Brand Certified
McDonald's
3.1(2284 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2518 Beatties Ford Rd, Charlotte, NC
28216, United States
Certified by McDonald's • Mar 01, 2026
(704) 392-1125
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
2,284 reviews
5 stars
669
4 stars
367
3 stars
365
2 stars
222
1 star
661
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Wait Times
Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.
Food Quality
There were mixed reviews on food quality, with some customers noting cold or poorly prepared food, while others mentioned fresh and hot items.
- IVIván Ávila2 days ago2.0I know is a McDonald but the service can be better It was artful
- BEBrandon Evans3 days ago1.0Slowest McDonald's I have ever been to. Going through the drive through took almost 15 minutes, and then we had to park and wait another 30 minutes for food. And that happened to every single car going through the drive through.
- KMKym MotleyFeb 9, 20261.0This location is giving Mc’Tudes for free with every order. I tried to order two lattes in the drive thru and the employee asks to clarify my order 4 times. No problem. When I saw there were two small lattes on the display screen, I let her know I wanted two large lattes. That’s when I received some serious attitude. Really?! I’m just making sure my order is right. I canceled my order and went somewhere else. Since when did it become an issue to make sure your order is right? I’ll spend my McDollars somewhere else. 😒😤
- SPScott PriestleyFeb 8, 20265.0These people are so amazing!! I look forward to driving through each morning to get my Warren Buffet meal - Egg McMuffin and a Diet Coke 😁 The food is probably the freshest I've ever had at a McDonald's! It's clear that they care and they have a great management team.
- VFVernon FulwileyFeb 6, 20263.0The worker's there are very rude and unprofessional they don't need to work in customer service
Frequently Asked Questions About McDonald's
What are the McDonald's dine-in hours at 2518 Beatties Ford Rd, Charlotte?
McDonald's dine-in hours are from 6:00 AM to 11:00 PM every day of the week.
Can I order McDonald's for delivery and when is delivery available?
Delivery is available daily from 5:00 AM to 2:00 AM. You can order through the McDonald's delivery website or app.
Does this McDonald's location have a drive-thru?
Yes, the McDonald's at 2518 Beatties Ford Rd has a drive-thru open daily from 5:00 AM to 2:00 AM.
What payment options are accepted at McDonald's on Beatties Ford Rd?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer contactless pickup or delivery options?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there free WiFi available at this McDonald's location?
Yes, McDonald's at 2518 Beatties Ford Rd provides free WiFi for customers.
Where can I find a Wells Fargo ATM near this McDonald's?
There is a Wells Fargo ATM nearby which customers can use before or after visiting McDonald's.
Are there any convenience stores or gas stations near McDonald's on Beatties Ford Rd?
Yes, nearby convenience stores and gas stations include Exxon, 7-Eleven, Sam's Mart, and Shell, useful for quick stops along with your meal.
What places of worship are close to this McDonald's location?
Nearby churches include Memorial Presbyterian Church, Cosmopolitan Community Church, and United House of Prayer For All People, which customers might visit in the area.
How can I earn rewards or get special offers at McDonald's on Beatties Ford Rd?
You can earn points for free food through MyMcDonald's Rewards. Check details and offers on the McDonald's website or app.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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