Brand Certified
Panera Bread
3.2(801 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
5501 R C Josh Birmingham Pkwy, Charlotte, NC
28208, United States
Certified by Panera Bread • Mar 01, 2026
(704) 359-0246
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/nc/charlotte/5501-r-c-josh-birmingham-pkwy
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.2
801 reviews
5 stars
283
4 stars
126
3 stars
71
2 stars
78
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, which is unacceptable for an airport location.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed or mocked.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned poor food quality, including stale bread and poorly prepared items, leading to overall dissatisfaction.
- DRDettra Reliford1 day ago1.0The most horrible Caesar salad wrap. Soggy wrap and wilted, soggy lettuce. At these prices, there is no excuse for this food not to be fresh. How horrible to sell and serve things they probably wouldn’t eat themselves. This was definitely not made today. When travelers are in a hurry and trying to grab a quick, healthy bite before their flight and this is what they are selling. Disgraceful. Do better. I will never eat here again. Shame on you, panera.
- NNNoodleFeb 24, 20261.0Just like other reviewers I stopped here between gate changes for my short layover. I've never had Panera before but I was starving and short on time. Paid for my overpriced food and sat there for 25 minutes waiting. Meanwhile I watched the girl in back slowly make each sandwich and at one point took a few minutes break to laugh and joke around with her coworker. I ended up having to abandon my food to catch my flight. An airport location should have a lot faster service. I'll never go to another Panera again and calling tomorrow for a refund. Completely unacceptable, over 25 minutes for a sandwich. I've had steakhouses serve better food in half the time.
- ANAmit NaikFeb 16, 20262.0Absolute disaster of restaurant, they messed up my order so bad. Charged me for 4 items and only gave 3, and in those 3 also 2 were wrong!!! Will never return to this location during my next layover.
- LBLinda BarrowFeb 12, 20261.0Employees need more training on food and service-Bistro French onion soup was broth and onions-no focaccia croutons or gruyere cheese-tried to go back but long line waiting and I had a flight to catch-chicken walnut sandwich was okay
- ZSZack SullivanFeb 8, 20263.0Gave us hot coffee instead of iced, forgot my cream cheese 😠
Frequently Asked Questions About Panera Bread
Does Panera Bread Charlotte accept reservations?
No, Panera Bread Charlotte does not accept reservations.
What are the opening hours for Panera Bread Charlotte?
Panera Bread Charlotte is open daily from 5:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Charlotte?
Delivery is not available at this location, but you can order online for Rapid Pick-Up.
What payment methods are accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What types of meals does Panera Bread Charlotte serve?
Panera Bread Charlotte serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Charlotte offer takeout or dine-in options?
Yes, Panera Bread Charlotte offers both takeout and dine-in service, but does not have drive-through or curbside pickup.
What are some nearby restaurants to Panera Bread Charlotte?
Nearby restaurants include Smashburger for burgers and brunch, Dunkin' for coffee and donuts, and Frankly Gourmet for Asian hot dogs and more.
How can nearby Charlotte Douglas International Airport facilities help customers visiting Panera Bread Charlotte?
Customers flying into or out of Charlotte Douglas International Airport can visit Panera Bread Charlotte conveniently located near the airport, and use nearby parking facilities such as the Hourly Deck or Rental Car Center.
Are there nearby car rental agencies that can assist customers visiting Panera Bread Charlotte?
Yes, several car rental agencies like Dollar Rent a Car, SIXT Rent a Car, Hertz, Avis, and E-Z Rent A Car are nearby, making it convenient for travelers to visit Panera Bread Charlotte.
What kind of food specialties does Panera Bread Charlotte offer?
Panera Bread Charlotte specializes in soups, salads, sandwiches including You Pick Two options, Power Menu, hand-tossed and artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
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