Panera Bread

3.7
495 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
306 S Sharon Amity Road, Charlotte, NC
28211, United States

Hours

Reviews

3.7
495 reviews
5 stars
242
4 stars
80
3 stars
50
2 stars
38
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some staff being friendly and helpful, while others are reported as rude and dismissive.

Food Quality

Food quality varies significantly; some customers enjoyed their meals, while others reported cold, poorly prepared, or stale food.

Cleanliness

Multiple reviews highlight issues with cleanliness, including dirty tables, restrooms, and overall facility hygiene.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Atmosphere

The atmosphere is often described as pleasant, but issues with staffing and service can detract from the dining experience.
  • JA
    Jatin Agrawal
    2 days ago
    4.0
    Decent sandwich, great soups
  • PN
    Pat Naylor
    Nov 11, 2025
    5.0
    I love the variety of choices from menus, especially pick 2 specials.
  • TL
    Tra Leigh
    Oct 4, 2025
    5.0
    Friendly fast and helpful.
  • JJ
    JMY
    Sep 30, 2025
    1.0
    The quality/ taste of the dozen bagels I ordered is not the same. Disappointed
  • TW
    Tameeka Williford
    Sep 17, 2025
    5.0
    My company orders from Panera time to time and I always have a positive experience. We typically have very large orders and there has been a couple of times they have missed an item but it is not often. I have had a couple of encounters with the manager on staff and she is always so pleasant and friendly to the customers. I always order during lunch time and they are super speedy with service. I have no complaints and appreciate the great customer service they provide.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Charlotte accept reservations?

No, Panera Bread in Charlotte does not accept reservations.

What are the operating hours of Panera Bread on Sharon Amity Road?

Panera Bread is open daily from 7:00 AM to 9:00 PM.