Location.com logo
Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread - Closed

4.0
(552 reviews)

Business Details

201 S College Street, Charlotte, NC
28244, United States
(704) 998-2074

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread - Closed is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread - Closed Charlotte is here with warmth and welcome. Panera Bread - Closed. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread - Closed
201 S College Street, Charlotte, NC
28244, United States

Hours

Reviews

4.0
552 reviews
5 stars
263
4 stars
151
3 stars
62
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including rotten ingredients, incorrect orders, and unsatisfactory preparation.

Service Speed

Many reviews highlighted slow service, particularly during busy hours, with long wait times for orders and confusion at the counter.

Customer Service

While some customers praised friendly staff, others experienced rude service and lack of accountability from management.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with tables and restrooms, indicating a need for better maintenance.

Order Accuracy

Frequent complaints about incorrect orders and missing items suggest a significant problem with order accuracy at this location.
  • EB
    Erin Balella
    Dec 3, 2025
    1.0
    The lettuce looked like it would give me e.coli or like it was some slimy green worm. Also my Mediterranean veggie sandwich had only 3 cucumber slices on it and they were about as thin as my nail. Awful and disgusting.
  • AH
    Audrey Hill
    Nov 11, 2025
    3.0
    It was a lot of confusion going on with orders. Tables weren't clean. My soup wasn't hot it was luke warm. A lot to spend on a meal I didn't enjoy. This is not the Panera Bread I'm a custom to.
  • EV
    Edwin V
    Nov 8, 2025
    1.0
    Rotten lettuce, really? How difficult is it to make a sandwich? Apparently it is very challenging for the owners and staff at this location. And No mayonnaise means that you should not put it on the sandwich. Have you ever heard of food allergies? Either way, the photo tells the story and I do not need to ever go back to ANY Panera Bread. I do not trust you.
  • RM
    Ros McEvoy
    Oct 17, 2025
    1.0
    Nobody at the counter to take the order. Waited - told to order via the kiosk then someone appeared. Ordered berry parfait - just strawberries. Not great.
  • SC
    Scott Caughran
    Sep 29, 2025
    1.0
    Completely incapable of handling the weekday lunch rush which is surprising considering their uptown location. Kitchen was slow as molasses despite multiple people working back there. No joke there was a list of backlogged orders 20-30 deep and customers were having to give up and leave because they had waited so long for their food already and it still wasn't ready. The employees wrote down their phone numbers to get refunds when the manager returns on another day. I guess we will see if that actually happens. Edit: Did successfully receive my refund a few days later which was good. Have not revisited yet to see if speed of service has improved.

Frequently Asked Questions About Panera Bread - Closed

Does Panera Bread at 201 S College Street accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread on weekdays?

Panera Bread is open Monday to Thursday from 7:00 AM to 4:00 PM, and on Friday from 7:00 AM to 2:00 PM. It is closed on weekends.

Brand Certified Facts from Panera Bread - Closed

Panera Bread - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: