Brand Certified
McDonald's
3.1(897 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11620 Waverly Center Dr, Charlotte, NC
28277, United States
Certified by McDonald's • Mar 01, 2026
(980) 299-7510
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
897 reviews
5 stars
275
4 stars
149
3 stars
116
2 stars
64
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Consistency
The quality of food varied significantly, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
While some reviews noted clean facilities, others reported unsanitary conditions, including pests and dirty dining areas.
Customer Experience
Mixed experiences were reported, with some customers highlighting friendly staff and enjoyable visits, while others expressed frustration with management and service issues.
- JSJohn ShadJan 26, 20261.0Received 2 orders of a Big Mac today with no meat inside the sandwiches. When I went to ask them for replacement they refused.
- EBEric B.Jan 12, 20265.0Best McDonald’s I been to in a long time.
- JJJ.T.S.Jan 11, 20265.0Very quick service. Clean bathrooms. When in area will stop again.
- CCCarmela CoppolaDec 22, 20251.0Forget to bring our food when we were ordering
- RPRuth ParkerDec 4, 20255.0I am all about the mcrib sandwich and it is back.Therefore so am I.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11620 Waverly Center Dr, Charlotte?
McDonald's is open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it closes at 1:00 AM.
When can I use the drive-thru at this McDonald's location?
The drive-thru is available daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery service runs from 5:00 AM to 10:45 PM daily, with Friday and Saturday delivery available until 12:30 AM.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App available on iOS and Android or through the delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there any other fast food options near McDonald's on Waverly Center Drive?
Yes, nearby fast food options include another McDonald's, Chipotle Mexican Grill, and Chick-fil-A, which offer variety in your dining experience.
What nearby shopping centers can I visit before or after dining at McDonald's?
You can explore Waverly Charlotte shopping complex and Rea Village shopping center, both located close to McDonald's for shopping and pharmacy needs.
Are there wellness and spa services near McDonald's at this location?
Yes, The Invigory and Hand and Stone Massage and Facial Spa offer health, skin care, cryotherapy, and massage services nearby.
How can McDonald's location assist someone visiting nearby attractions?
This McDonald's location is convenient for quick meals when visiting nearby places like WFM Coffee Bar, Chuy's Mexican restaurant, or the Mansion District furniture store, making it easy to grab food during your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website