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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(504 reviews)

Business Details

306 S Sharon Amity Road, Charlotte, NC
28211, United States
(704) 366-8477

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
306 S Sharon Amity Road, Charlotte, NC
28211, United States

Hours

Reviews

3.7
504 reviews
5 stars
248
4 stars
81
3 stars
50
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold or hard bread, and missing ingredients in orders.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, including dirty tables, unkempt bathrooms, and unsanitary drink stations.

Customer Service

Service was frequently described as unprofessional or rude, with reports of staff being dismissive or unhelpful.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.

Pricing Concerns

Several reviews mentioned that food prices are perceived as high relative to the quality and portion sizes.
  • VT
    Vicki Turner
    Jan 23, 2026
    5.0
    Always so fresh and tasty!
  • VS
    Valorie Stewart
    Jan 19, 2026
    2.0
    My sister and I came there for dinner on Saturday two weeks ago. The cashier was very unprofessional. She kept asking me the same thing over and over she wasn’t helpful at all . My sandwich wasn’t what I ordered. I asked the young man in the kitchen could he melt the cheese on the sandwich. He said yes and put it in the oven turned his back and never looked back the young lady handed to me .The bread was super hard I only wanted my cheese melted. Neither one of them were friendly I asked her questions she didn’t answer she just did what I asked and never said a word. When I got my soup the bowl wasn’t full. So asked could she fill it up. She said not one word. I paid $14 I’ve noticed your bowls have gotten smaller. Your prices are ridiculously high. I feel that I should at least get my moneys worth. I went to the drink station it didn’t smell good and it wasn’t clean and fruit flies were all on the wall. That was nasty and smelly. My Apple wasn’t fresh either.
  • KM
    Kami McCoy
    Jan 19, 2026
    5.0
    Will the manager did not I was secret shopper and he passed every test. He displays excellent cust svc and is definitely a good face for the store. Will keep doing what you're doing.
  • AU
    Anonymous User
    Dec 28, 2025
    1.0
    I’m not sure how they haven’t been shut down by the health inspector at this point. The soda machine has gnats and mold on the soda Machine. The tea and juice is just as nasty has crusted stuff on the containers when you walk in and try to use the tablets they don’t work and you go up to the front desk and they ask you to use the kiosk tablets then they get mad when they actually have to help you. I ordered a large sourdough loaf and it was burnt black.
  • FO
    Fae Odessa
    Dec 27, 2025
    5.0
    wonderful service, i got free cookie :)

Frequently Asked Questions About Panera Bread

Does Panera Bread in Charlotte accept reservations?

No, Panera Bread in Charlotte does not accept reservations.

What are the operating hours of Panera Bread on Sharon Amity Road?

Panera Bread is open daily from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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