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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(826 reviews)

Business Details

8152 S Tryon Street, Charlotte, NC
28273, United States
(704) 583-3046

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You donโ€™t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8152 S Tryon Street, Charlotte, NC
28273, United States

Hours

Reviews

4.0
826 reviews
5 stars
436
4 stars
169
3 stars
79
2 stars
49
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise while others, particularly management, were criticized for poor interactions.

Food Quality

Food quality is inconsistent; while many enjoyed the taste, several customers reported issues with portion sizes and freshness.

Cleanliness

Cleanliness of the restaurant is a concern, with multiple reports of dirty tables and bathrooms.

Product Availability

Frequent complaints about being out of stock on popular items, leading to customer dissatisfaction.

Atmosphere

The atmosphere is generally pleasant, but some locations have been noted as uninviting or poorly maintained.
  • AH
    Alfreda Henderson
    Feb 21, 2026
    5.0
    Love Panera Bread, ๐Ÿฅฐ
  • LJ
    Lani Johnson
    Feb 20, 2026
    1.0
    Customer service is poor so is employee interactions. There general manager is very condescending. I interrupted him several times. You will not talk to me that way Mr. Worst Panera I have visited.
  • WF
    William Fletcher
    Feb 11, 2026
    5.0
    Everything 5 stars period. Great menu๐Ÿคค
  • LL
    Linda Lucas
    Jan 30, 2026
    5.0
    Kayla at Panera Bread truly sets the gold standard for customer service. Her friendly demeanor and genuine willingness to help make EVERYYYY visit a pleasure. It's not just about getting your order right; it's the consistent warmth and efficiency she brings, making you feel like a valued guest. Honestly, as long as Kayla's there, Panera Bread has a lifetime customer in me๐Ÿ‘๐Ÿฝgreat training ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ๐Ÿ‘๐Ÿฝ
  • JR
    Jordan Richardson
    Jan 20, 2026
    5.0
    I would like to commend Kayla for her outstanding customer service. She demonstrated exceptional patience, professionalism, and a genuine willingness to help throughout my visit. Kayla took the time to ensure my order was accurate and that all of my questions were answered, which made the experience smooth and stress free. Her positive attitude and dedication to customer satisfaction truly stood out and reflect very well on your team. She delivered the best customer service experience Iโ€™ve had in a while!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Charlotte accept reservations?

No, Panera Bread at 8152 S Tryon Street does not accept reservations.

What are the operating hours of Panera Bread on weekdays?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Friday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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