McDonald's

3.2
1773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5800 E Wt Harris Blvd, Charlotte, NC
28215, United States

Hours

Reviews

3.2
1,773 reviews
5 stars
588
4 stars
291
3 stars
275
2 stars
152
1 star
467

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and efficient, others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Food Quality

The quality of food received mixed reviews, with some customers enjoying fresh and hot meals, while others reported issues such as undercooked food and health concerns.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru, with some reporting waits of over 30 minutes.

Management Response

Some customers noted positive experiences with management addressing issues, while others felt management was unresponsive or ineffective.
  • MM
    Mary
    4 days ago
    5.0
    Morning staff is always friendly and quick!
  • CB
    Cory Bennett
    5 days ago
    1.0
    Not being spoken to at the window just handed stuff, am I bothering yall?
  • CM
    Coco Mellow
    Nov 2, 2025
    5.0
    I don’t know who’s making the biscuits this morning 11/02/2025 but “them my momma biscuit’s!!!!” Biscuit maker 🤏🏾🤏🏾🤏🏾🤏🏾
  • MR
    Monica Roberts
    Oct 28, 2025
    5.0
    McDonald's near afton plaza is the go to for quick and easy to order fast food. My fries were fresh. The line was short. Lastly the customer service was on point. I am proud of this McDonald's. Keep up the good work.
  • TM
    Todd McClendis
    Oct 5, 2025
    1.0
    This has to be one of the worst McDonald's I've ever been to and their customer service is absolutely horrible. Why are two Sundays fudge and caramel almost $8? The price is keep going up and the quality keeps going down so for that I will never come to this particular McDonalds again

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5800 E Wt Harris Blvd, Charlotte?

McDonald's at 5800 E Wt Harris Blvd is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's offers 24/7 drive-through service every day.