Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
307 reviews
5 stars
133
4 stars
54
3 stars
32
2 stars
19
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rudeness and lack of attention from staff, with some employees being described as unhelpful or dismissive.
Food Quality
The quality of food was inconsistent, with several complaints about cold, poorly prepared meals and missing ingredients, though some customers praised specific items.
Cleanliness
Multiple reviews mentioned dirty tables and unsanitary conditions, indicating a need for better cleanliness standards.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Staff Training
Feedback suggested a lack of training among staff, with new employees needing guidance and established employees displaying unprofessional behavior.
- CBChip BowlesNov 5, 20253.0Folks were friendly enough. Attention to detail was lacking by employees. Seemed like the manager had new employees that needed additional training. Food was just ok. Coffee was great but had to wait for it to be brewed.
- JCJosé CisnerosOct 11, 20255.0I order whole lot food, bit expensive but definitely worth it, love eating here to point that I became a member, much love to the co worker here for getting everything ready neat and fast
- MBmuhammet beşaltıSep 21, 20251.0Thay are rude
- KBKaren BrownSep 7, 20251.01 of the managers are very nice always helpful. Most of the workers have no customers service skills. Their listening skills SUCK. They mess up my order most of the time. The works thinks it is a joke when I say this. The next time I see their corporate bosses have a meeting I will be speaking to them about their workers. If they do not want to work quit I will not eat at this location again I have coworker said the samething
- DHDavid HeidelmarkJul 19, 20251.0I really just wanted to buy some gift cards for a few of the hospital staff tak8ng such good care of my Sister-n-law. The goofy dude at the counter had no clue what he was doing. When I asked him to ck w/his manager so he gets it ryte he refused. I had no confidence in him and left w/o the gift cards. Thanx dude.
Frequently Asked Questions About Panera Bread
Does Panera Bread Charlotte accept reservations?
No, Panera Bread Charlotte does not accept reservations.
What are the opening hours of Panera Bread Charlotte?
Panera Bread Charlotte is open daily from 6:00 AM to 11:59 PM.
Does Panera Bread Charlotte offer delivery service?
Panera Bread Charlotte does not offer delivery service.
Can I order food online for pickup at Panera Bread Charlotte?
Yes, you can order online for Rapid Pick-Up through their website or mobile app.
What types of meals does Panera Bread Charlotte serve?
Panera Bread Charlotte serves breakfast, brunch, lunch, and dinner meals.
What payment options are accepted at Panera Bread Charlotte?
Panera Bread Charlotte accepts American Express, Cash, Discover, Mastercard, and Visa.
Is the environment at Panera Bread Charlotte suitable for working on a laptop?
Yes, Panera Bread Charlotte offers complimentary Wi-Fi and is suitable for working on a laptop.
Are there any nearby medical facilities near Panera Bread Charlotte?
Yes, Panera Bread is located near Carolinas Medical Center and several doctors' offices and emergency service providers, which can be convenient for patients or visitors seeking a meal.
What nearby educational or library facilities are close to Panera Bread Charlotte?
South Piedmont AHEC Library is near Panera Bread, offering a quiet place to visit before or after enjoying a meal.
Can customers visiting nearby medical professionals find convenient dining options at Panera Bread Charlotte?
Yes, customers visiting nearby doctors like Otwell D. Timmons, MD or emergency service providers can easily stop by Panera Bread for healthy and fresh meals in a welcoming environment.