Outback Steakhouse

4.2
1974 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Charlotte off Floral Ave and East Ave and next to Dilworth Gardens Shopping Center.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
1412 East Boulevard, Charlotte, NC
28203, United States

Hours

Reviews

4.2
1,974 reviews
5 stars
1,212
4 stars
321
3 stars
159
2 stars
112
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service, particularly highlighting staff members like Troy, Josh, and Mason for their attentiveness and friendliness.

Food Quality

While several reviews commended the food as delicious and well-prepared, there were notable complaints about specific dishes being poorly cooked or bland.

Staff Attitude

Feedback varied on staff demeanor; while some customers experienced friendly and accommodating service, others reported rudeness and lack of acknowledgment from certain employees.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment while others pointed out issues with the bathrooms.

Management Response

Some customers appreciated proactive management responses to complaints, while others criticized management for unprofessional behavior during their dining experience.
  • KF
    Kelli Fletcher
    6 days ago
    5.0
    I truly appreciate the outstanding care and professionalism of Manager Liliana. She immediately reached out when learning our DoorDash order had not been delivered despite being picked up from the restaurant over an hour ago. Our steak and chicken were cold and no longer tender though they looked like they would have been absolutely perfect if received soon after being prepared. Our Boomerang Mozzarella sticks were no longer fresh, and my ice cream and whip cream for my Chocolate Thunder from Down Under completely melted. Liliana displayed her and the Outback Steakhouse on East Blvd's commitment to providing outstanding service. Though it was not their fault the order was so late, she owned it and apologized. Top Tier Serivce and Respect. Because of her, and the care that went into correctly and deliciously preparing our dinner, I highly recommend Outback Steakhouse on East Blvd. Good day and Good eating, Mates!
  • AG
    Alexis Guyton
    Nov 13, 2025
    5.0
    Did take out almost a half hour before close and the servers who helped me were so extremely sweet and friendly. I asked for a blue rare steak (Im always scared it'll be over cooked) and when I tell you they've NEVER disappointed. The steak was "cooked" absolutely perfect, the potato was delicious, and PLEASE PLEASE PLEASE order the broccoli it was so friggen delicious and i need more people to try it.
  • TS
    Tracey Stroman
    Nov 12, 2025
    5.0
    Went to celebrate my daughter's new job and had the pleasure of being waited on by Troy. He was polite, attentive and very professional. The food was delicious and hot and Troy was right there to make sure we were happy. I hope the next time I visit, he's there😊
  • CS
    Christian Searle
    Nov 6, 2025
    1.0
    Went to dinner at Outback tonight and I’m honestly shocked. The place was nearly empty—maybe three or four tables occupied. Yet instead of waiting on customers, the entire staff was in the middle of a loud “team meeting” right there in the dining area during dinner hours, shouting “Aussie!” at the top of their lungs for a good ten minutes. We sat there for at least 15 minutes with not a single person acknowledging us. No greeting, no “we’ll be right with you”—nothing. When the meeting finally ended, the staff just hung around the bar laughing and chatting with each other while we, the paying customers, were left sitting there like fools waiting for someone to acknowledge us. After being completely ignored from the moment we walked in until the moment we walked out, we finally left without ever being greeted or waitied on. Absolutely unacceptable. These chains wonder why they are all going under and no one visits them anymore. This is why. Pictures of the staff standing around after 20 mins of sitting there
  • JP
    jared parnell
    Nov 2, 2025
    1.0
    Came for Sunday lunch and it was only us and one other family in the restaurant. Well my mom and grandmothers salads came but we had to repeatedly ask for my food as well as my kids. Seems like they forgot and they didn't even acknowledge or apologize. When my steak finally arrived it was under cooked and I didn't dare ask for them to correct it because who knows how long that would take. Seems like a bunch of kids running the place that don't care to work, standing around and can't serve two tables.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.