Brand Certified
McDonald's
3.0(2528 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8121 University City Blvd, Charlotte, NC
28213, United States
Certified by McDonald's • Mar 01, 2026
(704) 596-0400
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,528 reviews
5 stars
647
4 stars
441
3 stars
410
2 stars
241
1 star
789
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served at the wrong temperature.
Customer Service
Feedback indicated a mix of positive and negative experiences with staff, with some customers noting rudeness and lack of professionalism.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of communication with customers.
- LCLisa Cobb4 days ago2.0Loud music, took a long time to get my food and employees didn't seem to know what their job was.
- JPJennifer PerryFeb 22, 20261.0Watch if you order DoorDash from this McDonald's. We ordered and only got half our order, so we got our refund and then we reordered the stuff we didn't get. So it came back with half of that order missing. So you know it's from the store not the DoorDash driver because it was two different DoorDash drivers with the bags sealed when we got them. So either the people that work there are stupid or they are doing it on purpose because we ordered after 8:00 p.m. when the store was not busy.
- OUOrhan UralFeb 17, 20261.0On the website it literally says people can dine in until 11 but we went up there and they don’t let us in. Later we were gonna do drive thru and there was a massive line. Like i wouldn’t even bother if they didn’t say it on the app that dine in was until 11 and it was 10:05 when we went there not even close to 11.
- JGJavier GalisteoFeb 9, 20265.0Just got McDonald's 1:10 am best stuff EVER BEST $23 IVE EVERR SPENT!
- HTHamish TempleFeb 3, 20261.0Unbelievably slow in french fries always come out cold. Not worth a 15-minute wait
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website