McDonald's

Reviews

• LS

  Latishia Scott

  3 days ago
  1.0
  I’m so sick of McDonald’s on RiverGate at this point just shut it down .20 workers and food and service still slack
• CH

  Chloe Hatchell

  Nov 10, 2025
  1.0
  It's a hit or a miss with this location! Either they are on point or not even close! Horrible experience today waiting on my food! Wait over 15 minutes and then had to go in and get my order! And the lady was clueless ... I will drive to another McDonald before I go here again !!!!!
• MZ

  M Z

  Oct 28, 2025
  1.0
  So it's ten thirty five, and I order fries, and they have fries already sitting there and they give them to me the manager.And I tell them that these are stale and dry, and diana goes to the same batch.And grabs another fry from the same batch and gives it to me like if i'm an idiot, they didn't recook anything.And they're just giving away stale fries after eleven ten o'clock or something.Because I guess they're ready to go.It's ten thirty something and they're closing every the fries station is closed and everything.And this is the supervisor.
• AM

  Angel Miles

  Oct 17, 2025
  1.0
  I’m extremely disappointed with my experience this morning. I placed a mobile order for a gravy biscuit and hash brown on my way to work. Once I got to work and started to eat, I noticed a piece of hair in my food after moving the gravy around on my biscuit. I immediately called the store to let them know, but the person who answered acted completely clueless, as if he couldn’t even find my order. Instead of taking accountability or apologizing, he just told me to “come show him my phone.” He wanted to make sure I ordered from there. No apology, no concern, nothing. Now I have to spend my lunch break driving back just so they can “see” the issue, all while I never got to eat the breakfast I paid for. Definitely not the kind of service or cleanliness I expect from McDonald’s. I’ll be updating this review after I return the order. Update: I went back @10:40am to return the gravy biscuit. Manager did apologize and took accountability but he did give me refund and offered a free sandwich. Hopefully they will be careful moving forward. I hate this happened because I don’t like leaving bad reviews. So maybe with this review they will take stuff like this more serious.
• PB

  Patricia “Rusty” Brown

  Oct 14, 2025
  1.0
  I must say McDonald's customer service has disappeared. I've went multiple times to this McDonald's, food is barely warm and very stale and they have never gotten my order correct (inside or drive thru). when I went back in to tell them this, I was accused of taking items out of bag & leaving in car to get free food. When I asked for a refund, they said they would only refund the food in the bag. Horrible, Horrible staff members, this was the final straw for me at McDonald's. Worst part is they have become so huge that they don't seem to care if they lose customers or not.

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