Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,646 reviews
5 stars
530
4 stars
291
3 stars
284
2 stars
144
1 star
397
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unresolved complaints.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some expressing concerns about food safety.
Cleanliness
While some praised the cleanliness of the restaurant, others reported unsanitary conditions, including issues in the bathrooms.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Speed of Service
Customers experienced long wait times in both the drive-thru and dining areas, with some noting quick service during peak hours.
- JMJada M6 days ago1.0Disgusting fries taste like they’ve been sitting out for hours and received an open honey mustard
- MPmehul PatelNov 7, 20255.0Oh some
- AZAndrew ZioloOct 19, 20251.0Drive down 51 to Carmel commons
- JLJoy LimOct 6, 20251.0Edit - no one has reached out to me, even after submitting this feedback through the Contact Us form. Also, seems the review below mine and I had similar issues with the drive thru person. I still cannot get in touch with the store. They’ve cut off their phones. The drive thru lady argued with me, refused to serve me my order, and then cussed at us/refused to serve us. They’ve also disconnected their phone so I cannot get in touch with a manger.
- EBElizabeth BarfieldOct 2, 20255.0Best McDonald’s we have ever been in, the store was very clean, the food was good and hot, it was very busy at the lunch hour but the wait was almost none at all, the staff were extremely friendly!! Very pleased and we will be back!!!
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours?
McDonald's delivery hours are from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.
When is the drive-through open at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact number for this McDonald's?
The address is 8824 Pineville Matthews Rd, Charlotte, NC 28226, USA, and the main phone number is +1 704-542-2546.
Does this McDonald's have a mobile app for ordering?
Yes, you can order via the McDonald's App available on iOS and Android. Links are provided to the Apple App Store and Google Play Store.
Are there nearby restaurants where customers might dine before or after visiting McDonald's?
Yes, nearby options include Krispy Kreme for bakery items, Donatos Pizza, Tijuana Flats, Jimmy John's sandwich shop, KFC, Monterey Mexican Restaurant, Pizza Hut, Frida's Mexican Cantina, and Bojangles'.
What nearby services can help with printing or shipping needs when visiting McDonald's?
FedEx Office Print & Ship Center is nearby, providing printing and shipping services convenient for customers visiting McDonald's.
Are there nearby recreational or specialty stores customers can check out near McDonald's?
Yes, nearby options include Paintball Central for active life and sports, Classic Home Billiards and Gamerooms for gaming and leisure, and Sweet Pea's Specialty Shop café.
Is there nearby automotive care available close to McDonald's?
Yes, nearby automotive services include Tee Time Auto Spa for car wash and auto detailing, Arco Auto Detailing, and Firestone Complete Auto Care.