Customers frequently praised the bagels for their authentic New York taste and freshness, with many highlighting specific items like the bacon, egg, and cheese bagel as exceptional.
Service Issues
Several reviews noted inconsistent service, with complaints about staff being unwelcoming, orders being incorrect, and slow service during busy times.
Atmosphere
The shop lacks indoor seating, which some customers found inconvenient, but others appreciated the friendly atmosphere and the owner's presence.
Pricing Concerns
While many customers felt the food was worth the price, others expressed dissatisfaction with the value, citing high prices for subpar experiences.
HB
hollis blank
2 days ago
5.0
Suggest having one person dedicated to pick ups. I ordered ahead but did not know to skip the long line or not. Of course opted to walk up to counter but it was a bit chaotic trying to “jump” the line and getting someone’s attention. Otherwise bagels were great
FM
Faith Morley
Jan 5, 2026
5.0
Always a reminder of home. A staple for me is the bacon egg and cheese with a hashbrown on an egg everything bagel. This time got a half dozen bagels and tried the pizzas for the first time. Satisfied is an understatement. Got the 18” pie 1/2 pepperoni and the Sicilian pie, delicious. Excited to come back and try the grandma pie, and garlic knots… just wish I lived closer!
NA
Nick Anselmo
Jan 5, 2026
5.0
My roommate has brought home bagels from
This place and they are always top quality, however I recently tried the 12” cheese pizza and man is it a taste of NY, on their app it was like $12 and change for it which is an insane deal in this economy. I wish the app showed more pizza options though.
AL
Andrea Lillie
Jan 3, 2026
5.0
Wow! We came in because we’ve been looking for the best bagel place in the Charlotte area and had a not-so-good bagel elsewhere this morning… but ended up getting there at lunchtime so we tried the pizza because we’ve been looking for the best NY pie in the area as well… we LOVED it! Thank you! Now we know your bagels will be good too! The line being out the door the few times we went in speaks volumes too! We WILL be back!
The staff was all kind and helpful as well! We were surprised to not have a dining area to sit in but for the quality of the food you serve, we don’t care ha!
See you soon!
MW
Marcellus Wilson
Dec 17, 2025
1.0
I used to come here often because of the friendly staff and the quality of the food. The prices have always been higher than other places for a basic bacon, egg, and cheese bagel with home fries, but I didn’t mind paying more because the atmosphere was welcoming and the food was worth it.
Unfortunately, today was the final straw.
The staff seemed uninterested and unwelcoming, as if they didn’t want to be there. There was no warmth at all. The food was even more disappointing. My bacon, egg, and cheese bagel had two pieces of bacon—just two—and the home fries were so salty they were almost inedible. For $14.39, I felt completely ripped off.
My taste buds were disappointed, and so was my experience. I will not be spending another dime here or recommending this place to anyone.
If the owner is reading this: you need a staff that cares and a cook who takes pride in the food. Right now, it feels like customers are being overcharged for a declining experience, and that’s a fast way to earn a bad reputation.
Frequently Asked Questions About New York Old School Bagel & Deli
What are the operating hours of New York Old School Bagel & Deli?
New York Old School Bagel & Deli is open daily from 6:00 AM to 3:00 PM.
Does New York Old School Bagel & Deli offer delivery services?
Yes, they offer delivery services every day from 6:00 AM to 3:00 PM.
Can I pick up my order in-store at New York Old School Bagel & Deli?
Yes, in-store pickup is available daily from 6:00 AM to 3:00 PM.
What types of services does New York Old School Bagel & Deli provide?
They provide in-store pickup, delivery, and curbside pickup services.
Where is New York Old School Bagel & Deli located?
It is located at 7510 Pineville-Matthews Rd #11a, Charlotte, NC 28226, USA.
Where can I view the menu and place an order online for New York Old School Bagel & Deli?
You can view the menu and place orders online at https://newyorkoldschoolbagelanddeli.com/menu.
What categories of food does New York Old School Bagel & Deli offer?
The establishment is categorized as a Bagel Shop, Deli, Breakfast Restaurant, Sandwich Shop, Brunch Restaurant, Caterer, Salad Shop, and Bakery.
Which nearby places can I visit for beauty and spa services before or after visiting New York Old School Bagel & Deli?
You can visit The Pynk Suite Glam Bar, Podolog, Hair Extension Art, Serenity Hair & Beauty, Beauty by Yvonne, Adorn Beauty Lounge LLC, Charlotte Brow Bar & Aesthetics, or Salon Lofts Carmel Village for beauty and spa services.
Are there any nearby dental clinics close to New York Old School Bagel & Deli?
Yes, Kempter Dentistry Charlotte, Dental Works, and DentalWorks Carmel Village are nearby dental clinics you can visit.
Which nearby restaurants or cafes can I explore around New York Old School Bagel & Deli?
Nearby eateries include Mochica Peruvian Rotisserie Chicken, Chick-O-Rico, Moe's Southwest Grill, Tea Fusion Bar, Queen City Tea Bar, and Smoothie King for a variety of dining options.