Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,932 reviews
5 stars
694
4 stars
397
3 stars
343
2 stars
143
1 star
355
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistent Hours
Many reviews highlighted that the restaurant frequently closes earlier than advertised and has inconsistent operating hours.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or improperly prepared items, including undercooked burgers and missing components.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good when the right employees are on duty.
Cleanliness Concerns
Several reviews noted that the restaurant, including tables and restrooms, was not consistently clean.
- DYDylan Young2 days ago1.0I ordered a double quarter pounder for my wife and it’s raw. This burger was not properly cooked all the way through. This is a safety hazard and could have seriously impacted someone’s health. The fries were also cold and it does not look like they put the correct hamburger patties for the Big Mac I ordered and the bun was cold.
- SFSteve Foster3 days ago1.0A dump no matter how you spin it. The food is disgusting. A good burger doesn't taste this bad.
- GCgabe coleman6 days ago1.0yall always forget my nuggets. just happened again so i have to let yall know with this review. please do better i dont like my money being played with.
- CMChristine MatthewsNov 4, 20255.0My granddaughter favorite place an the service is always pleasant
- WBWalter BoalsOct 28, 20251.0I don't understand how your card machine is down every other night, with a message "we're only accepting cash, is that ok".
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 9320 Steele Creek Road, Charlotte, NC?
The McDonald's at this location is open daily from 5:00 AM to 4:00 AM the next day.
Is McDonald's at Steele Creek Road open for delivery 24 hours?
Yes, delivery service is available 24/7 every day of the week.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's offers drive-through service daily from 5:00 AM to 4:00 AM.
What payment methods are accepted at McDonald's on Steele Creek Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What kind of services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food through their mobile app?
Yes, you can order via the McDonald's app available for iOS and Android devices.
What pickup and delivery options are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Are there other fast food restaurants near McDonald's on Steele Creek Road?
Yes, nearby fast food options include Zaxby's, Arby's, Bojangles', Smithfield's Chicken 'N Bar-B-Q, Tropical Smoothie Cafe, and Wendy's.
What nearby gas stations can I visit when going to McDonald's at Steele Creek Road?
Nearby gas stations include BP, Sam's Mart, bp America, Mobil, and Exxon & Mobil Stations, convenient for fueling before or after your meal.
Are there any nearby places where I can get a car wash when visiting McDonald's at Steele Creek Road?
Yes, Sam's Xpress Car Wash and Sam's Xpress® Car Wash (Charlotte, NC - Berewick) are nearby for auto detailing and car wash services.