Panera Bread

4.0
229 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4400 Sharon Road, Charlotte, NC
28211, United States

Hours

Reviews

4.0
229 reviews
5 stars
123
4 stars
44
3 stars
25
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Food Quality

The food quality received mixed reviews; while some enjoyed the fresh and delicious offerings, others reported issues with incorrect orders and food preparation.

Service Speed

Service speed varied significantly, with some customers experiencing quick service while others faced long wait times.

Order Accuracy

Several reviews mentioned problems with order accuracy, including missing items and incorrect food being served.

Cleanliness and Atmosphere

The cleanliness of the location was generally noted positively, but some customers reported issues with the atmosphere and staff professionalism.
  • JF
    Joy Fine
    Nov 30, 2025
    5.0
    The staff was so kind and friendly, and they worked really hard on my order. I got to go order so I can’t really comment on atmosphere
  • BW
    Bryan Wilson
    Nov 10, 2025
    5.0
    My wife and I got coffee from here for the first time today. We were helped by Erika. She was absolutely amazing. If Erika is not the manager, she should be. She gave us 5 star service. Thank you Panera Bread for hiring Erika as she is truly a winner. Thank you again Erika.
  • SS
    SJ S52
    Oct 15, 2025
    5.0
    When I went to Panera in a busy mall foodcourt at noon, I wasn't expecting much. I was very pleasantly surprised! Service was quick and very friendly. My salad was fresh and beautifully plated. The mac and cheese for the kids was piping hot and creamy. My very choosy little ones gobbled it and sent me back to buy more. Customer service was better than what I usually experience in a stand alone location. Highly recommended!
  • MM
    Michelle Moss
    Aug 30, 2025
    5.0
    Tony (Antonio), Carla, Pam, Daija, and honestly the whole team are wonderful and deserve a raise! Always a great experience and my go to spot anytime at the mall because of the team

Frequently Asked Questions About Panera Bread

Does Panera Bread Charlotte accept reservations?

No, Panera Bread Charlotte does not accept reservations.

What are the operating hours for Panera Bread Charlotte?

Panera Bread Charlotte is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.