Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,477 reviews
5 stars
533
4 stars
266
3 stars
185
2 stars
118
1 star
375
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including rudeness, slow response times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and trash in the dining area.
Food Quality
While some customers praised the freshness of the food, many complained about incorrect orders, cold items, and overall dissatisfaction with food preparation.
Staff Attitude
Several reviews noted that staff members appeared annoyed or unprofessional, impacting the overall customer experience.
Efficiency
Customers expressed frustration with slow service, particularly during busy times, leading to long wait times.
- KNKarlyn NashDec 31, 20254.0Os a good place
- SBSarah BlanchardDec 27, 20251.0Horrible service every single time. SLOW , and won’t listen to your demands or any “extras” asked for extra onions and instead got a burger with NO meat and no onions. JUST PICKLE AND KETCHUP! Fire everyone and retry again please like seriously it’s a truck stop you want actual good service and friendly faces instead of yelling and being rude to you and giving you a burger with no meat 🙄
- TJTam JohnsonDec 16, 20252.0Extremely poor quality of service consistently. Quite disappointing as it’s a convenient location.
- DLDominque LeeDec 10, 20254.0The service could be a little faster but the food is always fresh so I guess that's a good trade off lol. Very clean establishment and great staff.
- SFShanika FergusonDec 3, 20251.0Every time I stop here the drive-thru is always closed. When you go into the McDonald's there is never any customers in there which makes you wonder why the drive-thru is not open
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2603 Sam Wilson Rd, Charlotte?
This McDonald's location is open 24 hours a day, 7 days a week, with delivery available from 6:00 AM to 2:45 AM daily.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru at this McDonald's is open 24/7, every day of the week.
What delivery and pickup services does this McDonald's offer?
They offer delivery, same-day delivery, and no-contact delivery services.
Where can I place an online order for McDonald's at this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or through their order link https://mcdonalds.smart.link/8yxh9x028.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to order.
What services are provided at this McDonald's location?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit before or after dining at McDonald's on Sam Wilson Rd?
Near this McDonald's, you can visit Love's Travel Stop and Love's Truck Care for automotive needs, or Chester's Chicken if you're looking for additional dining options.
How can nearby gas stations assist customers visiting this McDonald’s?
Nearby gas stations like Shell and Love's Travel Stops provide convenient fueling and rest stops, making it easier for customers traveling by car to grab a meal at McDonald's during their trip.
Are there any nearby entertainment or media-related places around McDonald's at 2603 Sam Wilson Rd?
Yes, you can find WJZY and Fox46Charlotte television stations, along with Queen City News nearby, which might be interesting if you're exploring the area.