Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Cleanliness
Some reviews highlight cleanliness, while others mention greasy floors and unsanitary conditions.
Operational Issues
Customers frequently reported problems with the 24-hour service claim, including system downtime and long wait times.
Food Quality
Food quality is inconsistent, with some praising freshness while others reported issues like cold food and food poisoning.
AF
Abel Fontánez
Dec 29, 2025
1.0
Worst customer service I have ever received
MW
MarQuis Washington
Dec 28, 2025
5.0
It always good to know your heritage.
AT
Anthony Thomas
Dec 27, 2025
5.0
I wouldn't dine in when the high-school east mech let's out .. the high-school students are loud messy ..and more than half don't buy anything ..they just overcrowd the dine in lobby.. avoid after school times if you can the service and food is good but they need to do something about those students .. it's best to get in and get out cuz those kids be like 15 deep like 2 sets
FA
Finley Ashford
Dec 23, 2025
2.0
Bro....if you dont have everything in stock to make an item on the menu....dont offer it. My McRib came on a regular hamburger bun and the didn't even tell me. I ordered through the app and picked up in drive-thru. Also asked for no onions, and there were onions (which normally i just deal with and pick off when it happens but Im a little irritated) and extra pickles and there were 2. I put in feedback on the website, so we will see how this goes. Side note- the staff is always pleasant when I go to this store.
TN
Tanisha Nealy
Dec 7, 2025
1.0
I made an order on the app for the Big Mac Grinch meal they did not have the items for the meal so they would not serve me my order. I did not ask for a refund they could have given me a regular Big Mac meal which is what I asked for and I would have been ok with them not refunding me $2 . The girl at the window was loud , rude and her logic made absolutely no sense . Because you don’t have a box and a socks I can’t have my food! I had to figure out how to cancel and make a new order at a different location who had no problem giving me a Big Mac meal without the grinch items. This location always has something going on . Oooo and how I have to wait 1-7 days to get my money back! Great
What are the operating hours of McDonald's at 720 Meridian Center in Charlotte?
McDonald's at 720 Meridian Center in Charlotte is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through that operates 24/7.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at 720 Meridian Center?
You can order online via the McDonald's ordering website or through their app available on iOS and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu can be found online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's?
Yes, WiFi service is available at this McDonald's.
Which nearby places might be of interest when visiting McDonald's at 720 Meridian Center?
Nearby places include Vista Family Dentistry, Starbucks, and Pizza Hut, providing options for dental care, coffee, and alternative dining.
Are there other fast food options near this McDonald's location?
Yes, Five Guys and Chipotle Mexican Grill are nearby fast food restaurants you might consider.
What other services or stores are close to McDonald's at 720 Meridian Center?
Nearby are services like SolarShine Express Car Wash, Verizon mobile phone store, and Pet Supermarket, useful for various shopping and maintenance needs.