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McDonald's

3.4
(1079 reviews)

Business Details

9505 South Boulevard, Charlotte, NC
28273, United States
(704) 554-9144
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9505 South Boulevard, Charlotte, NC
28273, United States

Hours

Reviews

3.4
1,079 reviews
5 stars
377
4 stars
204
3 stars
177
2 stars
88
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times leading to frustration.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Concerns were raised about cleanliness, particularly in dining areas and restrooms, with several customers noting unsanitary conditions.

Location Issues

The location faced criticism for its environment, including reports of homeless individuals nearby and a general feeling of discomfort.
  • P
    Ønly Twø Piløts
    Feb 15, 2026
    1.0
    I went here recently during the night. The workers were two woman who were really rude and loud. They kept yelling at me, and giving their friend who worked their free food while they accused me of stealing a coffee. They were yelling constantly about how much they hated their job and left every 5 seconds to go smoke. And I get it’s not a great work establishment (I myself used to work at a separate mc Donald’s) but this is by far the worst customer experience I’ve ever had at a restaurant. I’d give it 0 stars if I could. This is not a family friendly establishment or a place you’d feel comfortable in.
  • MR
    Miguel Rosado
    Feb 15, 2026
    5.0
    Shannon went above and beyond with my daughter and my experience. Really customer focused and friendly. Thank you.
  • DM
    Dio Mt
    Feb 8, 2026
    4.0
    Dirty and bad customer service
  • GM
    Gerardo Mora
    Jan 20, 2026
    4.0
    I like, but i don’t understand why always there are homeless people on McDonalds!.
  • NF
    Nate fisher
    Dec 27, 2025
    1.0
    Terrible experience. The food tasted old, the fries were greasy and clearly cooked in burnt, unchanged oil, and the customer service was rude and uninterested. Easily one of the worst McDonald’s visits I’ve had. Wouldn’t recommend this location at all.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 9505 South Boulevard, Charlotte?

McDonald's at 9505 South Boulevard, Charlotte is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services every day from 6:00 AM to 11:00 PM, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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