Are there other dining options near Papa Johns Pizza at 11116 S TRYON ST?
Yes, nearby dining options include A Piece of Havana (Cuban restaurant), Havana Lounge Charlotte (lounge and bar), China Tea Room (Chinese restaurant and tea room), and Sabor Latin Street Grill (Mexican and Latin American restaurant).
What fitness or martial arts venues are close to Papa Johns Pizza in Charlotte?
Close venues include Premier Martial Arts Steele Creek, Atos Jiu Jitsu, Fernando Loor Vera Brazilian Jiu Jitsu, Club Performance Charlotte, Club Fitness, Crunch Fitness, and FIT Bootcamp.
Are there beauty and salon services near Papa Johns Pizza in Charlotte?
Yes, nearby beauty salons and spas include J K Morgan Hair Designs, Nail Gallery, Mane Avenue Salon, Charlotte Beauty Lashes, Whaley Tattoos, Dapper Hair Club, Natalie Beauty Studio, King Hut Cuts, Hair Fean Co., and The Godmother Men’s Hair Studio.
Is Papa Johns Pizza open on major holidays?
Papa Johns Pizza is closed on December 25th. On December 24th, December 31st, and January 1st, they are open from 10:00 AM to 12:00 AM for delivery and until 11:40 PM for takeout.