McDonald's

3.5
2035 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Meridian Center, Charlotte, NC
28212, United States

Hours

Reviews

3.5
2,035 reviews
5 stars
795
4 stars
414
3 stars
294
2 stars
167
1 star
365

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Cleanliness

Some reviews highlight cleanliness, while others mention greasy floors and unsanitary conditions.

Operational Issues

Customers frequently reported problems with the 24-hour service claim, including system downtime and long wait times.

Food Quality

Food quality is inconsistent, with some praising freshness while others reported issues like cold food and food poisoning.
  • AF
    Abel Fontánez
    Dec 29, 2025
    1.0
    Worst customer service I have ever received
  • MW
    MarQuis Washington
    Dec 28, 2025
    5.0
    It always good to know your heritage.
  • AT
    Anthony Thomas
    Dec 27, 2025
    5.0
    I wouldn't dine in when the high-school east mech let's out .. the high-school students are loud messy ..and more than half don't buy anything ..they just overcrowd the dine in lobby.. avoid after school times if you can the service and food is good but they need to do something about those students .. it's best to get in and get out cuz those kids be like 15 deep like 2 sets
  • FA
    Finley Ashford
    Dec 23, 2025
    2.0
    Bro....if you dont have everything in stock to make an item on the menu....dont offer it. My McRib came on a regular hamburger bun and the didn't even tell me. I ordered through the app and picked up in drive-thru. Also asked for no onions, and there were onions (which normally i just deal with and pick off when it happens but Im a little irritated) and extra pickles and there were 2. I put in feedback on the website, so we will see how this goes. Side note- the staff is always pleasant when I go to this store.
  • TN
    Tanisha Nealy
    Dec 7, 2025
    1.0
    I made an order on the app for the Big Mac Grinch meal they did not have the items for the meal so they would not serve me my order. I did not ask for a refund they could have given me a regular Big Mac meal which is what I asked for and I would have been ok with them not refunding me $2 . The girl at the window was loud , rude and her logic made absolutely no sense . Because you don’t have a box and a socks I can’t have my food! I had to figure out how to cancel and make a new order at a different location who had no problem giving me a Big Mac meal without the grinch items. This location always has something going on . Oooo and how I have to wait 1-7 days to get my money back! Great

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 720 Meridian Center in Charlotte?

McDonald's at 720 Meridian Center in Charlotte is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.