Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,559 reviews
5 stars
400
4 stars
237
3 stars
256
2 stars
152
1 star
514
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.
Food Quality
Inconsistent food quality; some customers received hot and fresh meals, while others reported cold, old, or incorrect orders.
Speed of Service
Many customers experienced slow service, particularly during peak hours, with long wait times reported.
Cleanliness
Concerns about cleanliness, particularly in restrooms and food handling areas, were frequently mentioned.
Management Issues
Several reviews highlighted poor management practices, including staff behavior and lack of organization.
- DVDestiny VaughnOct 29, 20255.0Food comes out quick and is always fresh. Big shoutout to Tonya - she provides great customer service with a smile! Thank you so much! It really makes a difference in a business atmosphere when a worker cares about their customers.
- ETEvan TznsOct 29, 20251.0This is one of the worst McDonalds I’ve ever been and probably I will stop eating at McDonalds. First of all, I ordered a double fish sandwich and the fish was like a chewing gum and I couldn’t eat it, and I bought one more item for a monopoly sticker on purpose and the employee refused to give me my sticker. And the worst part was at the rest room which were very dirty and the smell was really bad.
- JHJames HooksOct 26, 20252.0Not what I asked for....cold
- DGDarchelle GOct 24, 20251.0Why don’t yall have a working phone? How can we get in contact to resolve issues?
- TRTaylor RhyneOct 21, 20251.0Do not come here if you want your FAST food in any sort of timely manner .
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1620 Sardis Rd, Charlotte, NC?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:45 PM, and on Friday and Saturday from 5:00 AM to 12:45 AM.
What are the hours for the drive-thru service at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 1:00 AM.
What services does this McDonald's location offer for pickup and delivery?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru service available.
How can I order McDonald's from this location online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Avant Institute of Clinicians for education, Avant Pharmacy and Wellness Center for health needs, and Famous Toastery for other dining options.
Are there any banks near this McDonald's location to visit?
Yes, Wells Fargo Bank and Western Union money transfer services are close by for your banking and money transfer needs.
Where can I find fitness or wellness centers near McDonald's?
You can visit Lucas Lepri Jiu Jitsu Academy, Anytime Fitness gym, or Health Gloss spa located nearby for fitness and wellness services.
What categories of food and dining does this McDonald's serve?
This McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, frozen yogurt, and ice cream.