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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently praised the friendly and helpful staff, with specific mentions of managers providing outstanding service.
Food Quality
While many reviews highlighted the deliciousness and freshness of the food, there were complaints about incorrect orders and food quality issues, such as stale items or missing ingredients.
Speed of Service
Service speed was inconsistent; some customers experienced quick service, while others reported long wait times and delays.
Cleanliness and Organization
Several reviews noted cleanliness issues and disorganization, particularly regarding order accuracy and the state of the dining area.
Menu Availability
Customers expressed frustration over items being out of stock or not available, which affected their overall experience.
BW
Bryan Wilson
Nov 10, 2025
5.0
My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.
SS
SJ S52
Oct 15, 2025
5.0
When I went to Panera in a busy mall foodcourt at noon, I wasn't expecting much. I was very pleasantly surprised! Service was quick and very friendly. My salad was fresh and beautifully plated. The mac and cheese for the kids was piping hot and creamy. My very choosy little ones gobbled it and sent me back to buy more. Customer service was better than what I usually experience in a stand alone location. Highly recommended!
MM
Michelle Moss
Aug 30, 2025
5.0
Tony (Antonio), Carla, Pam, Daija, and honestly the whole team are wonderful and deserve a raise! Always a great experience and my go to spot anytime at the mall because of the team
SP
Scott Phillips
Jun 27, 2025
2.0
Super super slow. 20 mins to get food. Parking is a mess. I'd pass on this location
JJ
julia
Jun 25, 2025
5.0
They were out of the chicken salad, so they let me choose another sandwich and a treat. Alisha was extremely helpful and kind. A+!!
No, Panera Bread Charlotte does not accept reservations.
What are the operating hours for Panera Bread Charlotte?
Panera Bread Charlotte is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Panera Bread Charlotte offer delivery services?
Yes, Panera Bread Charlotte offers delivery from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sunday.
Can I order food online for pickup at Panera Bread Charlotte?
Yes, you can order online for rapid pick-up at Panera Bread Charlotte through their website or mobile app.
What types of meals are served at Panera Bread Charlotte?
Panera Bread Charlotte serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Charlotte?
Panera Bread Charlotte accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Charlotte?
The dress code at Panera Bread Charlotte is casual.
What are some nearby shopping destinations where I can visit before or after dining at Panera Bread Charlotte?
Nearby shopping destinations include SouthPark shopping center, Neiman Marcus, Banana Republic, and Anthropologie, offering a variety of fashion, accessories, and gift options to explore.
Are there any nearby cafes or fast food restaurants near Panera Bread Charlotte?
Yes, Chick-fil-A and Auntie Anne's are nearby fast food and snack options where visitors can enjoy additional dining choices.
Where can customers shop for luxury and boutique items near Panera Bread Charlotte?
Customers can visit nearby boutiques such as Louis Vuitton, St. John Knits Boutique, Golden Goose, and Coach for luxury and designer shopping experiences.