McDonald's

3.2
2322 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4440 S Tryon St, Charlotte, NC
28210, United States

Hours

Reviews

3.2
2,313 reviews
5 stars
737
4 stars
419
3 stars
386
2 stars
192
1 star
579

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, with some stating they experienced unprofessional behavior from employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or stale items, while others praised the freshness of their meals.

Management Issues

Several reviews pointed to poor management practices, including staff being overwhelmed and lack of effective communication with customers.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions and poorly maintained facilities.
  • PY
    Peter Yurista
    2 days ago
    1.0
    This is a 24 hour location? NOT SO! Showed up after ordering using the App at 4am heading to work. Was told by drive thru they have no food to serve. They are sold out-cancel my order. Hey owner! Your workers are not serving food in the early morning. Better change your hours to show not just when you are open, but when you are actually serving food in the morning.
  • DK
    Dozer Kilroy
    Nov 15, 2025
    5.0
    Star is always super helpful during lunch time! Large rush in the drive thru and shes always happy and quick. And gets my orders right! Same for the evening drive thru too.
  • JB
    James Douglas Barfield
    Nov 5, 2025
    4.0
    McDonald's are normally what I would consider a 4 or 5 across the board unless they do something either exceptionally good or less when they did something that is really really bad,... So well this one in Charlotte NC, had some issues that I hope will help get them up to pare with a little constructive criticism! First thing was they were so slow that night, at least they were that way when I got there there were only 2 vehicles ahead of me that hadn't ordered yet and possibly 4 or 5 that were waiting for their food that was already ordered,... But it took me 27 minutes to give them my mobile order number and get my food and I had already ordered it right before I got there,...but after I got my food and drove about one and a half blocks to get back to the Sleep Inn that I was staying at, I immediately reached in the bag and grabbed 3 or 4 fries,.... And they weren't only just a little cold, they were pretty much worthless because they weren't as cold as like having been in the refrigerator,... They were definitely not freshly made and the also didn't have hardly any salt and not like soggy, but kinda dry to where you'd almost choke on them,... they were really that bad, so I threw them out in the grass so hopefully a bird would be able to eat them in the morning and hopefully they could tolerate eating them,.... Other that them taking so long and then not having decent fries,.... Everything else was okay! Now,...McDonald's, take my comment and learn from it and do better from now on!!!
  • IM
    India M
    Nov 2, 2025
    1.0
    My friend and I ordered through the app we were given the incorrect meals, so we went back to get our correct meals. We ordered a simple four piece large fry and a mcchicken. We recieved two nuggets a small fry and two pieces of bread in a chicken wrapped no chicken...Then everyone seemed to have attitudes understandable I hate work too but any job I hate I simply quit (that's just me tho). I tried to see about getting a refund the app said call the store...why would I call the store when it's clear that no one cares??? Anyways yall don't gotta worry about me I will never come here again.
  • KV
    Kevin Vasquez
    Nov 2, 2025
    1.0
    I really hope I get refunded for the order I put into the mcdonalds app that they refused to make. I waited in line for over 25 minutes just for them to tell me I they threw away my order because of the menu changed and they wouldn't compensate me with any breakfast items of similar value

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4440 S Tryon St, Charlotte, NC?

McDonald's at 4440 S Tryon St operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that is open 24/7.