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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Staff Attitude
Numerous reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned poor food quality, including stale items and incorrect preparations.
Management Issues
Customers noted a lack of organization and management oversight, resulting in chaotic service and long wait times.
YK
Yogendra kumar
Nov 16, 2025
1.0
Ordered food never came, check the food before taking it. There is no place to sit nearby!!
VV
Victoria Villegas
Nov 7, 2025
1.0
I ordered and have a work pay card so it's a cardholder. I waited so long to get the wrong sandwich and they wanted to give me attitude and said, I ordered a chobatta. When I ordered a croissant and this is after I seen them. Give the wrong order to someone who went all the way down to their gate. And then came all the way back cause they gave her a sandwich instead of her avocado toast
MS
Matthew Shorrock
Oct 31, 2025
1.0
Unbelievably slow service. You would think they could do their jobs and provide food within 45 minutes of ordering. Almost had to leave my food because of how slow they are. Meanwhile the whole staff is gabbing along like they don’t have a job to do. Also made their own personal food before getting to the several orders on the board. Avoid at all cost unless you want to spend 45 minutes waiting for a subpar sandwich for $25
NE
Nathanael English
Oct 27, 2025
1.0
Horrible experience. Ordered my food an hour and change before scheduled boarding and found myself trying to scarf it down as I got it minutes into the boarding process and even when I got it things were missing and wrong. Choose another spot.
JB
Jennifer Baird
Oct 24, 2025
1.0
I write this sitting here 32 minutes after ordering. We’re at an airport. People can’t afford to miss a flight while waiting for a sandwich. They really need to work on staffing up! Don’t blame the folks who are here working, but upper management or corporate.
No, Panera Bread Charlotte does not accept reservations.
What are the opening hours for Panera Bread Charlotte?
Panera Bread Charlotte is open daily from 5:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Charlotte?
Delivery is not available at this location, but you can order online for Rapid Pick-Up.
What payment methods are accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What types of meals does Panera Bread Charlotte serve?
Panera Bread Charlotte serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Charlotte offer takeout or dine-in options?
Yes, Panera Bread Charlotte offers both takeout and dine-in service, but does not have drive-through or curbside pickup.
What are some nearby restaurants to Panera Bread Charlotte?
Nearby restaurants include Smashburger for burgers and brunch, Dunkin' for coffee and donuts, and Frankly Gourmet for Asian hot dogs and more.
How can nearby Charlotte Douglas International Airport facilities help customers visiting Panera Bread Charlotte?
Customers flying into or out of Charlotte Douglas International Airport can visit Panera Bread Charlotte conveniently located near the airport, and use nearby parking facilities such as the Hourly Deck or Rental Car Center.
Are there nearby car rental agencies that can assist customers visiting Panera Bread Charlotte?
Yes, several car rental agencies like Dollar Rent a Car, SIXT Rent a Car, Hertz, Avis, and E-Z Rent A Car are nearby, making it convenient for travelers to visit Panera Bread Charlotte.
What kind of food specialties does Panera Bread Charlotte offer?
Panera Bread Charlotte specializes in soups, salads, sandwiches including You Pick Two options, Power Menu, hand-tossed and artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.