Brand Certified
McDonald's
2.9(1024 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3315 Pineville Matthews Rd, Charlotte, NC
28226, United States
Certified by McDonald's • Mar 01, 2026
(704) 543-8279
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
1,024 reviews
5 stars
298
4 stars
147
3 stars
96
2 stars
78
1 star
405
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some reviews praised friendly staff, numerous complaints highlighted poor service and unprofessional behavior.
Cleanliness
The establishment was noted for being clean, but there were also reports of unsanitary conditions and issues with food safety.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
- NPNatalia Parillo4 days ago1.0Fast food? Not here. Besides the fact they waited on the car next to me when I was there waiting before they even pulled up.. the woman was confused on my order and took a bit of my time. I’ve had to pull into a spot to wait on a breakfast sandwich this week as well. Definitely not FAST food.
- RMRocket ManJan 15, 20265.0Properly made food. Good service. Clean atmosphere 👌
- MDMaria DolinarDec 2, 20255.0Happy 😊
- JBJason BNov 30, 20251.0Clean establishment but the computers are losing you business. Order at kiosk and wait to pay cash at counter. Kids in the kitchen are like baby chickens, scrambling for drive thru orders, fatigue lady skips entire line to complain about one of her sandwiches. Rest of us waiting. Kids walking past register not even looking at it to finish invoicing in-store customers. 3 of us walked out, unpaid food in the computer quie. Good luck McD.
- CFClaudia FloresNov 13, 20255.0Excelente 👌
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 3315 Pineville Matthews Rd?
McDonald's is open daily from 5:00 AM to 1:00 AM.
When is the McDonald's drive-thru available?
The drive-thru service is available every day from 5:00 AM until 1:00 AM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 10:45 PM, and on Friday and Saturday from 5:00 AM to 12:30 AM.
Which delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online from this location?
You can order online through the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App on iOS and Android.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby restaurants can I visit along with McDonald's at 3315 Pineville Matthews Rd?
Nearby dining options include Panera Bread, Subway, and ZENSHI Handcrafted Sushi, great places to check out before or after your McDonald's visit.
Are there any convenience stores or gas stations close to McDonald's here?
Yes, Circle K and Shell gas stations are nearby offering convenience store items and fuel.
What other nearby services might be useful when visiting McDonald's at this location?
Nearby services include Chase Bank for banking needs, Amy's Hallmark Shop for gifts, and Visionworks for optometry services, making it easy to combine errands with your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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