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McDonald's

3.1
(2783 reviews)

Business Details

413 Tyvola Rd, Charlotte, NC
28217, United States
(704) 523-2779
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
413 Tyvola Rd, Charlotte, NC
28217, United States

Hours

Reviews

3.1
2,783 reviews
5 stars
822
4 stars
463
3 stars
472
2 stars
253
1 star
773

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rudeness, slow response times, and incorrect orders.

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in restrooms and around the restaurant, impacting the overall experience.

Long Wait Times

Customers frequently complained about excessive wait times in both the drive-thru and inside the restaurant.
  • AK
    Anastasiya K
    2 days ago
    1.0
    Th service was rude , the server forgot to put ketchup packs and I asked for it, it was thrown to me with the worst face ever . The food tasted like it was fried a hundreds time in the same oil from two weeks ago. Horrible place , go to Starbucks across the street.
  • DS
    David Scott
    Feb 23, 2026
    4.0
    Took almost twenty minutes to get our meal. And when it did come , the nuggets were not even crispy , barely warm. If I'd had more time , I would have asked them to make it. But unfortunately , I had to get back to work.
  • DK
    David Kogan
    Feb 15, 2026
    1.0
    Walked in and went to the rest room and was there needles with blood trash and etc
  • JS
    james schroeder
    Feb 7, 2026
    1.0
    There are employees using racial slurs and foul language talking about sexual experiences so loud every customer can hear it
  • MF
    Ms Flow
    Jan 24, 2026
    5.0
    I asked for sausage and egg 🥚 muffin (no cheeeeeeee 🧀) get to work this what I got, if she wasn't sitting and paying attention/ interacting with other employees, she probably could have gotten my order correct, then once I got to the pickup window, she dayum near slunnnng the bag out the window (no customer service at all and its sad) 😔 #trashitwent #verydisappointed 😞

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 413 Tyvola Rd, Charlotte?

McDonald's at 413 Tyvola Rd operates 24 hours a day, 7 days a week.

When is McDonald's delivery service available at this location?

Delivery service is available daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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