Brand Certified
McDonald's
3.4(1542 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8038 S Tryon St, Charlotte, NC
28273, United States
Certified by McDonald's • Mar 01, 2026
(704) 588-4478
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,542 reviews
5 stars
540
4 stars
311
3 stars
229
2 stars
109
1 star
353
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty bathrooms and a filthy restaurant environment.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers frequently complained about slow service, with long wait times for food and order processing.
Management Issues
Several reviews pointed out problems with management, including lack of training and poor handling of customer complaints.
- JTJayy TyJan 26, 20261.0horrible customer service. cuss and talk disrespectfully to customers.
- LSLiam SmithJan 26, 20265.0Generic McDonald's
- MMMs.PrissPinkJan 10, 20263.0They have the smelly and dirtiest bathrooms in Charlotte. It's disgusting.
- NLNia LlanosDec 30, 20251.0Poor customer service and Lisa the manager there has no management training at all. They need to re evaluate their employees and train them on customer service skills survey on how customer comes first as it holds a big role in hospitality industry. Lisa should be fired for her lack of professionalism as a manager Poor customer service
- BHBrian HughesDec 23, 20251.0Filthy Restaurant, the entire restaurant and entire floor was sticky. Worse were both restrooms. Should not be permitted to serve food at this location.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website