Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,314 reviews
5 stars
639
4 stars
424
3 stars
354
2 stars
178
1 star
719
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers experiencing long wait times and incorrect orders.
Cleanliness
Customers reported unsanitary conditions, including dirty restrooms and overflowing trash, contributing to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
While some customers praised the freshness of certain items, many others complained about cold or improperly prepared food.
- JHJust being honestDec 25, 20251.0Placed an online order yesterday and at the window the person said “tough we’re closed complain on the app” so here I am :)
- TDT DDec 24, 20251.0DO NOT ORDER MCDELIVERY FROM THIS LOCATION THEY ARE ALWAYS LEAVING STUFF OUT OF THE BAG AND WHEN YOU CALL TO TALK TO SOMEONE THEY ARE RUDE, CUT YOU OFF AND HANG UP THE PHONE ON YOU
- TBTye BeachDec 12, 20251.0This place has the slowest people working I've ever seen. I don't think any of them can tie their own shoes.
- JJJohnathanDec 6, 20251.0they will always forget your sauce and other things you paid for and when you ask for them they look at you like you slapped them in the face with a frozen fish filet, how TH am i supposed to eat 20 nuggets with no sauce and then wait 30 minutes in the drive through again because their timing is abysmal
- ALAni LopezNov 3, 20255.0Tyki was amazing. He was extremely helpful, kind, and delivered fast, quality service. If he isn’t a manager for the overnight shift, he should be. I received better service from him than any other employee at any McDonald’s.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 8900 J M Keynes Dr, Charlotte?
McDonald's offers delivery daily from 5:00 AM to 2:00 AM.
When can I dine in at this McDonald's location?
Dine-in is available every day from 6:00 AM to 11:00 PM at the Charlotte location.
What are the drive-thru hours for this McDonald's?
The drive-thru is open daily from 5:00 AM to 2:00 AM.
What ordering options does McDonald's offer?
Customers can order through the McDonald's App or online via the provided delivery URL.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby restaurants I can visit along with McDonald's at 8900 J M Keynes Dr?
Yes, nearby restaurants include Noodles & Company, Mezeh Mediterranean Grill, Tijuana Flats, and Zapata's Mexican Restaurant, offering a variety of cuisines to explore.
What nearby stores or entertainment spots are close to McDonald's?
Nearby you can visit Shoppes At University Place - GameStop for video games and entertainment, and Velocity Sneaker Boutique for shopping.
Can I find banking services near this McDonald's?
Yes, First National Bank and Wells Fargo are close by for your banking needs.
How can visiting nearby businesses enhance my trip to McDonald's at University Place?
You can combine your visit by grabbing a meal at McDonald's and then exploring nearby shops like Metro by T-Mobile for mobile needs or relaxing with a haircut at Ultimate Barber Lounge.