McDonald's

3.4
2868 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2820 Boyer St, Charlotte, NC
28208, United States

Hours

Reviews

3.4
2,868 reviews
5 stars
1,011
4 stars
559
3 stars
502
2 stars
221
1 star
575

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and efficiency, while others received complaints for rudeness and poor communication.

Speed of Service

Many customers reported slow service times, particularly in the drive-thru, with waits of 15-30 minutes being common, although some noted quick service during less busy times.

Food Quality

There are mixed reviews regarding food quality, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, including well-maintained bathrooms and a tidy dining area.

Staffing Issues

Multiple reviews mentioned that the location appears to be understaffed, leading to longer wait times and disorganization.
  • MM
    Marshall Merritt
    5 days ago
    5.0
    I really like this McDonald's. The food is always fresh and delicious and the staff is kind and courteous.
  • YS
    yasmin Susta
    Nov 8, 2025
    5.0
    If your working night time shift this is a good place to go to if your in hotel area .. food is fresh and the hispanic guy there is reliable, probably the 1st McDonald's that served me fresh fries 🍟
  • LL
    LaShaun
    Nov 5, 2025
    1.0
    I picked up my order from the McDonald's app earlier this morning, but unfortunately, the two frappes I received tasted unpleasant and lacked a mocha flavor, so I had to throw them away. It would be great if the team could review their preparation process to improve the taste. I've already provided feedback to McDonald's and am awaiting their response.
  • SS
    Safiya Spivey
    Oct 28, 2025
    5.0
    Your employee Martin is amazing within his personality , and his work ethic in opening up the place and running drive thru with having 20 cars coming in and him knocking each one with a calm voice and catching each item is amazingggg !!! He always has a positive attuide and a smile on his face ! He is my favorite coworker at this facility and does recommend another person to come in at 4:30am and help him knock out the cars . I also do appreciate the facility for being open and the workers that's in the grill making it happen as well!! But please help him out with having another person there because yall get buisness starting at 4am and it's really unfair to one person untill the next person comes in which is probably 5am!!! Lastly this is my 3rd time coming to this mc Donald's and I always see him every day bussing his butt and he defentily deserves a rewards for his efforts ! Thank you Martin!!!!
  • MG
    Melody Mendez Gomez
    Oct 25, 2025
    1.0
    This is the worst McDonald's I've ever been to! Unfortunately it's close to us so we've been a couple of times and EVERY time we've been we have been asked to go wait ? I'm talking about waiting for 15 to 20 minutes on a cheeseburger and fries and Frapa? Tonight was the last straw for now on I will go all the way to South Carolina before I go here again! They took my money then I was asked to leave? It's a long story however first I want to make sure I talk with Corporate before I tell what happened! Just please don't go here just pass by it and go to the next one! I promise you will thank me later!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2820 Boyer St, Charlotte?

McDonald's at 2820 Boyer St is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.