McDonald's

3.5
1673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9725 Callabridge Ct, Charlotte, NC
28216, United States

Hours

Reviews

3.5
1,673 reviews
5 stars
605
4 stars
342
3 stars
273
2 stars
118
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 40 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

There were numerous complaints about cold, stale, or poorly prepared food, with some customers describing their meals as inedible.

Customer Service

While some staff were praised for their friendliness, many reviews noted rude or unprofessional behavior from employees, particularly during busy times.

Cleanliness

Several customers expressed concerns about cleanliness, including unsanitary food handling practices and dirty restrooms.
  • AL
    Alec Lloyd
    4 days ago
    1.0
    I sat in the drive thru for 10 minutes waiting to just order but nobody even acknowledged i even existed go to the first drive thru to pay otherwise you wont get any service i just wanted nuggets
  • HP
    Harlem Price
    Nov 15, 2025
    1.0
    All they do is pull you over when ordering food and it takes forever to even get it like 5-10 min just to get the wrong order,I ask for only ketchup on my burger and that’s it but they counting you to put cheese on it just terrible
  • WJ
    William Johnson
    Nov 11, 2025
    2.0
    Don’t waste your time with ordering through their app. It will take 10-15 minutes AFTER you arrive for your food to be ready. Every single time.
  • CW
    Christopher Wright
    Oct 21, 2025
    1.0
    Placed an order for curbside pick-up, waited 15 minutes with no word before then waiting 20 minutes in the drive thru line to get my food and it was cold by that time. Would recommend avoiding this McDonald’s for mobile app ordering and at night
  • NO
    Nicholas Oduh
    Oct 18, 2025
    1.0
    No one here wash their hands nor wear gloves enjoy their special sauces called covid and all types of other germs coming from raw interactions I've seen funeral services quicker than the service here

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours at this location?

McDonald's offers delivery 24 hours a day, 7 days a week at this location.

Is the drive-thru open all day at McDonald's on Callabridge Ct?

Yes, the drive-thru is open 24/7 every day of the week.