Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
814 reviews
5 stars
291
4 stars
120
3 stars
117
2 stars
67
1 star
219
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of professionalism.
Food Quality
Food quality was inconsistent, with complaints about cold or undercooked items, but some customers enjoyed fresh and hot meals.
Cleanliness
The cleanliness of the restaurant was a concern for some, with reports of dirty tables and unsanitary conditions.
Speed of Service
Service speed was often criticized, particularly during busy times, with long wait times reported in both drive-thru and counter service.
- BCBrian Cape3 days ago1.0Still at the counter, waiting for someone because the kiosk was not working finally looked over at the drive-through window and a manager says to me give me just a moment. I’ll be right. There five minutes later still no one the inside. Customer has been completely forgotten, but boy was they pumping out the cars in drive-through. Total of 10mins I understand stand it’s fast food and really shouldn’t expect much but come on if I could have given the food a 0 I would have absolutely horrible
- KTKyle TNov 8, 20252.0Bring back bags of ice
- BBBriNov 3, 20251.0Their not giving out their monolopy stickers. None of their items has them.
- CGCyn GardnerNov 2, 20255.0Ok...5 starts, because, you know... it's McDonald's. Just can't live the kiosk ordering.
- EMElder Pat. McCoyOct 31, 20255.0Every time I order a double fish with extra tartar sauce they only fix me one fish Patty then I have to go back and have them add it back on there. If I pay for it I expect for it to be on the sandwich, They need to pay attention to detail.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 7721 Pineville Matthews Rd?
McDonald's is open from 6:00 AM to 11:00 PM every day of the week.
When does the drive-through open and close at this McDonald's?
The drive-through operates daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 6:00 AM to 11:00 PM.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for McDonald's at this location?
You can order online via their delivery URL https://mcdonalds.order.online/business/-5579 or use the McDonald’s App available on iOS and Android.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa cards.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Which coffee shops are located near McDonald's at Pineville Matthews Rd?
Starbucks Coffee is a nearby coffee shop where customers can enjoy specialty coffee before or after visiting McDonald's.
Are there any gyms close to McDonald's where I can work out?
Yes, Planet Fitness is close by, providing a convenient option to combine fitness with a meal or refreshment at McDonald's.
What fast food restaurants are near this McDonald's location?
Nearby fast food options include Jack in the Box and another McDonald’s, allowing for variety in quick dining choices.