Brand Certified
McDonald's
2.8(682 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5635 N Tryon St, Charlotte, NC
28213, United States
Certified by McDonald's • Mar 01, 2026
(704) 509-0512
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.8
682 reviews
5 stars
195
4 stars
93
3 stars
55
2 stars
46
1 star
293
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Food Quality
Several customers reported issues with food quality, including raw or improperly cooked items, incorrect orders, and cold food.
Long Wait Times
Many customers experienced excessively long wait times for both drive-thru and in-store orders, often leading to frustration.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and poor hygiene among staff.
Management Issues
Customers expressed concerns about ineffective management, citing lack of accountability and poor handling of customer complaints.
- R1Risley 11 day ago1.0Never even ate here because the drive thru was a DISASTER!!! Sat in line for 14 minutes, never moved. We left!! Very very poor management. Contacting corporate!!
- DDDivasEve4 days ago1.0Currently sitting in the drive through cars moving once every 7 min. The most depressing experience.
- JAJose Acosta5 days ago2.0I want my money back, They put water on my orange juice, it tested all watered down. Eww. They need to get their shit together 👎🏼.
- MBMarc Bennett6 days ago5.0Awesome service great food nice place and clean also good coffee and drinks are great there to fill your self up.
- THTurbo HEARTFeb 2, 20261.0Its 4:35, I placed my order at 4:01. Waiting here till my number is called. Some homeless lady started vomiting in the bathroom and I can hear it in the lobby. Literally as im typing this, some lady comes next to me as im standing at the counter, keeps yelling for a drink, then rips the fattest burp in my face. Check the cams if you dont believe me 😅 Do not come here. Definitely not a good experience.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's on N Tryon St in Charlotte?
McDonald's on 5635 N Tryon St is open 24 hours a day, seven days a week.
Is the McDonald's at 5635 N Tryon St open for delivery all day?
Yes, delivery service is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through at McDonald's on N Tryon St is open 24 hours daily.
What payment options are accepted at McDonald's on N Tryon St?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the menu for McDonald's at 5635 N Tryon St?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order for McDelivery or mobile ordering from this McDonald's?
You can order for delivery or mobile order via their website or the McDonald's app available on Android and iOS.
Does McDonald's on N Tryon St offer free WiFi and mobile offers?
Yes, they offer WiFi along with mobile offers and gift cards for customer convenience.
What nearby places can I visit after dining at McDonald's on N Tryon St?
You can visit nearby places like Platform Lofts, Madely's Nails Salon & Spa, or the Art & More Art Gallery for real estate, beauty, or arts experiences.
Is there a laundromat near McDonald's at 5635 N Tryon St for convenient errands?
Yes, Sunshine Coin Laundry and Sunshine Laundromat are nearby, making it easy to combine laundry errands with a meal or coffee.
Are there any coffee shops near McDonald's at N Tryon St if I want a different coffee option?
Yes, Dunkin' is close by and offers donuts, coffee, and smoothies if you're looking for an alternative beverage or snack.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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