New York Old School Bagel & Deli

4.2
444 reviews

About

Bagel Shop

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

New York Old School Bagel & Deli
7510 Pineville-Matthews Rd #11a, Charlotte, NC
28226, United States

Hours

Reviews

4.2
444 reviews
5 stars
315
4 stars
27
3 stars
28
2 stars
27
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the bagels for their authentic New York taste and freshness, with many highlighting specific items like the bacon, egg, and cheese bagel as exceptional.

Service Issues

Several reviews noted inconsistent service, with complaints about staff being unwelcoming, orders being incorrect, and slow service during busy times.

Atmosphere

The shop lacks indoor seating, which some customers found inconvenient, but others appreciated the friendly atmosphere and the owner's presence.

Pricing Concerns

While many customers felt the food was worth the price, others expressed dissatisfaction with the value, citing high prices for subpar experiences.
  • HB
    hollis blank
    2 days ago
    5.0
    Suggest having one person dedicated to pick ups. I ordered ahead but did not know to skip the long line or not. Of course opted to walk up to counter but it was a bit chaotic trying to “jump” the line and getting someone’s attention. Otherwise bagels were great
  • FM
    Faith Morley
    Jan 5, 2026
    5.0
    Always a reminder of home. A staple for me is the bacon egg and cheese with a hashbrown on an egg everything bagel. This time got a half dozen bagels and tried the pizzas for the first time. Satisfied is an understatement. Got the 18” pie 1/2 pepperoni and the Sicilian pie, delicious. Excited to come back and try the grandma pie, and garlic knots… just wish I lived closer!
  • NA
    Nick Anselmo
    Jan 5, 2026
    5.0
    My roommate has brought home bagels from This place and they are always top quality, however I recently tried the 12” cheese pizza and man is it a taste of NY, on their app it was like $12 and change for it which is an insane deal in this economy. I wish the app showed more pizza options though.
  • AL
    Andrea Lillie
    Jan 3, 2026
    5.0
    Wow! We came in because we’ve been looking for the best bagel place in the Charlotte area and had a not-so-good bagel elsewhere this morning… but ended up getting there at lunchtime so we tried the pizza because we’ve been looking for the best NY pie in the area as well… we LOVED it! Thank you! Now we know your bagels will be good too! The line being out the door the few times we went in speaks volumes too! We WILL be back! The staff was all kind and helpful as well! We were surprised to not have a dining area to sit in but for the quality of the food you serve, we don’t care ha! See you soon!
  • MW
    Marcellus Wilson
    Dec 17, 2025
    1.0
    I used to come here often because of the friendly staff and the quality of the food. The prices have always been higher than other places for a basic bacon, egg, and cheese bagel with home fries, but I didn’t mind paying more because the atmosphere was welcoming and the food was worth it. Unfortunately, today was the final straw. The staff seemed uninterested and unwelcoming, as if they didn’t want to be there. There was no warmth at all. The food was even more disappointing. My bacon, egg, and cheese bagel had two pieces of bacon—just two—and the home fries were so salty they were almost inedible. For $14.39, I felt completely ripped off. My taste buds were disappointed, and so was my experience. I will not be spending another dime here or recommending this place to anyone. If the owner is reading this: you need a staff that cares and a cook who takes pride in the food. Right now, it feels like customers are being overcharged for a declining experience, and that’s a fast way to earn a bad reputation.

Frequently Asked Questions About New York Old School Bagel & Deli

What are the operating hours of New York Old School Bagel & Deli?

New York Old School Bagel & Deli is open daily from 6:00 AM to 3:00 PM.

Does New York Old School Bagel & Deli offer delivery services?

Yes, they offer delivery services every day from 6:00 AM to 3:00 PM.