Panera Bread

4.0
748 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3625 City Park Dr, Charlotte, NC
28217, United States

Hours

Reviews

4.0
748 reviews
5 stars
399
4 stars
146
3 stars
78
2 stars
47
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Food quality varied significantly; while some customers enjoyed fresh and delicious meals, others complained about stale items and incorrect orders.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty tables and unkempt dining areas.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Atmosphere

The atmosphere received mixed feedback, with some appreciating the environment while others noted it felt uninviting or poorly maintained.
  • BB
    Bernard Brown
    2 days ago
    5.0
    Amyah took care of me at the register! She smiled and was very courteous. She was very patient because I was being indecisive. After making my choice my food was delivered promptly and it was delish! Thank you to the cooks in the back….lol Awesome job Panera City Park Team🙌🏾
  • PF
    Phylicia Fox
    Nov 4, 2025
    5.0
    My breakfast sandwich was good! Great service
  • MG
    Mark Gregory
    Oct 14, 2025
    1.0
    Ordered a sandwich, a bagel, and a cookie. Cookie never made the bag. As usual.
  • JS
    Jim Springer
    Oct 6, 2025
    5.0
    Best Panera we've been to in a while. They close at 4, but have great service! Ran out of blueberries bagels but baked them fresh right before close.
  • MC
    Melissa Connolley
    Sep 24, 2025
    5.0
    Fast and fresh! Perfect place to stop before hitting the airport. Francina was very warm and friendly.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread Charlotte?

Panera Bread Charlotte is open Monday through Friday from 6:00 AM to 8:00 PM, and Saturday and Sunday from 8:00 AM to 4:00 PM.