McDonald's

3.4
1652 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8038 S Tryon St, Charlotte, NC
28273, United States

Hours

Reviews

3.4
1,652 reviews
5 stars
592
4 stars
340
3 stars
243
2 stars
113
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, particularly managers, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times for both drive-thru and in-store orders, often exceeding 20 minutes.

Food Quality

Several customers noted that food was served cold or improperly cooked, with some even finding hair in their meals.

Cleanliness

The location received criticism for unsanitary conditions, including dirty dining areas and kitchens.
  • SH
    Sukkyt Harter
    4 days ago
    1.0
    Normally really enjoy this McDonald's for breakfast, unfortunately 4 or 5 days a week some weeks, but they have a habit of cancelling my order (a whole 2 biscuits) if I order after 10:20. I get breakfast is over soon, but it's not over until 10:30, and I already think it shouldn't end until 11 anyways, as 11-2 seems pretty nationally recognized as the lunch hour. I work 10 hour shifts at Amazon and really appreciate that 1200 calorie start to the day. It's really annoying to be running late enough to crutch on fast food, even more annoying to waste time going to pick up a cancelled order. Please stop this this is one of the only McDonald's locations I like.
  • MG
    make up giniva
    6 days ago
    5.0
    I was honestly blown away by this McDonald's location! I’ve never seen a team so united, a place so clean, and staff so genuinely kind. Everything was organized and spotless, thanks especially to Ms. Ibeth, who clearly takes pride in keeping everything in order. The energy among the workers was so positive—it made the whole visit feel special. Huge shoutout to the entire team! I’ll definitely be coming back.
  • GL
    Guin Logistics
    Nov 9, 2025
    1.0
    Antonio the hispanic guy with adult braces and face piercings is EXTREMELY unprofessional. He claimed to be the manager on duty and when I told him we were given a empty box of four piece nuggets he said that was not true, i said to look at the cameras he said no then his coworker another Hispanic boy said “What The Hell” and kept coming up playing at the window and they refused to resolve the issue. Corporate was contacted but this level of unprofessionalism in America is unacceptable and both of them should be fired no questions asked. All leadership has to do is pull up the cameras and I will be escalating this to the very top because it’s necessary to stop mess like this from happening to anyone else. McDonalds as a whole should be ashamed.
  • TG
    T Guin
    Nov 8, 2025
    1.0
    VERY UNPROFESSIONAL SERVICE! HISPANIC BOY CURSED AT THE WINDOW AND ORDER WRONG! THIS ESTABLISHMENT IS HORRIBLE AND NEEDS TO BE SHUT DOWN! JULIANA OR LILIANA IS RUDE AND DEFENDS THE BAD BEHAVIOR!
  • AM
    Andrew Munson
    Nov 8, 2025
    1.0
    Antonio the hispanic manager with braces is unprofessional and took up for the coward employee who cursed snd refused to give his name at the drive thru window at 9:24pm on 11/08/2025. I will be contacting corporate and want a manager to speak with and pull the camera for 7:15 pm packing empty boxes and they should be fired!

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 8038 S Tryon St, Charlotte?

McDonald's offers delivery daily from 5:00 AM to 12:30 AM.

What payment options does McDonald's at 8038 S Tryon St accept?

They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.