CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServicePanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread - Closed is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread - Closed Charlotte is here with warmth and welcome. Panera Bread - Closed. Food as it should be.
The dining room is consistently reported as closed, leading to frustration among customers who prefer dine-in options.
Service Quality
Customer service experiences vary, with some employees praised for their friendliness while others are criticized for rudeness and slow service.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
Food Quality
While some customers enjoy the food, there are reports of stale or poorly prepared items, including issues with freshness and missing ingredients.
Drive-Thru Issues
The drive-thru service is often slow and inefficient, causing long wait times for customers.
RU
Random Username
Dec 14, 2025
2.0
Why did I just receive an email (today 12/14/25) that this location has "permanently closed its doors"?? What in the h-e-double-hockey-sticks is going on??
Was this planned or was it abrupt? Smh, well there goes my Unlimited Sip Club membership, because this was the only location convenient to me, so now there'll be no need for me to renew it. What a disgrace, because the employees were actually very warm and cheerful.....a rarity nowadays. Shame on you Panera.
KA
Kenneth Amoah
Dec 6, 2025
1.0
Don't drive here thinking you will sit and dine. There is a Neverending renovation n going on. Strictly drive-through folks
BB
Bill
Nov 30, 2025
2.0
Are they ever going to open their dining room? I come by once or twice a year but nope it seems to be permanently under renovations. Really disappointing. Also very few lights on outside, giving it a pretty creepy vibe.
MM
Matt McCallum
Nov 5, 2025
1.0
The drive through is the only way to get your order, so even if you order online to avoid lines, you still get to wait in line at the drive through with everyone else whether they ordered ahead or not. Would recommend another location where the dining room is open. I will not return.
DA
Diana Fernanda Amaya
Nov 2, 2025
2.0
The dinning room was closed and when we went through the drive through they were very rude so we left.