Many customers reported slow service, long wait times, and inattentive staff, leading to disappointing dining experiences.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, overcooked items, and inconsistent quality.
Positive Staff Interactions
Several reviews highlighted exceptional service from specific staff members, indicating that when service was good, it significantly enhanced the dining experience.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness to issues, particularly regarding staffing and order mistakes.
Cleanliness and Atmosphere
Some reviews noted cleanliness issues and a noisy atmosphere, detracting from the overall dining experience.
DW
David Woods
2 days ago
4.0
Food was pretty good the steak could have used some type of a compound butter for additional flavor and the chicken and shrimp pasta they left the tails on the shrimp I'm not sure why anybody would want to have to put their hands in their pasta or have to cut the tails off with a knife in order to eat it and the chicken wasn't cut up either however the flavor was good
SB
Susan Bergeman
2 days ago
5.0
My husband and I went to the restaurant on Saturday afternnon, February 28th . We sat at the bar, it was our first time. We had exceptional service, the man who took care of us was Blair, I hope I spelled his name right. We will be back Thank you
TF
Thurston Family
2 days ago
2.0
2/28/26 - Our son wanted to meet up at this location for lunch on a Saturday. We haven’t been to an Outback in a few years and after this visit we won’t be back.
This location seems to have the smallest booths I’ve ever seen at an Outback (both my husband and son are 6’4” tall) they used to have long booths so everyone was comfortable, not at this restaurant.
The service was poor, even though it wasn’t busy. Our server Christophe took our drink order, but then didn’t show up for awhile, when he returned he smelled like cigarette smoke, so I guess he decided a smoke break was needed instead of doing his job.
I asked for my salad dressing to be on the side, instead the salad was drenched in the dressing and the salad itself was made from very not fresh produce. The shrimp skewers were dry and basically tasted like salt. My husband got dessert, the chocolate cookie in a cast iron skillet and they brought him a plastic spoon to eat it. You can’t even provide actual silverware? This isn’t a fast food restaurant.
It was a disappointing experience and reminded us why we no longer eat there. What a waste of money.
EV
Ermer Viera
4 days ago
5.0
I literally sat at the bar for dinner been here my first time ever and let me tell yall!
The ladies at the bar TOP TAIRE professionals ! Their name are Alexis & Amiya the duo’s!! Straight up sweethearts and let me tell yall how attentive and sweet they are!
This is definitely my new home outback ! Don’t mind driving 20 min to get here !!! Managers please take notes ! These girls are amazing! Thank yall for yall service!!! 🩵🙏🏽
And to finish it off the mangers came to me after calling him and he definitely appreciate my compliment and acknowledged his worker thank you ty as well for being a professional kitchen manager 👏🏽
JK
Jeff Kidd
Feb 16, 2026
1.0
Sat at the bar had to stop the girl behind the bar so I could give her my order she didn't bring me any silver napkin utensils any water anything 30 minutes went by and my food still wasn't there finally it came still no silver or any water they didn't bring me any bread and the seats beside me we're still full of empty plates from the previous customers it was unpleasant to eat in the midst of all of this specialty with no bread or utensils or water. The service was horrible as it was non-existent I will say the food was pretty good but they completely ignored me and the only good thing was the manager didn't charge me for my dinner. I tried to get several people's attention but they all completely ignored me
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Does Outback Steakhouse accept reservations?
No, Outback Steakhouse does not accept reservations.
What are the operating hours of Outback Steakhouse?
Outback Steakhouse is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
Can I order delivery or pickup from Outback Steakhouse?