Brand Certified
Panera Bread
3.5(792 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
11630 Waverly Center Drive, Charlotte, NC
28277, United States
Certified by Panera Bread • Mar 01, 2026
(980) 262-6108
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/nc/charlotte/11630-waverly-center-drive
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.5
792 reviews
5 stars
345
4 stars
132
3 stars
60
2 stars
52
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, especially in the drive-thru, with long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with many complaints about items being cold, missing ingredients, or not prepared as requested.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a need for deep cleaning.
Staffing Issues
Many reviews noted a lack of staff, leading to slow service and poor customer experiences.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including rude behavior and inadequate support for staff.
- TKTyler Kniess1 day ago3.0I got lunch for my lady and I spending about $40. We got 2 “you pick 2” meals. She enjoyed hers just fine but my sandwich had issues and she was laughing at me the whole time. The under slice of bread was torn in half long ways so when I went to pick up my sandwich it literally fell apart in my hands. It was a chicken avocado BLT and it didn’t have the garlic aioli on it and a measly little avocado. The chicken slices when I bit into some of them were still frozen in the middle. Also I opted to get the baguettes to dip in our soup since it’s offered as free but it was left out even though it’s on the receipt. Luckily we had baguette at home for the last to dip because she asked specifically for that so she had bread to dip. I even checked the bag best I could and since I saw most of everything I assumed it was good. After reading other reviews I get this now- check your orders before you leave. I even had to ask for drink cups when I ordered drinks. I didn’t think they were that busy but to only have to make two half sandwiches I wish they would’ve taken the time to give me a proper assembled sandwich.. I hate leaving negative feedback but that sucked ESPECIALLY for $40
- VFVictor De Felippe3 days ago5.0Excellent service! Workers named Sydney, Laila, and Vlada were super nice and quick! Food was exquisite, especially the broccoli cheddar soup! Atmosphere was pleasing and inclusive.
- RMRithwik Mishra3 days ago5.0Excellent service from Sydney, Laila, and Vlada. Food was delicious. Excellent atmosphere.
- ADAlessandra DiNinnoFeb 7, 20265.0A good place to have lunch, a Bible study, work meeting, tutoring, studying, or whatever you may need to do.
- JZJ ZJan 19, 20262.0This location has the slowest drive thru, workers are slow, and it seems like they just have an awful work culture at this location.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Charlotte accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for Panera Bread's delivery service in Charlotte?
Delivery is available Monday to Thursday from 6 AM to 9 PM, and Friday to Sunday from 7 AM to 9 PM.
What types of meals are served at Panera Bread in Charlotte?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are the payment methods accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order food online or use a drive-thru at Panera Bread Charlotte?
Yes, you can order online for delivery or Rapid Pick-Up, and the location has a drive-thru service.
What is the address and contact number for Panera Bread in Charlotte?
Panera Bread is located at 11630 Waverly Center Drive, Charlotte, NC 28277. You can contact them by phone at +1 980-262-6108.
Are there any nearby grocery and pharmacy stores to Panera Bread Charlotte?
Yes, Harris Teeter and CVS Pharmacy are nearby grocery and pharmacy options close to Panera Bread.
Which nearby restaurants can I visit before or after my meal at Panera Bread in Charlotte?
You can explore nearby dining options like Yama for sushi, Viva Chicken for Peruvian fast food, Chipotle Mexican Grill, Carolina Ale House, Chuy's, McDonald's, and Wendy's.
Are there convenient services like ATMs and shipping centers near Panera Bread Charlotte?
Yes, nearby amenities include Bitcoin Depot ATM, LibertyX Bitcoin ATM, Fifth Third Bank & ATM, and a UPS Access Point location for shipping needs.
Is there free Wi-Fi and a casual atmosphere at Panera Bread Charlotte?
Yes, Panera Bread offers complimentary Wi-Fi and maintains a casual attire environment for its customers.
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