CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread - Closed is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread - Closed Charlotte is here with warmth and welcome. Panera Bread - Closed. Food as it should be.
Multiple customers reported issues with food quality, including rotten ingredients, incorrect orders, and unsatisfactory preparation.
Service Speed
Many reviews highlighted slow service, particularly during busy hours, with long wait times for orders and confusion at the counter.
Customer Service
While some customers praised friendly staff, others experienced rude service and lack of accountability from management.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and restrooms, indicating a need for better maintenance.
Order Accuracy
Frequent complaints about incorrect orders and missing items suggest a significant problem with order accuracy at this location.
EB
Erin Balella
Dec 3, 2025
1.0
The lettuce looked like it would give me e.coli or like it was some slimy green worm. Also my Mediterranean veggie sandwich had only 3 cucumber slices on it and they were about as thin as my nail. Awful and disgusting.
AH
Audrey Hill
Nov 11, 2025
3.0
It was a lot of confusion going on with orders. Tables weren't clean. My soup wasn't hot it was luke warm. A lot to spend on a meal I didn't enjoy. This is not the Panera Bread I'm a custom to.
EV
Edwin V
Nov 8, 2025
1.0
Rotten lettuce, really? How difficult is it to make a sandwich? Apparently it is very challenging for the owners and staff at this location. And No mayonnaise means that you should not put it on the sandwich. Have you ever heard of food allergies? Either way, the photo tells the story and I do not need to ever go back to ANY Panera Bread. I do not trust you.
RM
Ros McEvoy
Oct 17, 2025
1.0
Nobody at the counter to take the order. Waited - told to order via the kiosk then someone appeared. Ordered berry parfait - just strawberries. Not great.
SC
Scott Caughran
Sep 29, 2025
1.0
Completely incapable of handling the weekday lunch rush which is surprising considering their uptown location. Kitchen was slow as molasses despite multiple people working back there. No joke there was a list of backlogged orders 20-30 deep and customers were having to give up and leave because they had waited so long for their food already and it still wasn't ready. The employees wrote down their phone numbers to get refunds when the manager returns on another day. I guess we will see if that actually happens.
Edit: Did successfully receive my refund a few days later which was good. Have not revisited yet to see if speed of service has improved.
Frequently Asked Questions About Panera Bread - Closed
Does Panera Bread at 201 S College Street accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread on weekdays?
Panera Bread is open Monday to Thursday from 7:00 AM to 4:00 PM, and on Friday from 7:00 AM to 2:00 PM. It is closed on weekends.
Can I order delivery from this Panera Bread location?
Yes, delivery is available Monday through Friday during operating hours.
Does Panera Bread offer online ordering and rapid pick-up services?
Yes, you can order online for rapid pick-up or delivery through their website or app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, brunch, lunch, and dinner meals.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a dress code for customers at Panera Bread?
The dress code is casual, so customers can dress comfortably when visiting.
What types of food specialties can I find at this Panera Bread?
You can enjoy specialties like You Pick Two combinations, power menu options, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a breadbowl, and vegetarian broth bowls.
Are there any nearby coffee shops or bakeries close to Panera Bread?
Yes, there is another Panera Bread nearby offering coffee, cafe, and bakery services, as well as Dunkin' Donuts, a coffee shop and donut restaurant nearby.
What nearby dining options are available around Panera Bread at 201 S College Street?
Nearby restaurants include Showmars Charlotte Plaza, a Greek and American restaurant, STK Steakhouse for steaks, Freshii for healthy fast food and salads, and Rainbow Cafe Uptown for American cuisine.
Which nearby transportation or parking facilities can help me visit Panera Bread?
SP Plus offers parking services nearby, making it convenient for customers to park while visiting Panera Bread in Charlotte.
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