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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of experiences with customer service, with some employees praised for their friendliness and efficiency, while others received complaints for rudeness and poor communication.
Speed of Service
Many customers reported slow service times, particularly in the drive-thru, with waits of 15-30 minutes being common, although some noted quick service during less busy times.
Food Quality
There are mixed reviews regarding food quality, with some customers enjoying fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, including well-maintained bathrooms and a tidy dining area.
Staffing Issues
Multiple reviews mentioned that the location appears to be understaffed, leading to longer wait times and disorganization.
MM
Marshall Merritt
5 days ago
5.0
I really like this McDonald's. The food is always fresh and delicious and the staff is kind and courteous.
YS
yasmin Susta
Nov 8, 2025
5.0
If your working night time shift this is a good place to go to if your in hotel area .. food is fresh and the hispanic guy there is reliable, probably the 1st McDonald's that served me fresh fries 🍟
LL
LaShaun
Nov 5, 2025
1.0
I picked up my order from the McDonald's app earlier this morning, but unfortunately, the two frappes I received tasted unpleasant and lacked a mocha flavor, so I had to throw them away. It would be great if the team could review their preparation process to improve the taste. I've already provided feedback to McDonald's and am awaiting their response.
SS
Safiya Spivey
Oct 28, 2025
5.0
Your employee Martin is amazing within his personality , and his work ethic in opening up the place and running drive thru with having 20 cars coming in and him knocking each one with a calm voice and catching each item is amazingggg !!! He always has a positive attuide and a smile on his face ! He is my favorite coworker at this facility and does recommend another person to come in at 4:30am and help him knock out the cars . I also do appreciate the facility for being open and the workers that's in the grill making it happen as well!! But please help him out with having another person there because yall get buisness starting at 4am and it's really unfair to one person untill the next person comes in which is probably 5am!!! Lastly this is my 3rd time coming to this mc Donald's and I always see him every day bussing his butt and he defentily deserves a rewards for his efforts ! Thank you Martin!!!!
MG
Melody Mendez Gomez
Oct 25, 2025
1.0
This is the worst McDonald's I've ever been to! Unfortunately it's close to us so we've been a couple of times and EVERY time we've been we have been asked to go wait ? I'm talking about waiting for 15 to 20 minutes on a cheeseburger and fries and Frapa? Tonight was the last straw for now on I will go all the way to South Carolina before I go here again! They took my money then I was asked to leave? It's a long story however first I want to make sure I talk with Corporate before I tell what happened! Just please don't go here just pass by it and go to the next one! I promise you will thank me later!!!!!
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location has a drive-thru that is open 24/7.
Where can I order McDonald's food online for delivery?
You can order McDonald's for delivery online at https://mcdonalds.order.online/business/-5579 or through their smart link https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Boyer St?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I download a McDonald's app for ordering and rewards?
Yes, you can download the McDonald's App from the Apple App Store or Google Play Store for ordering and earning rewards.
What nearby fast food options are available aside from McDonald's?
Nearby fast food options include Taco Bell, KFC, Wendy's, and Bojangles'.
Are there financial services near McDonald's on Boyer St?
Yes, you can find Clearview Federal Credit Union and Piedmont Advantage Credit Union nearby for banking and ATM services.
What is a nearby airport if I am traveling to McDonald's at 2820 Boyer St?
Charlotte, N.C. Airport is nearby, which can be convenient for travelers planning to visit McDonald's.
What amenities does this McDonald's offer to customers?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi for customer convenience.