McDonald's

3.8
546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
10720 Woodland Beaver Rd, Charlotte, NC
28215, United States

Hours

Reviews

3.8
546 reviews
5 stars
279
4 stars
83
3 stars
48
2 stars
47
1 star
89

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising staff for being polite and efficient, while others reported rudeness and poor attitudes.

Speed of Service

While some customers noted quick service, others experienced long wait times, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly cooked food.

Cleanliness

The cleanliness of the restaurant received positive remarks, although some customers noted dirty tables and unsanitary conditions.
  • HM
    Handy MAM
    1 day ago
    1.0
    The amount of time spent just waiting for the food watching the workers move is painful they legit are dragging their feet and just look so unhappy to even assist you first and last time at this location
  • JW
    Josey Wales
    Jan 1, 2026
    1.0
    Adrian Smith you must not care about your company too much can't you see that people are fed up with the lousy service the long line at 10:30 When people's wanting breakfast and they back them up and then tell them there's only serving lunch
  • JT
    Justin Tromboneman
    Jan 1, 2026
    1.0
    How the hell are they allowed to serve this crap in America.
  • JB
    Jamison Bridges
    Dec 22, 2025
    1.0
    We went through the drive thru and the person speaked no English and she messed our whole order up
  • SB
    Shikina Bragg
    Dec 21, 2025
    1.0
    Person taking my order at first window of drive thru today 12/21 at 2:30pm was Rude as hell! Super Rude!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through McDelivery, accessible via their delivery website or app.