Outback Steakhouse

4.0
3493 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Charlotte off University City Blvd and Ikea Blvd and across the street from Ikea.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
8405 Ikea Blvd, Charlotte, NC
28262, United States

Hours

Reviews

4.0
3,493 reviews
5 stars
1,955
4 stars
635
3 stars
321
2 stars
186
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, with specific mentions of exceptional servers.

Food Quality

While some customers enjoyed the food, there were numerous complaints about undercooked or poorly prepared dishes.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions in the bathroom and concerns about food preparation.

Customer Experience

Mixed experiences reported, with some customers having great dining experiences while others faced significant service delays and issues.

Management Response

Positive feedback noted the presence of management checking on customers, but there were also complaints about staff attitudes and responsiveness.
  • EG
    E Gaiter
    1 day ago
    5.0
    The Bone in Rib eye was amazing!! Service was upbeat. Store owner was accessible when needed. Great customer service.
  • MM
    Melanie Moore
    Nov 16, 2025
    5.0
    Marvelous staff, the food was excellent and the atmosphere was amazing
  • DT
    dw t
    Nov 11, 2025
    1.0
    My wife was out of town and talked me into going to outback for the Veteran's Day meal. It felt like they wanted me out before I even went in honestly. My server never checked in on me after my meal was brought out. Not once. I needed a few things that I never got because not one person came over until they noticed I was done eating. No drink refill, no ranch that I asked for, I needed more ketchup but never got it. Luckily I am married and have a great family but if I was a veteran who was actually a bit sad or depressed and I was looking for a nice experience this would 1 billion% not be the place to go to look for that! I actually couldn't wait to leave almost as much as it seemed they couldn't wait for me to. I hope they don't make other Veteran's feel the way I felt tonight. I totally understand why outback isn't doing very good. based off of this visit I can see why. Btw, outback please don't respond because you had your chance and I do not want to discuss this any further.
  • LW
    Leonard Wilder
    Nov 8, 2025
    2.0
    The steak I ordered was tough, dry and had no seasoning on it at all. I gave a two rating because of the sides and of course the bread. The waitress did the best she could considering she was tending to quite a few tables. Took a while to get her attention. Don't think I'll be going back to this location again.
  • PB
    Princess B.
    Nov 4, 2025
    1.0
    Had dinner here on a Monday and the staff refused to give the “Kids Eat Free” discount. Just to clarify I’m a dine rewards member (not needed for the promo) and we ordered three adult entrees along with two kids meals. The server we had was fine until another party was seated nearby. Food and beverages were just ok, will not return to the location.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.