Location.com logo
Brand Certified

McDonald's

3.3
(1507 reviews)

Business Details

2603 Sam Wilson Rd, Charlotte, NC
28214, United States
(704) 395-6008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2603 Sam Wilson Rd, Charlotte, NC
28214, United States

Hours

Reviews

3.3
1,507 reviews
5 stars
547
4 stars
270
3 stars
186
2 stars
120
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Attitude

Many reviews noted a lack of professionalism and friendliness among staff, with some customers feeling ignored or treated rudely.

Operational Efficiency

Customers expressed frustration with slow service and inefficiencies, particularly during busy hours.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
  • ZR
    Zane Roden
    4 days ago
    1.0
    I never write reviews but I’m so pissed rn. Ordered a McCrispy meal. Everything was right with the order thought nothing of it. Went to take a bite of my sandwhich and it’s straight fat. Unable to even eat. I tried all sides of the sandwhich and the whole thing is just a big piece of cartilage. I would go back and talk to someone but I’m already on the road. This place sucks don’t waste your time and money.
  • CC
    Caca Caca
    6 days ago
    1.0
    Worst service ever get there at 10:100 am and they don’t get to attend me until 10:45 and couldn’t get breakfast anymore because they were so backed up and unprofessional at this location , didn’t have my debit card so they would t take cash , reflect the Maneger in charge not doing her job , so rude they deserve to even have a job , very disappointed
  • CW
    Chris Weakland
    Feb 20, 2026
    2.0
    Can't order exactly what I want , and when I asked for mac suace (you cant order it on the app) I was told they dont do that , wich is a straight lie as its what I get everytime , when I brought it up I was just met with rudness
  • DK
    Dickson Kinga
    Feb 20, 2026
    5.0
    This is a solar a panel construction place. They receive from 08:00 to 15:00. You will get escort to job site for delivery.
  • MP
    Miguel Perez
    Jan 29, 2026
    1.0
    Whoever is the owner fire the night shift crew. way too slow for a fast food restaurant . Manager crashed out on customers because they spoke up about the employees not helping them just making them wait and if the order is finished they dont even come up to hand it to you they just ignore you till they have the time to come up by then the food is already cold. And the fact that the manager still kept complaining to the customers about how she dont got the time to come up and help or say something to the customers so unprofessional. And I've had multiple incidents where I have only gotten bread and a slice of cheese in my supposedly double cheeseburger and another time they forgot the meat they remade it and still was missing a patty and then on top of that they took it back added the 2nd patty and the bread was cold and hard and the patty cold and dry like its ridiculous how many other reviews have mention that they have received only bread and cheese whoever is making those sandwiches needs to get fired And Ive worked in stressful situations in the kitchen but they work like they have all the time in the world for just 1 double quarter pounder no meal it took them more than 20 mins to get to me and it was already cold by the time I got it. if it was that bad I'll rather walk in there and make my own damn food and help them out and show them how to actually SMH

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: