Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Charlotte is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
555 reviews
5 stars
248
4 stars
109
3 stars
51
2 stars
51
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and inaccurate orders, particularly in the drive-thru and during busy hours.
Food Quality
While some customers praised the food, many noted inconsistencies in quality, freshness, and presentation.
Customer Service
Mixed reviews on staff friendliness and efficiency; some employees received commendations, while others were described as rude or unhelpful.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and food preparation areas.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and operational issues, indicating a lack of oversight.
- FKFrank KapelarJan 1, 20265.0Always great
- BCBrian CarsonDec 23, 20252.0Average at best. Counter service was great and accurate. Not very clean, however, it could have been the time of evening.
- MDMaksim DimitrovDec 7, 20255.0Amazing food, Relatively quickly came out with our order for 4 ppl, And very friendly workers/servers here.
- CTChip TannerNov 17, 20253.0I like Panera, but the service at this one is bad. 30+ minutes to get 2 bagels sliced and toasted. "Busy" was the excuse. They just need some efficiency.
- KKKallan1337Nov 14, 20252.0This location is always missing items when I order delivery. Does no one check to make sure everything is ready to go? I wait almost an hour just to have things missing. Same with online pickup at the drive through. I am curious if the place is even managed at all.
Frequently Asked Questions About Panera Bread
Does Panera Bread Charlotte accept reservations?
No, Panera Bread Charlotte does not accept reservations.
What are the operating hours for Panera Bread Charlotte?
Panera Bread Charlotte is open from 6:00 AM to 9:00 PM Monday through Saturday and from 7:00 AM to 9:00 PM on Sundays.
Can I order delivery from Panera Bread Charlotte?
Yes, Panera Bread Charlotte offers delivery service from 6:00 AM to 9:00 PM on weekdays and Saturdays, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread Charlotte have a drive-thru service?
Yes, this location has a drive-thru service for customer convenience.
What types of meals are served at Panera Bread Charlotte?
They serve breakfast, brunch, lunch, and dinner, offering a variety of soups, salads, sandwiches, and freshly baked breads.
Can I use a mobile app to order from Panera Bread Charlotte?
Yes, you can order using the Panera Bread mobile app available on the Apple App Store or through their online ordering links.
What payment options are accepted at Panera Bread Charlotte?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there free Wi-Fi available at Panera Bread Charlotte?
Yes, Panera Bread Charlotte offers complimentary Wi-Fi for customers to enjoy while dining in.
What nearby places can I visit before or after dining at Panera Bread Charlotte?
Nearby you can visit Walmart Charlotte - Pineville Matthews Rd for shopping or Chick-fil-A for additional dining options. The area also has a Shell gas station and Verizon Wireless store for convenience.
Are there any nearby transit or service spots that can assist me when visiting Panera Bread Charlotte?
Yes, there are multiple nearby services including Circle K gas stations for fuel and convenience, as well as Chase Bank for banking needs.