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McDonald's

2.8
(1415 reviews)

Business Details

3058 Eastway Dr, Charlotte, NC
28205, United States
(704) 567-6549
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3058 Eastway Dr, Charlotte, NC
28205, United States

Hours

Reviews

2.8
1,415 reviews
5 stars
364
4 stars
196
3 stars
184
2 stars
114
1 star
557

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative experience.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others received stale or poorly prepared items.
  • ER
    Eric Reeder
    Feb 24, 2026
    1.0
    I don't blame the employees here per se, but this was the final straw at this location. Drove up at 9:50pm, guy says "be with you in a few minutes" the disappears for 20 minutes with no update. I ended up driving away and so did many other waiting in line. Odds are they are severely understaffed, so this is on the manager for not staffing this location appropriately. But sitting in line at McDonald's for almost 30 mins just to give my order is absolutely unacceptable.
  • NN
    Niles
    Feb 20, 2026
    1.0
    I’m not exaggerating when I say this is the slowest McDonald’s I’ve ever went to
  • EE
    Elizabeth
    Feb 15, 2026
    4.0
    This mcdonald's on W sugar creek it's always very busy the drive through. It's very tight.
  • BM
    Bereket Mitiku
    Feb 9, 2026
    1.0
    The Employs is not good in here They don’t know what they are doing and they don’t treat the customers well!.
  • TB
    Tiffany Brown
    Feb 1, 2026
    1.0
    Ringing the bell, waiting, multiple dashers out here at the door. It’s 21 degrees outside and I can see the food that needs to be delivered sitting right in my face. This is unacceptable. And to be honest quite unprofessional and rude! I mean are they inside waiting for there to be 20 orders on the counter. Just bring the food to the door jeez!

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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