CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.
Food Quality
The food quality received mixed reviews; while some enjoyed the fresh and delicious offerings, others reported issues with incorrect orders and food preparation.
Service Speed
Service speed varied significantly, with some customers experiencing quick service while others faced long wait times.
Order Accuracy
Several reviews mentioned problems with order accuracy, including missing items and incorrect food being served.
Cleanliness and Atmosphere
The cleanliness of the location was generally noted positively, but some customers reported issues with the atmosphere and staff professionalism.
JF
Joy Fine
Nov 30, 2025
5.0
The staff was so kind and friendly, and they worked really hard on my order. I got to go order so I can’t really comment on atmosphere
BW
Bryan Wilson
Nov 10, 2025
5.0
My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.
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SJ S52
Oct 15, 2025
5.0
When I went to Panera in a busy mall foodcourt at noon, I wasn't expecting much. I was very pleasantly surprised! Service was quick and very friendly. My salad was fresh and beautifully plated. The mac and cheese for the kids was piping hot and creamy. My very choosy little ones gobbled it and sent me back to buy more. Customer service was better than what I usually experience in a stand alone location. Highly recommended!
MM
Michelle Moss
Aug 30, 2025
5.0
Tony (Antonio), Carla, Pam, Daija, and honestly the whole team are wonderful and deserve a raise! Always a great experience and my go to spot anytime at the mall because of the team
No, Panera Bread Charlotte does not accept reservations.
What are the operating hours for Panera Bread Charlotte?
Panera Bread Charlotte is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Panera Bread Charlotte offer delivery services?
Yes, Panera Bread Charlotte offers delivery from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sunday.
Can I order food online for pickup at Panera Bread Charlotte?
Yes, you can order online for rapid pick-up at Panera Bread Charlotte through their website or mobile app.
What types of meals are served at Panera Bread Charlotte?
Panera Bread Charlotte serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Charlotte?
Panera Bread Charlotte accepts American Express, Cash, Discover, MasterCard, and Visa.
What is the dress code at Panera Bread Charlotte?
The dress code at Panera Bread Charlotte is casual.
What are some nearby shopping destinations where I can visit before or after dining at Panera Bread Charlotte?
Nearby shopping destinations include SouthPark shopping center, Neiman Marcus, Banana Republic, and Anthropologie, offering a variety of fashion, accessories, and gift options to explore.
Are there any nearby cafes or fast food restaurants near Panera Bread Charlotte?
Yes, Chick-fil-A and Auntie Anne's are nearby fast food and snack options where visitors can enjoy additional dining choices.
Where can customers shop for luxury and boutique items near Panera Bread Charlotte?
Customers can visit nearby boutiques such as Louis Vuitton, St. John Knits Boutique, Golden Goose, and Coach for luxury and designer shopping experiences.