McDonald's

3.4
1096 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9505 South Boulevard, Charlotte, NC
28273, United States

Hours

Reviews

3.4
1,096 reviews
5 stars
391
4 stars
204
3 stars
178
2 stars
91
1 star
232

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and hot meals while others received cold or improperly cooked items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of professionalism.

Cleanliness

Several customers expressed concerns about cleanliness, particularly in dining areas and restrooms, indicating a need for better maintenance.

Order Accuracy

Multiple reviews mentioned issues with incorrect orders and missing items, suggesting a need for improved order management.
  • DR
    Donavan Raymond
    2 days ago
    3.0
    Pretty unprofessional, loud.
  • OB
    Olivia Barton-lynch
    Oct 13, 2025
    5.0
    Great sandwiches!
  • BG
    Bryan S. Garcia
    Sep 14, 2025
    5.0
    Calidad para ir en familia
  • DH
    Dennis Hatfield
    Sep 12, 2025
    3.0
    This place has the worst drive through in the city they never give you your food at the window I always tell you to pull around then you have to sit there in your car for like 10 minutes Worst drive thru
  • PM
    Psalm 112:7 News/Info/Tech Ministry
    Sep 5, 2025
    2.0
    They don't do table service, till someone ignored their repeated calls to come get their order- then table service was done. No receipt when I ordered via the machine- Thought food was great, noticed the pink and shrugged, UNTIL an hour or 2 later when BOTH of us had diarrhea (stomach rumbles and then IMMEDIATELY one must go!) I recommend ordering Well Done EVERYTIME!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 9505 South Boulevard, Charlotte?

McDonald's at 9505 South Boulevard, Charlotte is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 6:00 AM to 11:00 PM, including same-day and no-contact delivery options.