Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
785 reviews
5 stars
340
4 stars
132
3 stars
59
2 stars
51
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, particularly from management.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, missing ingredients, and overall poor food quality.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, including dirty tables and a generally unkempt dining area.
Long Wait Times
Many customers experienced excessively long wait times, especially in the drive-thru, leading to frustration and dissatisfaction.
Staffing Issues
Several reviews noted a lack of staff presence, leading to poor service and long waits, suggesting management struggles with staffing and training.
- AAAli Alhakim6 days ago5.0We came close to closing, and they were so friendly. Liked the food and the service.
- JWJeanette Whiteheart6 days ago2.0A nice lady that I care about gave me a fifteen dollar gift card for christmas. I said , okay , I'll try them again , but they're a rip off. Well panera you never disappoint me. There is no one on planet earth who could make this salad tolerable with this quarter size dressing. 80 cents for an extra cup times however many people come through your stores every day.No wonder you're still in business.
- LCLily ChatterjeeDec 23, 20255.0Service is fabulous and the staff was very accommodating. Love coming here
- CFClaudia FrentDec 21, 20251.0I would not eat here. The staff has poor customer service especially in the drive thru. Don’t bother calling the store manager Candace. She will just hang up on you. If you order a soup to go, make sure they have spoons.
- CCCici CetouteDec 2, 20252.0On 11/30 I had brunch at this location which was delicious. I couldn't finish all of it, so I asked at the food counter for a sheet to wrap my sandwich. There were carryout salad bowls there and the girl fixing the food plates told me rudly to use a salad bowl. I refused and asked for a sheet wrap. (Who puts a sandwich in a salad bowl) She then slamed the sheet on the counter and said "you getting on my nerve, making sick " I got ready to leave but could not countiously drive out of the parking lot without notifying the manager. Turns out SHE was the manager. As God would have it , there was someone from corporate there who meet with me and apologized for her rude and unkind behavior. She may have been overworked, tired or having a bad Sunday morning. However there is no excuse for poor customer service - especially on a Sunday, to a paying customer - Panera isn't cheap but it sure is delicious.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Charlotte accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread's delivery service in Charlotte?
Delivery is available Monday to Thursday from 6 AM to 9 PM, and Friday to Sunday from 7 AM to 9 PM.
What types of meals are served at Panera Bread in Charlotte?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the payment methods accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or use a drive-thru at Panera Bread Charlotte?
Yes, you can order online for delivery or Rapid Pick-Up, and the location has a drive-thru service.
What is the address and contact number for Panera Bread in Charlotte?
Panera Bread is located at 11630 Waverly Center Drive, Charlotte, NC 28277. You can contact them by phone at +1 980-262-6108.
Are there any nearby grocery and pharmacy stores to Panera Bread Charlotte?
Yes, Harris Teeter and CVS Pharmacy are nearby grocery and pharmacy options close to Panera Bread.
Which nearby restaurants can I visit before or after my meal at Panera Bread in Charlotte?
You can explore nearby dining options like Yama for sushi, Viva Chicken for Peruvian fast food, Chipotle Mexican Grill, Carolina Ale House, Chuy's, McDonald's, and Wendy's.
Are there convenient services like ATMs and shipping centers near Panera Bread Charlotte?
Yes, nearby amenities include Bitcoin Depot ATM, LibertyX Bitcoin ATM, Fifth Third Bank & ATM, and a UPS Access Point location for shipping needs.
Is there free Wi-Fi and a casual atmosphere at Panera Bread Charlotte?
Yes, Panera Bread offers complimentary Wi-Fi and maintains a casual attire environment for its customers.