Brand Certified
McDonald's
3.2(836 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7721 Pineville Matthews Rd, Charlotte, NC
28226, United States
Certified by McDonald's • Mar 01, 2026
(704) 544-5711
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
836 reviews
5 stars
298
4 stars
125
3 stars
117
2 stars
69
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful responses to issues.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to detail in fulfilling requests.
Food Quality
Mixed reviews on food quality, with some praising fresh food while others reported cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness, particularly in the dining area and bathrooms.
Speed of Service
Inconsistent experiences with service speed, with some praising quick drive-thru service while others noted long waits.
- JMJeremy Mullis1 day ago1.0The WiFi service here is terrible. Also no electrical outlets for customer use, of which seems cheap.
- BDBrianna DickersonFeb 22, 20261.0Had a mobile order that was paid for went by the store for the guy that told me that he was no longer taking any orders and the store was closed. That’s funny because you already took my money from the account and the app says you have to get talk to The restaurant in order to get a refund he refused and said wait 48 hours for it to fall off
- ESE SFeb 19, 20262.0Don't like
- JCJ CFeb 12, 20262.0Getting tired of paying for double cheeseburgers and getting McDoubles instead.
- ACAlexis CannonFeb 5, 20265.0It’s really rare to get good customer service nowadays wanted to give a little light on Keke (sorry if I spelled your name incorrectly) she has just a beautiful spirit and great energy thanks for making my evening with such great customer service!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7721 Pineville Matthews Rd?
McDonald's is open from 6:00 AM to 11:00 PM every day of the week.
When does the drive-through open and close at this McDonald's?
The drive-through operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 6:00 AM to 11:00 PM.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or use the McDonald’s App available on iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa cards.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Which coffee shops are located near McDonald's at Pineville Matthews Rd?
Starbucks Coffee is a nearby coffee shop where customers can enjoy specialty coffee before or after visiting McDonald's.
Are there any gyms close to McDonald's where I can work out?
Yes, Planet Fitness is close by, providing a convenient option to combine fitness with a meal or refreshment at McDonald's.
What fast food restaurants are near this McDonald's location?
Nearby fast food options include Jack in the Box and another McDonald’s, allowing for variety in quick dining choices.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website