Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,502 reviews
5 stars
552
4 stars
324
3 stars
212
2 stars
101
1 star
313
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
Numerous reviews mentioned issues with food quality, including stale items, incorrect orders, and food served at improper temperatures.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incomplete or incorrect items.
Cleanliness
Several reviews highlighted concerns about cleanliness, both in the dining area and in food preparation.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported.
- CJClarence Judy Jr5 days ago2.0Try not to eat at McDonalds if I can help it.
- LLLeilani Willams (Princess lani)Jan 3, 20263.0The lines are so long and we had to wait outside for our food
- NENixon ElleDec 17, 20255.0Food is serve basic on customers requests for food it may be limited supply if you do not have food truck delivery the items to serve McDonald's Restaurant
- LSLeander Wells Sr.Dec 16, 20255.0I have been too many McDonald’s over the Carolina’s. When I say this McDonald’s have a different level of customer service and food always hot. Who ever is running this one have a great team and have created a winning culture here. No matter how busy they are they go above and beyond!
- LSLatishia ScottNov 21, 20251.0I’m so sick of McDonald’s on RiverGate at this point just shut it down .20 workers and food and service still slack
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 14110 Rivergate Parkway in Charlotte, NC?
McDonald's at 14110 Rivergate Parkway operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does McDonald's at this location offer delivery services?
Yes, this McDonald's offers delivery services from 5:00 AM to midnight on most days, with extended delivery until 1:00 AM on Fridays and Saturdays.
Are drive-thru services available at this McDonald's and what are the hours?
Yes, there is a drive-thru available from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What payment options does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the address and contact phone number for McDonald's at Rivergate Parkway?
The address is 14110 Rivergate Parkway, Charlotte, NC 28273, and the main phone number is +1 704-504-2199.
What nearby places can I visit around McDonald's at Rivergate Parkway?
Nearby places include Dana Parker (beauty salon), The Casual Pint (pub and bar), Starbucks (coffee shop), and RiverGate Shopping Center (shopping plaza).
Are there other dining options near this McDonald's?
Yes, nearby dining options include Chick-fil-A (fast food chicken), Fuji Japanese Steakhouse (sushi and steakhouse), Salsarita’s Fresh Mexican Grill, Thai Express Food, CAVA (Mediterranean restaurant), and Cold Stone Creamery for desserts.
How can nearby places enhance my visit to McDonald's at Rivergate Parkway?
You can combine your visit by stopping at places like Becky’s Hallmark Shop for gift shopping, or enjoy a haircut at nearby salons such as Parker Stylists or Pur Salon before or after your meal at McDonald's.