Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Several reviews mentioned cold or poorly prepared food, including burnt items and stale fries.
Cleanliness
While some customers appreciated cleanliness, others reported unsanitary conditions and poor maintenance.
Long Wait Times
A consistent theme was the excessive wait times in both drive-thru and curbside pickup, often exceeding 30 minutes.
KS
Kamari Sheppard
Feb 15, 2026
5.0
Food was fast, hot, and the cashier is funny.
BN
Brianna Nicole
Feb 9, 2026
5.0
That food was goood & fresh!! 10/10 & they didn’t forget my sauce either lol
CL
Chad Lewis
Jan 29, 2026
1.0
I guess this is what a $7 sandwich looks like.
Edit to add: easily the worst piece of “chicken” I’ve ever been served in fast food. Couldn’t even finish it.
JJ
Jerry
Jan 27, 2026
1.0
Terrible Customer service. And they Forget something every time i went. this time they didn’t put half my meal when i payed $18 and only 7 out of 10 nuggets. DO NOT go here if you want your correct order.
JJ
Jay
Jan 27, 2026
1.0
Customer service is terrible. ordered 2 meals and no fries in either one. went back and they STILL put cheese on my burger when i said multiple times that i can’t eat cheese. Terrible service don’t go to this Mcdonalds