Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
2,655 reviews
5 stars
700
4 stars
464
3 stars
440
2 stars
247
1 star
804
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of communication.
Order Accuracy
Numerous reviews mentioned incorrect orders, missing items, and issues with food preparation, indicating a consistent problem with order accuracy.
Wait Times
Long wait times in both the drive-thru and inside the restaurant were a common complaint, with many customers expressing frustration over delays.
Food Quality
While some customers enjoyed their food, many reported receiving cold or poorly prepared items, contributing to dissatisfaction.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of training, which negatively impacted the overall customer experience.
- JIJ. Irvin2 days ago1.0This has to be one of the worst McDonald's in Charlotte. Even though they have automatic order taking they still get the orders wrong and take too long to get the orders to you. I've been to this McDonald's quite a few times and never had my order brought out to me correct or in a timely manner. This is the McDonald's in University City area I don't recommend this McDonald's go somewhere else don't go to this one.
- KBKharma balenciagá2 days ago1.0Let me start by saying i am not one to play with my food or people food . Working in the culinary Industry this is a big no the chicken is still raw and this is why we have thermometers for this reason there no reason I had to wait over 40 minutes to get my food and it is still raw this is unprofessional and ridiculous not only did I bite into this and consumed it I wouldn’t had known unless I put my flash on because it tasted wrong. Do not eat here and check reviews before you do
- DHDashawn HolmesNov 10, 20251.0Worst McDonalds ever. Person taking order has headphones in couldn't get the order right. Kept asking me to repeat myself. Get to the window everything is incorrect. Manager refused to give me what I ordered instead told me I would have to park in come in. They were out of napkins and utensils. Spent about 25 minutes in drive through. Poorly run franchise
- FHFoodie Queen Best and Worst food I've ever had.Nov 7, 20251.0They must have a time limit for the drive thru because I couldn't even complete my order without being rushed. Order a fish sandwich had to wait fifteen minutes for it only for it not to be done!!! This location is Horrible!!! Not to mention the fact that the fish Sandw looks like it should be in a kids meal !!!!
- KKKaliNov 3, 20251.0As a Doordasher the over night crew honestly is the worst. 1. they’re rude and don’t care 2. When they hand out a DoorDash order they say the name of the order instead of asking for the name anyone can just say yes to the food. My order was taken and I had to cancel, wasted my time and Money. 3. When doordashing the app Clearly says use the drive thru to pick up the order so don’t get an attitude with me when I do just that?
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 8121 University City Blvd in Charlotte, NC?
McDonald's is open daily from 4:00 AM to 3:30 AM the next day for dine-in and drive-thru services, offering nearly 24/7 availability.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24 hours a day through their website or apps, with services including same-day and no-contact delivery.
Can I use mobile apps to order from this McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's have a drive-thru and what are its hours?
McDonald's has a drive-thru open every day from 4:00 AM to 3:30 AM the next day for convenient service.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options near this McDonald's at University City Blvd?
Yes, nearby fast food restaurants include KLK GRILL and Chick-fil-A, providing additional dining choices.
What other dining options can I find near McDonald's on University City Blvd in Charlotte?
Nearby dining options include Ishi Japanese Restaurant, R J Gators, NC Tavern seafood bar, and Pupusa 503 Latin American delicatessen.
What shopping venues are close to this McDonald's location?
Nearby shopping includes Carpet & Rug Superstore, Value City Furniture, Home Depot, Hobby Lobby, Dollar Tree, and Gabe's.
Are there recreational or entertainment places near the McDonald's on University City Blvd?
Yes, DefyGravity Charlotte, DEFY Charlotte gym and amusement park, and Big Air Charlotte trampoline park are nearby options for fun and activities.