Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,460 reviews
5 stars
527
4 stars
262
3 stars
184
2 stars
115
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incomplete orders.
Food Quality
Mixed feedback on food quality; while some customers praised hot and fresh meals, others reported cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions.
Efficiency
Some reviews mentioned fast service and efficient drive-thru operations, while others experienced significant delays.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and others expressing frustration with service and food quality.
- MMMark MelnikNov 14, 20251.0Employees just seemed annoyed that anyone was in the drive thru
- GSGurjant SinghNov 5, 20251.0The worst McDonald's that I have ever been to, the young guy working the register on Nov 5th, 11:23pm needs to work on his attitude. I walked up to the counter to place order and he wants to act and talk to me like he's doing me a favor by taking my order. I asked if he's OK and looked the other way instead of responding......I walked right out without placing my order and got food somewhere else. Never in my life did I ever have a problem at any McDonald's but this place needs to have the management train the employees, that interact with customers to be a bit more professional.
- EEEric EppsOct 29, 20251.0Went for monopoly pieces, ordered extra food to get extra pieces to be told when they gave us our food they are completely out of game pieces. Scammed by the McDonalds monopoly games once again by their false advertising. Don’t trust the app. Don’t trust McDonald’s. First its ice cream machines then its another Monopoly scam.
- MGMia P. GravesOct 28, 20251.0This is by FAR the worst McDonald's I've ever been to. The workers are rude and act like they have no idea what's going on half of the time. I went to this location last week and there was a girl on the drive thru who had the worst attitude, kept leaving and coming back to take my order, and made me pull around the drive thru again to reorder because she didn't tell me my code couldn't be used for what I ordered until I got to the window. If I could give 0 stars for service I would.
- AHArbelica HernandezOct 26, 20251.0Horrible servicio ordene 2 ice coffe parece que me dieron agua pague por extra vanilla ni siquiera quise tomarlos después de probarlos tal parece que agarraron café regular y los isieron café helado entiendo muchas veces estan ocupados y quizás no tienen suficiente personal pero tu estas pagando no estas pidiendo gratis no pude volver pero alguien mas les regresa ese café muy mal hecho
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2603 Sam Wilson Rd, Charlotte?
This McDonald's location is open 24 hours a day, 7 days a week, with delivery available from 6:00 AM to 2:45 AM daily.
Does this McDonald's have a drive-thru service?
Yes, the drive-thru at this McDonald's is open 24/7, every day of the week.
What delivery and pickup services does this McDonald's offer?
They offer delivery, same-day delivery, and no-contact delivery services.
Where can I place an online order for McDonald's at this location?
You can place an order online at https://mcdonalds.order.online/business/-5579 or through their order link https://mcdonalds.smart.link/8yxh9x028.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store to order.
What services are provided at this McDonald's location?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby places can I visit before or after dining at McDonald's on Sam Wilson Rd?
Near this McDonald's, you can visit Love's Travel Stop and Love's Truck Care for automotive needs, or Chester's Chicken if you're looking for additional dining options.
How can nearby gas stations assist customers visiting this McDonald’s?
Nearby gas stations like Shell and Love's Travel Stops provide convenient fueling and rest stops, making it easier for customers traveling by car to grab a meal at McDonald's during their trip.
Are there any nearby entertainment or media-related places around McDonald's at 2603 Sam Wilson Rd?
Yes, you can find WJZY and Fox46Charlotte television stations, along with Queen City News nearby, which might be interesting if you're exploring the area.