Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,802 reviews
5 stars
829
4 stars
467
3 stars
475
2 stars
256
1 star
775
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating issues with order fulfillment.
Food Quality
Customers expressed dissatisfaction with food quality, including cold and improperly cooked items.
Cleanliness
Several reviews mentioned poor cleanliness in both the dining area and restrooms, affecting overall customer satisfaction.
- AAAndrew1 day ago1.0Watch out for the homeless people in this area. They like come in the store and ask for money. Not safe location for families
- CACarolyn Adams3 days ago3.0This morning Friday November 21st. I went to the McDonald's on Wendover Rd cuz I was I took someone to work next door. Well for the first time I seen this Steak egg, onions and cheese bagel. It was so good, delicious, yummy 🥰❤️ I bought another one on Tyvola road. Tyvola Rd take yall Steak sandwich off the menu, it wasn't as big as the one on Wendover Rd. It didn't have onions and it didn't have that tasted like McDonalds on Wendover Rd 😳🤨😢
- SSStarria4 days ago1.0This is the worst McDonald's I ever went to. Terrible customer service and above all terrible food. My bun was so had I couldn't eat it my hamburger patty was burnt oh my goodness save your time money and patience
- MMMiaNov 15, 20251.0I went through the drive-thru at McDonald's for two bacon, egg, and cheese biscuit combos (which include a hash brown and a drink). However, when we received our order, we were given only one drink and one hash brown. After kindly pointing this out to the employee, she told us we'd have to drive around again to get the missing items. We tried explaining, and when she was unhelpful, she told us we’d need to pay extra for the missing items. Frustrated, we agreed, but when we finally got our full order, the biscuit was soggy, and her attitude was just as disappointing as the food. Very poor service all around.
- YCYasmene CroomeNov 13, 20251.0I went McDonald’s around 11 PM on the 11/13. I ordered three extra value mail and I got a medium. I also know it’s at night but as a professional, you should have a pleasant attitude when you come over that. I was told to hold on and I waited about five minutes for someone to come to the intercom And when they did, they chose the wrong driver. Then I did three orders and asked for extra value on my order and got a medium fries and drink and fries was cold. Living this area all of the fast food restaurant are not pleasant. When I asked to place your order the intercom The cashier never Says how can I help you. It what would you like? This location I will recommend you go at night because the staffing isn’t happy with their job and they do not know how to treat their customers
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 413 Tyvola Rd, Charlotte?
McDonald's at 413 Tyvola Rd operates 24 hours a day, 7 days a week.
When is McDonald's delivery service available at this location?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does McDonald's at 413 Tyvola Rd offer drive-thru service?
Yes, the drive-thru is open 24 hours every day.
What types of payment are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's meals through a mobile app?
Yes, you can order via the McDonald's app available on both iOS and Android platforms.
What services are provided at this McDonald's location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where can I view the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Which nearby stores could I visit after dining at McDonald's on Tyvola Rd?
Nearby stores include Rent-A-Center for furniture, Costco for wholesale shopping, and Circle K convenience stores.
Are there other dining options near McDonald's at 413 Tyvola Rd?
Yes, nearby restaurants include Sonny's BBQ, Starbucks coffee shop, Denny's diner, Chili's Grill & Bar, It's Just Wings, Yummy Crab, and Kabuto Japanese Steakhouse & Sushi Bar.
What medical facilities are close to the McDonald's on Tyvola Rd?
Nearby medical facilities include AFC Urgent Care Tyvola Road and AFC Urgent Care SW Charlotte for urgent and family medical services.