Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Charlotte off Kettering Drive and Pineville-Matthew Road and next to the UPS Store.
Many customers praised the attentive and friendly service from staff members like Cora, Holly, and Brittany, contributing to a positive dining experience.
Food Quality
The food received mixed reviews; while many enjoyed the steaks and appetizers, some reported issues with missing items or incorrect orders.
Atmosphere
The restaurant's atmosphere was generally described as warm and welcoming, making it a pleasant place for dining.
Order Accuracy
Several customers expressed frustration with missing items or incorrect orders, indicating a need for improvement in order accuracy.
Curbside Pickup
Customers appreciated the convenience of curbside pickup, highlighting its efficiency during busy times.
BB
BHC
Nov 14, 2025
2.0
I only drink Coke Zero, but the careless server gave me a to-go cup of regular Coke that spiked my blood sugar like crazy. Thanks but no thanks! In addition. I was there for lunch but was charged for dinner price, $3 more! The people are nice here, but the quality of service is not.
TH
Teruance Holmes
Nov 11, 2025
1.0
Veterans Day is one of the most busiest day of the year for resturants but this does not mean customers should recieve very poor service. The male waiter/bartender provided terrible service to his bar customers.
He never spoke or initiated conversation after taking customers orders. This includes not checking to see drink refills were needed for anyone, checking to see if the food is to customer satisfaction, or asking customers if they needed anything else. He had enough time to laugh with his coworker though.
On the topic of drinks, customers needed to flag him down to ask a various times for drink refills but still they did not recieve them. Sadly, customers waited for 20 minutes or more for straws before asking another waitresses or waiters for them. This also includes needing to flag them down for to go boxes.
Luckily the manager, Ashley, had stepped in. She was attentive with everyone behind the bar. Making sure everyone got their refills and food, correcting wrong orders, initiated small conversation to calm down frustrated customers who were waiting over 45 minutes for a simple house salad or glass of water.
MS
Matthew Saunders
Nov 11, 2025
1.0
I wanted to take my veteran wife and her military female friend to Outback for Veterans Day because it’s her favorite restaurant. Instead we left after waiting 30 minutes for a table then another 30 minutes to not even be asked if we wanted a water. Every waiter/waitress walked in our area assisting our waitress but not a single one thought to ask if we needed drinks seeing how our waitress already had multiple complaints on her since we’d been there. Absolutely ridiculous to not only my wife but our 4 year old daughter and my wife’s female veteran friend.
NE
Nancy E.
Nov 11, 2025
1.0
Don't recommend visiting Outback on Veterans Day. A few servers on staff, crowds at the door, disorganized kitchen staff, long wait time for drinks, food, etc. The restaurant advertise Veterans Day specials, but management obviously unprepared to fulfill obligations.
JV
Jon Verner
Oct 24, 2025
4.0
Take away order was ready when promised and delivered promptly, with a smile and friendly greeting. Very much appreciated! By the way, I ordered a ribeye but that was not an option listed below in the steaks. Only the center-cut sirloin was available as a “recommended” dish.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of meals are served at Outback Steakhouse in Pineville?
Outback Steakhouse serves lunch, dinner, and offers a happy hour menu.
Where is Outback Steakhouse located in Charlotte, NC?
It is located at 8338 Pineville Matthews Road, Charlotte, NC 28226.
What are the restaurant hours for Outback Steakhouse in Pineville?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 10:30 AM to 10:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, several gluten-free items are available. You can view the gluten-free menu on their website.
What pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Outback Steakhouse?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
When is happy hour at Outback Steakhouse in Pineville?
Happy hour is daily from 4:00 PM to 6:00 PM.
Are there nearby places where I can get beauty services before or after visiting Outback Steakhouse?
Yes, nearby beauty salons include The Guys' Place A Hair Salon for Men, The Beauty Hive, Shassity Styles, Nail City, Nails Garden, and Bright Diamond Medical Spa and Wellness.
What restaurants are near Outback Steakhouse where I could explore other dining options?
Nearby restaurants include Wan Fu Quality Chinese Cuisine, Nakato Japanese Steakhouse, Wingstop, Hungry Howie’s Pizza, and Fox & Hound sports bar.
Are there useful nearby services or shops near Outback Steakhouse for a convenient visit?
Yes, you can find USPS for shipping services, a towing service called Charlotte Tow, and various retail stores like Dipped In Chocolate and Cartridge World nearby.