McDonald's

3.4
2889 reviews
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Business Details

2820 Boyer St, Charlotte, NC
28208, United States
(704) 399-1225
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2820 Boyer St, Charlotte, NC
28208, United States

Hours

Reviews

3.4
2,889 reviews
5 stars
1,018
4 stars
561
3 stars
506
2 stars
224
1 star
580

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being hot, fresh, and delicious, although there were some complaints about cold or poorly prepared items.

Service Speed

While some reviews highlighted fast service, others reported long wait times, particularly in the drive-thru.

Customer Service

Feedback on customer service was mixed; some employees were noted for being friendly and helpful, while others were criticized for rudeness and poor communication.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, including the dining area and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating inconsistency in order accuracy.
  • CC
    Chris
    2 days ago
    2.0
    Twice I've done a mobile order there and did not receive all my order or received the wrong items
  • AC
    A. C.
    Jan 1, 2026
    5.0
    Had to run through drivethru quick while running errands during my lunch break. Saw a ton of cars going in and thought there was no way this was going to be quick, but wow! The most efficient McDonald's I've been to in awhile and the food was fast and fresh.
  • WC
    Wolf Commander
    Dec 20, 2025
    5.0
    BEST MCDONALD'S I'VE HAD IN YEARS. This is what the McDonald brothers envisioned! Food was hot, crispy, and didn't taste like fast food. I only had time to steal 1 frie from my friend before my food came.
  • GD
    Gavin Duncan
    Dec 20, 2025
    5.0
    Best McDonald’s ever. Tables and floor were clean. Food was wonderful and very fresh. Staff was friendly and served food quick. My buddy barely had time to steal a fry! Overall great experience. 3 minutes from order to food being brought to table, and it was served with a smile.
  • JG
    Jonothan Gatton
    Dec 14, 2025
    1.0
    I wish I could give negative stars for service. they demanded that we drive past the drive through and wait, which is fine. But were bossing us around like us eating there caused them a bad day. Then, after 20 minutes of waiting, an employee brings us our food without a single word. I asked for ketchup and they legit ignored me. So I went inside and waited around with no one in line.. I had to use the terminal and order a water to get someone to even talk to me and give me ketchup. Clearly, management needs an easier career than fast food because the "team" at this mcdonald's cant handle the high stakes world of french fries with respect. This is why people trash these places and want people to keep making $7.25 an hour. honestly, the people here don't deserve that. If I ever come back, im sure I'll regret it just as mucha s this experience
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2820 Boyer St, Charlotte?

McDonald's at 2820 Boyer St is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.