CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of urgency.
Food Quality
Many customers expressed disappointment with the food quality, citing issues such as incorrect orders, bland flavors, and unsatisfactory portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions, which detracted from the overall dining experience.
Order Accuracy
Numerous customers reported problems with order accuracy, including missing items and incorrect food preparation.
Management Issues
There were complaints about poor management and lack of organization, leading to long wait times and unsatisfactory service.
CJ
Christina Jamison
Jan 2, 2026
5.0
Friendly, helpful staff; the food is So good
ST
Shavone Thomas
Dec 26, 2025
5.0
The Cashier was great, nice, and excellent customer service.
CC
Cassandra Cassell
Dec 18, 2025
5.0
The 2 employees that waited on me were awesome! I wish more people were like them.
KJ
kiara jackson
Dec 17, 2025
1.0
Do not go here , employees have no sense of urgency and they just toss the bag at you like it’s your fault you have to wait 20 minutes for one small pickup order .
JU
Jasmine Underwood
Dec 4, 2025
1.0
We got really sick after eating here. Our stomachs were extremely upset.
Panera Bread Charlotte does not accept reservations.
What are the operating hours for delivery services at Panera Bread Charlotte?
Delivery is available Monday through Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.
Can I dine in or get takeout at Panera Bread Charlotte?
Yes, Panera Bread Charlotte offers dine-in, pick up, and delivery services.
What meals does Panera Bread Charlotte serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Charlotte have a drive-thru service?
No, this location does not have a drive-thru service.
What payment methods are accepted at Panera Bread Charlotte?
Panera Bread Charlotte accepts American Express, cash, Discover, MasterCard, and Visa.
Where is Panera Bread Charlotte located?
It is located at 9309 Center Lake Drive, Suite 100, Charlotte, NC 28216, USA.
Are there nearby beauty salons to Panera Bread Charlotte?
Yes, Modern Vibe Salon LLC and Blown Away Hair Salon are nearby beauty and hair salons customers can visit before or after dining at Panera Bread.
What options are available for coffee or dessert near Panera Bread Charlotte?
Nearby you can find Cocobean Coffee and Boba Tea for coffee and bubble tea, and Cold Stone Creamery for ice cream treats.
Are there healthcare services near Panera Bread Charlotte?
Yes, there are several healthcare providers nearby including University Dental Associates - Northlake, OrthoCare Orthodontics, Northlake Chiropractic, Sticks & Stones Acupuncture, Medi-Weightloss, and Engel Dental Center.