Brand Certified
McDonald's
3.2(1793 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5800 E Wt Harris Blvd, Charlotte, NC
28215, United States
Certified by McDonald's • Mar 01, 2026
(704) 567-9433
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,793 reviews
5 stars
594
4 stars
296
3 stars
278
2 stars
153
1 star
472
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Multiple complaints about dirty conditions inside the restaurant and in the bathrooms.
Order Accuracy
Frequent issues with incorrect orders and missing items reported by customers.
Wait Times
Long wait times noted, especially in drive-thru, with some customers experiencing delays of over 45 minutes.
Food Quality
Inconsistent food quality, with some customers enjoying fresh meals while others reported issues like cold food or contamination.
- PCProphetess CarolinasFeb 4, 20265.0Excellent customer service 👏 JC
- VVVincentJan 13, 20265.0Cố gắng làm nhanh hơn
- VIVincent Lopez IIIDec 21, 20251.0Bathrooms always nasty!
- MSMr SmooveDec 14, 20252.0The dark skin heavy set night shift woman is RUDE. No customer service experience presented whatsoever. Snarky remarks and gossipping with coworkers. Unprofessional but to be expected.
- AMAlexander MorganDec 8, 20251.0- Dirty parking lot - Dirty inside - Food left outside (Unclean) - Lazy/rude staff - Store not open on time - Horrible attitude from staff - Long wait time - No customer service!!! DO NOT EAT HERE!!
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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