Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
957 reviews
5 stars
295
4 stars
139
3 stars
133
2 stars
77
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, with several instances of employees ignoring or mishandling orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and play area for kids, others noted unpleasant smells and a lack of attention to maintaining a welcoming environment.
Speed of Service
Several reviews mentioned long wait times for orders, with some customers expressing frustration over delays in both drive-thru and in-store service.
- MMMomma_bear123Jan 3, 20261.0my daughter and her friend were playing in the indoor play ground, and one of the worker came in and started yelling at them to get out because they were too big, mind you they were 12. And the worker looked like a 50 year old. She started body shaming my daughter and her friend too, saying stuff like "kids bodies develop differently, for example them, they are too big." She was also about to clock out!! and what gets me so mad is that she couldn't even be nice. Also my daughter and her friend were the only kids in the playing area. Get a life old lady!
- JYJaxson yJan 3, 20262.0I was driving through the drive thru and I ordered my food.But when it came out I got something totally different. I went inside and told them I ordered something else but then they just gave me one of those annoying looks and said be right back. It took him 10 min actually. Super annoying do NOT recommend
- PCPaige C.Jan 2, 20265.0This location has superb customer service! The staff are always kind and appear to love their jobs. The food is always hot and the wait time is minimal. Thanks for always going above and beyond.
- PAPeter ApostleJan 1, 20261.0I asked the lady working the window if all of our sauces were in the bag and she said yes and there were 2 sauce packets after ordering 5+. I just didn’t like how she lied to us along with the sauces make the meal for me. Please fix this thank you!
- RTRichard TuckerDec 28, 20251.0I came in here with manners and manager goes Wuchu want after the older employee with glasses hands me one single packet of pepper that was empty, it’s makes alot of sense why these people work at McDonalds and I won’t be coming back here again unless I have to.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9710 Rea Road, Charlotte?
McDonald's at 9710 Rea Road in Charlotte is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service and is open 24/7 for drive-through orders.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food can I expect at this McDonald's?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream desserts.
Is there a nearby pharmacy close to McDonald's at 9710 Rea Road?
Yes, MinuteClinic at CVS is nearby, offering pharmacy and walk-in clinic services, convenient if you want to pick up prescriptions or visit the clinic before or after grabbing food.
Where can I find some beauty and shopping services near McDonald's?
CVS Beauty is located nearby, providing beauty and spa shopping options which could be a nice stop after your meal.
Are there other dining options near this McDonald's location?
Yes, Chili's Grill & Bar, an American restaurant and bar, is close by, offering a different dining experience if you're exploring the area.