McDonald's

2.8
1469 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3058 Eastway Dr, Charlotte, NC
28205, United States

Hours

Reviews

2.8
1,469 reviews
5 stars
382
4 stars
206
3 stars
190
2 stars
115
1 star
576

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean floors and unsanitary conditions.

Food Quality

Many reviews mentioned issues with food quality, including cold or stale items and incorrect orders.

Management Issues

Several customers highlighted unprofessional behavior from management, including discriminatory actions and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and fresh food during their visits.
  • LD
    Leslie Dwyer
    1 day ago
    1.0
    WAIT... before you pull into the drive through... see those five numbered parking spaces to the right facing Eastway? WAIT there. Forever. Then watch customers behind you get served at the window. "Fast" food? At least it was somewhat warm.
  • AM
    Amanda Miller
    Nov 10, 2025
    4.0
    Super busy, but we still received our food within a reasonable amount of time. Our order was missing sauce, but due to the staff being so busy I didn't want to make a fuss.
  • DP
    Davin Pride
    Nov 3, 2025
    1.0
    I just had to wait 30 minutes for a mobile order. I finally decided to go in and they haven’t even started to work on the order. That was the whole point since I’m on my lunch break but don’t say it’s ready when in reality you haven’t started it and made me come in to get it
  • AL
    Ale De León
    Oct 27, 2025
    1.0
    Tuve mala experiencia los fines de semana hay una Sra. I mi niña no llevaba calcetines i una señora la empezó a regañar i dijo q no podía entrar i mi niña empezó a llorar , sin embargo yo i mi niña solo íbamos a desayunar i no a jugar Mala experiencia
  • SS
    stacy
    Oct 15, 2025
    1.0
    10/14/2025 02:13PM I recently witnessed a very disturbing incident at this location that showed clear discrimination and unprofessional behavior from management. While I was there, a Hispanic woman came in and politely asked if the store was hiring. The person taking my order, who I later found out was the manager, immediately responded “no” without any explanation. Shortly after, another employee—who spoke Spanish—told the woman that they actually were hiring, and began speaking with her about the position. At that point, the manager interrupted them and said, “Does she even speak English?” The employee replied that fluent English wasn’t required to work in the kitchen, but the manager insisted, saying the applicant had to “speak English correctly.” The manager then demanded that the woman speak English in front of her to prove whether she could. The entire exchange was disrespectful, discriminatory, and completely unprofessional. No applicant should be humiliated or judged publicly based on language ability or background. It was uncomfortable to witness, and I believe this manager’s behavior goes against company values and equal opportunity employment policies. I strongly urge leadership or HR to review this incident and take appropriate action to ensure that all applicants are treated with dignity and fairness, regardless of language or ethnicity.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3058 Eastway Dr, Charlotte?

McDonald's at 3058 Eastway Dr, Charlotte is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this McDonald's location.