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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(230 reviews)

Business Details

4400 Sharon Road, Charlotte, NC
28211, United States
(980) 365-7999

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4400 Sharon Road, Charlotte, NC
28211, United States

Hours

Reviews

4.0
230 reviews
5 stars
124
4 stars
44
3 stars
25
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, highlighting individuals like Pam, Erika, and Antonio for their exceptional service.

Food Quality

The food received mixed reviews; while many enjoyed the taste and freshness, there were complaints about incorrect orders and food quality issues.

Speed of Service

Customers experienced varied wait times, with some reporting quick service while others faced long delays, particularly during busy hours.

Cleanliness and Organization

Several reviews mentioned issues with cleanliness and organization, including problems with food preparation and order accuracy.

Management Issues

Some customers reported unprofessional behavior from management and staff, leading to dissatisfaction with service.
  • BD
    Beth Dau
    Jan 29, 2026
    5.0
    Lunch was so delicious but the best part was Pam. She had a smile the whole time and is such a hard worker. Give that gal a raise, she’s a treasure!
  • JF
    Joy Fine
    Nov 30, 2025
    5.0
    The staff was so kind and friendly, and they worked really hard on my order. I got to go order so I can’t really comment on atmosphere
  • BW
    Bryan Wilson
    Nov 10, 2025
    5.0
    My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.
  • SS
    SJ S52
    Oct 15, 2025
    5.0
    When I went to Panera in a busy mall foodcourt at noon, I wasn't expecting much. I was very pleasantly surprised! Service was quick and very friendly. My salad was fresh and beautifully plated. The mac and cheese for the kids was piping hot and creamy. My very choosy little ones gobbled it and sent me back to buy more. Customer service was better than what I usually experience in a stand alone location. Highly recommended!

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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