McDonald's

3.5
2016 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 Meridian Center, Charlotte, NC
28212, United States

Hours

Reviews

3.5
2,016 reviews
5 stars
787
4 stars
412
3 stars
294
2 stars
164
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report rude staff and long wait times.

Order Accuracy

There are frequent complaints about incorrect orders and issues with order modifications, leading to customer dissatisfaction.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and with food preparation.

Management Issues

Several reviews highlight poor management and staffing problems, especially during late-night hours, affecting overall service.

Food Quality

While some customers enjoyed fresh and tasty food, others reported issues such as food poisoning and poorly prepared items.
  • JH
    James Hughes
    2 days ago
    5.0
    Great experience. Very clean,super friendly even helped me carry it to the truck. Great McDonald's
  • DD
    Danyetta Davis
    6 days ago
    4.0
    One time I went and the kids from the high school and neighborhood was in there and they were just loud made it a little uncomfortable to eat in I took my food to go
  • JJ
    Joshua
    Oct 29, 2025
    1.0
    Picked up an Uber Each order waited forever at the front counter or no one greeting me. Multiple orders were passed out. No one handed me my order that was sitting to the side. Another person finally walked up and gave me the order.
  • MM
    marvinthompson2
    Oct 28, 2025
    1.0
    Went through the drive through and ordered a medium meal the lady charged me for a large and would not refund me because there was "no one there to do it" so apparently its okay to charge people for what they didnt order
  • CN
    Carolina N
    Oct 24, 2025
    5.0
    This is my favorite stop for breakfast. Always Fast and good service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 720 Meridian Center in Charlotte?

McDonald's at 720 Meridian Center in Charlotte is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates 24/7.