Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
775 reviews
5 stars
335
4 stars
131
3 stars
59
2 stars
49
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty tables and floors being a common complaint.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold or poorly prepared items.
Staffing Problems
There were consistent mentions of understaffing, leading to slow service and a lack of assistance at the counter.
Pricing Concerns
Several customers felt that the prices were too high for the quality and portion sizes of the food.
- JEJoakim EkstromNov 12, 20251.0Should have read the reviews first. This was the advertised sandwich and the other picture what we received. Tasted only the bread. Will be sure not to go back to this location.
- MCMozzie CasperOct 30, 20255.0Called in an order was hot and ready on time !!!
- MMMegan&Rinav MehtaOct 10, 20251.0We teach at a local school and placed a delivery order. They left an item out of the order and Charles the manager tried to blame the DoorDash driver even though his employees checked it off the receipt taped to the bag. Charles the manager was less than helpful. He did the bare minimum and offered to refund the $7.99 for the you pick two and and gave a half-hearted apology. So now my colleague has no lunch, and Panera won’t have our business any more. Understand that we are practically across the street and as teachers we can’t leave during the day to get a new sandwich. A good customer service move would have been to have someone deliver it. PS The soup was terrible, too.
- LRLeonis RafiqSep 28, 20252.0The Waverly Panera isn’t bad, but it could be a lot better. When the food is not out of stock it’s delicious and timely, never a long wait. The inside of the restaurant is cozy and kitchen staff are friendly, though it is concerning they rely heavily on the self-order kiosks and hardly have anyone to greet you at the counter. This Panera is always out of stock of major food items. Sometimes it’s small things like blueberries or nuts to dress a specific salad, but recently they were out of lettuce for salads entirely. Today they’re out of bread. No French baguette bread in the entire store. Mac & Cheese is apparently sold out as well. Is inventory not being taken correctly? Does the manager not keep track of how much they’re going through?
- BHBrody HelmsSep 27, 20255.0I have been coming to this location since it opened. The last few years the service and food haven’t been the best. I was pleasantly surprised this time. I ordered a pick two with broccoli cheddar soup and a tomato basil BLT sandwich. I got the French baguette as a side. I had a lemonade to drink and also got a kitchen sink cookie. Everything was accurate and tasted great. There was no wait for the food in the drive through line. They ran out of medium cups so they gave me a large for free. They also ran out of silverware but I didn’t mind. Overall this was a great experience.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Charlotte accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread's delivery service in Charlotte?
Delivery is available Monday to Thursday from 6 AM to 9 PM, and Friday to Sunday from 7 AM to 9 PM.
What types of meals are served at Panera Bread in Charlotte?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the payment methods accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or use a drive-thru at Panera Bread Charlotte?
Yes, you can order online for delivery or Rapid Pick-Up, and the location has a drive-thru service.
What is the address and contact number for Panera Bread in Charlotte?
Panera Bread is located at 11630 Waverly Center Drive, Charlotte, NC 28277. You can contact them by phone at +1 980-262-6108.
Are there any nearby grocery and pharmacy stores to Panera Bread Charlotte?
Yes, Harris Teeter and CVS Pharmacy are nearby grocery and pharmacy options close to Panera Bread.
Which nearby restaurants can I visit before or after my meal at Panera Bread in Charlotte?
You can explore nearby dining options like Yama for sushi, Viva Chicken for Peruvian fast food, Chipotle Mexican Grill, Carolina Ale House, Chuy's, McDonald's, and Wendy's.
Are there convenient services like ATMs and shipping centers near Panera Bread Charlotte?
Yes, nearby amenities include Bitcoin Depot ATM, LibertyX Bitcoin ATM, Fifth Third Bank & ATM, and a UPS Access Point location for shipping needs.
Is there free Wi-Fi and a casual atmosphere at Panera Bread Charlotte?
Yes, Panera Bread offers complimentary Wi-Fi and maintains a casual attire environment for its customers.