Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
945 reviews
5 stars
289
4 stars
139
3 stars
133
2 stars
75
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over having to return to resolve issues.
Play Area
The play area for kids received positive feedback, with many families appreciating the space for children to play.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others enjoyed their meals.
Cleanliness
Some customers noted cleanliness issues within the restaurant, impacting their overall experience.
- PSPapa SigmaNov 15, 20251.0The service is BAD. Waited 8 minutes for them to take my order. Made eye contact with a lot of workers but they didn't take my order. Ended up being hungry and mad. As you can see in this photo, I didn't get to eat.
- MSMaksym ShylovNov 15, 20251.0Waiting 30 minutes for a FAST FOOD isn’t cool
- USuncel_sem (Volodymyr Sempokryl)Nov 14, 20251.0Everything in rush bad food bad management long waiting time
- JGjose gonzalezNov 11, 20251.0they took about 35 minutes for my food today and they just say they had a lot of orders
- MCM COct 12, 20251.0Horrible experience! We had missing items in our order, and when we went to the counter to let the staff know, they were very rude and dismissive. One employee even tossed a sauce onto the counter instead of handing it to me. I felt disrespected as a customer—the staff made it seem like we were at fault for asking about the food they forgot to include. Very disappointing experience.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9710 Rea Road, Charlotte?
McDonald's at 9710 Rea Road in Charlotte is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service and is open 24/7 for drive-through orders.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What types of food can I expect at this McDonald's?
This McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream desserts.
Is there a nearby pharmacy close to McDonald's at 9710 Rea Road?
Yes, MinuteClinic at CVS is nearby, offering pharmacy and walk-in clinic services, convenient if you want to pick up prescriptions or visit the clinic before or after grabbing food.
Where can I find some beauty and shopping services near McDonald's?
CVS Beauty is located nearby, providing beauty and spa shopping options which could be a nice stop after your meal.
Are there other dining options near this McDonald's location?
Yes, Chili's Grill & Bar, an American restaurant and bar, is close by, offering a different dining experience if you're exploring the area.