Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,015 reviews
5 stars
290
4 stars
148
3 stars
96
2 stars
78
1 star
403
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others experienced rudeness and unprofessional behavior.
Cleanliness
Some reviews highlighted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Service Speed
Many customers noted slow service, especially during busy times, with long wait times for food orders.
- CFClaudia FloresNov 13, 20255.0Excelente 👌
- JMJerry MillerNov 2, 20255.0My food was fast hot and cooked correctly. Thats rare for McDonald's
- KWKassius WilsonOct 28, 20251.0they have never ONCE gotten my order right. i ordered a bacon mcdouble with extra bacon, mayo, no ketchup, with a large fry, and a large strawberry smoothie. they gave me a bacon mcdouble wit only ONE piece of bacon, no mayo, it js had ketchup n mustard which i asked for no ketchup. they gave me a kids fry, and a medium pineapple smoothie when i asked for a large strawberry one. this is NOT the first time this has happened. i will NEVER return to this location. i am NOT mclovin it. this location should be CLOSED FOREVER!!!
- JMJohn MarksOct 26, 20251.0Today I had the worst experience I’ve ever had at a fast food establishment. I came in and ordered a decent amount of food, large Big Mac combo with Dr Pepper, 10pc nugget, filet o fish and a hot fudge sundae. Keep in mind most of these items are a part of the current monopoly promotion. The only item that had included a game piece was my large drink. The fish sandwich nuggets and Big Mac did not have any game pieces on them since they had already been peeled off. When I confronted a store employee about this I got an attitude I got cussed at and lied to by the store employee claiming that is how McDonald’s gives them their boxes . This location should close or change management ASAP
- NNNathan NouriOct 11, 20255.0Not sure where all the hate is coming from. Food tastes great, comes out hot and fresh, dining area is clean as are the bathrooms. Very solid McDonald’s 🙂
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3315 Pineville Matthews Rd?
McDonald's is open daily from 5:00 AM to 1:00 AM.
When is the McDonald's drive-thru available?
The drive-thru service is available every day from 5:00 AM until 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:45 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.
Which delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online from this location?
You can order online through the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App on iOS and Android.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby restaurants can I visit along with McDonald's at 3315 Pineville Matthews Rd?
Nearby dining options include Panera Bread, Subway, and ZENSHI Handcrafted Sushi, great places to check out before or after your McDonald's visit.
Are there any convenience stores or gas stations close to McDonald's here?
Yes, Circle K and Shell gas stations are nearby offering convenience store items and fuel.
What other nearby services might be useful when visiting McDonald's at this location?
Nearby services include Chase Bank for banking needs, Amy's Hallmark Shop for gifts, and Visionworks for optometry services, making it easy to combine errands with your visit.