CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with issues such as cold or hard bread, and missing ingredients in orders.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, including dirty tables, unkempt bathrooms, and unsanitary drink stations.
Customer Service
Service was frequently described as unprofessional or rude, with reports of staff being dismissive or unhelpful.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Pricing Concerns
Several reviews mentioned that food prices are perceived as high relative to the quality and portion sizes.
VT
Vicki Turner
Jan 23, 2026
5.0
Always so fresh and tasty!
VS
Valorie Stewart
Jan 19, 2026
2.0
My sister and I came there for dinner on Saturday two weeks ago. The cashier was very unprofessional. She kept asking me the same thing over and over she wasn’t helpful at all . My sandwich wasn’t what I ordered. I asked the young man in the kitchen could he melt the cheese on the sandwich. He said yes and put it in the oven turned his back and never looked back the young lady handed to me .The bread was super hard I only wanted my cheese melted. Neither one of them were friendly I asked her questions she didn’t answer she just did what I asked and never said a word. When I got my soup the bowl wasn’t full. So asked could she fill it up. She said not one word. I paid $14 I’ve noticed your bowls have gotten smaller. Your prices are ridiculously high. I feel that I should at least get my moneys worth. I went to the drink station it didn’t smell good and it wasn’t clean and fruit flies were all on the wall. That was nasty and smelly. My Apple wasn’t fresh either.
KM
Kami McCoy
Jan 19, 2026
5.0
Will the manager did not I was secret shopper and he passed every test. He displays excellent cust svc and is definitely a good face for the store. Will keep doing what you're doing.
AU
Anonymous User
Dec 28, 2025
1.0
I’m not sure how they haven’t been shut down by the health inspector at this point. The soda machine has gnats and mold on the soda Machine. The tea and juice is just as nasty has crusted stuff on the containers when you walk in and try to use the tablets they don’t work and you go up to the front desk and they ask you to use the kiosk tablets then they get mad when they actually have to help you. I ordered a large sourdough loaf and it was burnt black.
Does Panera Bread in Charlotte accept reservations?
No, Panera Bread in Charlotte does not accept reservations.
What are the operating hours of Panera Bread on Sharon Amity Road?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Is delivery available at this Panera Bread location?
Yes, delivery service is available every day from 7:00 AM to 9:00 PM.
Can I place an online order for pick-up or delivery?
Yes, you can order online for Rapid Pick-Up or Delivery via their website or the Panera Bread app.
What types of meals does Panera Bread serve at this location?
Panera Bread serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread on Sharon Amity Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread offer dine-in and takeout options?
Yes, they offer dine-in, pick-up, and delivery services but no drive-thru or curbside pickup.
What is special about Panera Bread's menu offerings?
They specialize in 'You Pick Two', power menu items, hand-tossed salads, artisan breads, specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there any places near Panera Bread where I can shop for clothing or uniforms?
Yes, nearby you can find Cindy's Uniforms, a clothing and uniform store, and Carter's, a children's clothing store.
What nearby fitness options are available around Panera Bread?
Near Panera Bread, you have 9Round Fitness, F45 Training Cotswold, Y2 Yoga, Sauna Culture, Y2 Spa, and KidStrong Cotswold gyms and fitness studios.
Are there beauty and spa services near Panera Bread in Charlotte?
Yes, nearby options include Bath & Body Works, Posh Nail Spa, Embassy Nails Bar, Carmen Carmen Salon, and Charlotte Tilbury beauty salons and spas.
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