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Morton's The Steakhouse

4.1
(1021 reviews)

Business Details

227 W Trade St, Charlotte, NC
28202, United States
(704) 333-2602
https://www.mortons.com

About

RestaurantAmerican RestaurantFamily Style RestaurantSteak HouseMorton's
Enjoy "The Best Steak... Anywhere" at Morton's The Steakhouse, an upscale, fine dining destination offering prime-aged steaks, seafood, happy hour, cocktails, wine dinners, and more. Located in the center of Uptown Charlotte's business district, Morton's offers elegant private dining rooms ideal for business lunches, birthdays, or holiday celebrations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Morton's The Steakhouse
227 W Trade St, Charlotte, NC
28202, United States

Hours

Reviews

4.1
1,021 reviews
5 stars
649
4 stars
114
3 stars
78
2 stars
65
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varied significantly, with some customers praising attentive staff while others reported poor service and inattentiveness.

Food Quality

Food quality was inconsistent; while some dishes were praised, many customers expressed disappointment with overcooked or bland meals.

Atmosphere

The restaurant's atmosphere was generally well-received, described as upscale and pleasant, though some noted issues with noise levels.

Management Response

Management received mixed reviews; some customers appreciated their attentiveness, while others felt ignored or poorly treated.

Value for Money

Many customers felt that the high prices did not match the quality of food and service received, leading to dissatisfaction.
  • WS
    Wasim Saddik
    Feb 19, 2026
    2.0
    First food was amazing, nothing to be said about food but perfect, my low star rating is because Morton steakhouse meant to be for business people only or super rich, I went there for a special occasion with my family for my 15 years old daughter birthday , but once the waitress knew, we are not this type of people and we are not ordering any liquor or wine, we get a different treatment that we did not like even though our bill was almost $500 and I still give her her 20% gratuity, because I wouldn’t blame her that place set her up to serve that way, once again food is good atmosphere was amazing places nice and clean. It’s just the service and I wouldn’t go back. But I have to say the waitress notice after we order that it will be a big bill so she changed her attitude towards us, and get us the birthday cake for free, and I still give her $100 tips in cash ,
  • PD
    Paul Donato
    Feb 15, 2026
    5.0
    Went for the first time and Salim the bartender made it a fantasic night, making the best drinks and recomending me some great food on the menu, creating a delicious three course meal. I have been to most of the top steak houses in Charlotte and my experience here would put it to the top, and I finaly felt I got the value that I spent. First course, the French onion soup on a cold rainy day, sweet delicant and prepared just right. 2nd, jumbo shrimp coctail with 5 huge pieces poached to a perfect consistency and tons of fresh horse radish to make a delicious and spicey fresh cocktail sauce. Then a Prime Cajun ribeye . . . Perfectly cooked. I highly recomend Mortons for a friendly and delicious visit
  • EM
    Ernie Marino
    Feb 15, 2026
    3.0
    Our server Lucy was the best. She was very attentive and knowledgeable about the menu. Food was not great. My wife ended up not eating after she had to send 2 steaks back. First one was dry and over done the second came out raw. The bread was the star of the meal, the chopped salad was tasty too. As far as the steak, I have had far better tasting steak at other steak chains for a fraction of the cost. Why pay $70 for a steak when they can’t cook it correctly. We were looking forward to this experience for about a year and what a disappointment.
  • MM
    Michelle Morris
    Feb 14, 2026
    5.0
    I am so happy that my husband and I chose to spend Valentines night at Morton’s. The service was above and beyond. The manager David was magnificent! Our server Brookes was so kind, patient, attentive, and on top of everything. I get a little anxious when we take our little children to upscale restaurants but the staff here was so patient and friendly with them. Will be back soon!
  • CD
    china Dolldr
    Feb 14, 2026
    1.0
    This place has changed over the years and I hate that. My husband and I normally come every valentine day. This year I notice the menu was very short and the portions was sliced in half and the ingredients either changed or watered down. The price is still kind of expensive but as long as the food is good my husband ( manager at BMW) and I ( RN) in Sc dont mind paying for good food. The lobster and cheese macaroni used to be baked and I want to say with a crust. Now it’s a sauce and not baked with cheese and a little lobster meat on top. It was horrible. The lobster ravioli and the Waygu beef stroganoff are very small portions. I asked the waiter what portion size did I get and he confirmed it was the entree size. I sent it back and decided not to eat anything else. I was going to order the waygu beef stroganoff but was told the portion was the same. I hate this place has changed. I will never come back and I do not advise anyone else to come. I hate i didnt take a picture of the ravioli. So you all can see just how small the portion was. I did take a video of the watery lobster Mac and cheese. Please go somewhere else to spend your hard earned money. RIP Morton!

Frequently Asked Questions About Morton's The Steakhouse

Does Morton’s The Steakhouse accept reservations?

Yes, Morton’s The Steakhouse accepts reservations, and you can make one through their reservation website or OpenTable.

What are the dining hours for Morton’s The Steakhouse?

The restaurant serves dinner Monday to Thursday from 5:00 PM to 9:00 PM, Friday and Saturday from 4:00 PM to 10:00 PM, and Sunday from 4:00 PM to 9:00 PM.

Brand Certified Facts from Morton's The Steakhouse

Morton's The Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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