Panera Bread

4.0
228 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4400 Sharon Road, Charlotte, NC
28211, United States

Hours

Reviews

4.0
228 reviews
5 stars
122
4 stars
44
3 stars
25
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of managers providing outstanding service.

Food Quality

While many reviews highlighted the deliciousness and freshness of the food, there were complaints about incorrect orders and food quality issues, such as stale items or missing ingredients.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others reported long wait times and delays.

Cleanliness and Organization

Several reviews noted cleanliness issues and disorganization, particularly regarding order accuracy and the state of the dining area.

Menu Availability

Customers expressed frustration over items being out of stock or not available, which affected their overall experience.
  • BW
    Bryan Wilson
    Nov 10, 2025
    5.0
    My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.
  • SS
    SJ S52
    Oct 15, 2025
    5.0
    When I went to Panera in a busy mall foodcourt at noon, I wasn't expecting much. I was very pleasantly surprised! Service was quick and very friendly. My salad was fresh and beautifully plated. The mac and cheese for the kids was piping hot and creamy. My very choosy little ones gobbled it and sent me back to buy more. Customer service was better than what I usually experience in a stand alone location. Highly recommended!
  • MM
    Michelle Moss
    Aug 30, 2025
    5.0
    Tony (Antonio), Carla, Pam, Daija, and honestly the whole team are wonderful and deserve a raise! Always a great experience and my go to spot anytime at the mall because of the team
  • SP
    Scott Phillips
    Jun 27, 2025
    2.0
    Super super slow. 20 mins to get food. Parking is a mess. I'd pass on this location
  • JJ
    julia
    Jun 25, 2025
    5.0
    They were out of the chicken salad, so they let me choose another sandwich and a treat. Alisha was extremely helpful and kind. A+!!

Frequently Asked Questions About Panera Bread

Does Panera Bread Charlotte accept reservations?

No, Panera Bread Charlotte does not accept reservations.

What are the operating hours for Panera Bread Charlotte?

Panera Bread Charlotte is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.