Panera Bread

4.0
743 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3625 City Park Dr, Charlotte, NC
28217, United States

Hours

Reviews

4.0
743 reviews
5 stars
395
4 stars
146
3 stars
77
2 stars
47
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and delicious, though some reported issues with stale items and incorrect orders.

Service Experience

Feedback on service was mixed; while many praised friendly and helpful staff, others reported rude interactions and poor customer service.

Cleanliness

Several reviews highlighted cleanliness issues, with reports of dirty tables and unkempt dining areas.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order fulfillment.

Atmosphere

The location was appreciated for its pleasant atmosphere and suitability for working or dining, though some found it crowded or disorganized.
  • PF
    Phylicia Fox
    Nov 4, 2025
    5.0
    My breakfast sandwich was good! Great service
  • CD
    Calvin Duncan, PMP, CSM, DTM
    Oct 26, 2025
    5.0
    My son had a Spinach and Bacon Soufflé. I had a Four Cheese Soufflé. Both were delicious! This location is located near the Fairfield by Marriot and the Loft hotel. Hotels within walking distance. An excellent choice of hotel for sporting events or trade shows.
  • MG
    Mark Gregory
    Oct 14, 2025
    1.0
    Ordered a sandwich, a bagel, and a cookie. Cookie never made the bag. As usual.
  • JS
    Jim Springer
    Oct 6, 2025
    5.0
    Best Panera we've been to in a while. They close at 4, but have great service! Ran out of blueberries bagels but baked them fresh right before close.
  • MC
    Melissa Connolley
    Sep 24, 2025
    5.0
    Fast and fresh! Perfect place to stop before hitting the airport. Francina was very warm and friendly.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread Charlotte?

Panera Bread Charlotte is open Monday through Friday from 6:00 AM to 8:00 PM, and Saturday and Sunday from 8:00 AM to 4:00 PM.