McDonald's

2.8
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3058 Eastway Dr, Charlotte, NC
28205, United States

Hours

Reviews

2.8
1,490 reviews
5 stars
387
4 stars
211
3 stars
194
2 stars
116
1 star
582

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with many stating that service was excessively slow.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning negative interactions with management.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty floors and unkempt areas.

Food Quality

While some customers enjoyed the food, many expressed disappointment with stale or poorly prepared items.
  • TD
    Tee Won Dahn
    2 days ago
    3.0
    I paid for my food and didn’t get most of the things that I ordered. I’ll be going in the morning to get what they left.
  • FB
    Freydell Benavides
    Dec 28, 2025
    1.0
    We wait for the food for like an hour
  • RB
    Robin Boseman
    Dec 24, 2025
    4.0
    My grandchildren love they happy meal.
  • SA
    Stephen Alvarez
    Dec 16, 2025
    3.0
    Spanish girl was looking real good in there and had great customer service
  • JR
    J R
    Dec 12, 2025
    1.0
    You honestly can’t even make it up any more. I’ve been to this location multiple times, let me say, it’s always a disappointment. Really not sure what’s going on here but someone should definitely check on the people in the back. I’m really not even sure why they show up for work. From breakfast to everything else something’s always wrong with the order. Doesn’t matter if you go to the kiosk, order with a worker (human?), or through an app, they will get it wrong. They must’ve gotten confused with too many burgers tonight. I get it McDonald’s has tried to make it easy for them, the box or wrapper your item comes in literally says what the item is but why read? I’m not one to complain but enough is enough, how do you mess up a plain double cheeseburger (*QP)?!?!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3058 Eastway Dr, Charlotte?

McDonald's at 3058 Eastway Dr, Charlotte is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this McDonald's location.