McDonald's

2.8
670 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5635 N Tryon St, Charlotte, NC
28213, United States

Hours

Reviews

2.8
670 reviews
5 stars
194
4 stars
97
3 stars
56
2 stars
47
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Numerous complaints were made about rude staff and poor management, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms.

Food Quality

Feedback on food quality was mixed, with some customers praising freshness while others reported cold or improperly cooked items.
  • MB
    Mar Black
    Nov 15, 2025
    5.0
    I really like the McDonald’s. It was a great value of scale of the letters through all the cost of problems. It really saved us very much quality time being here just to have very much a long time with your friends and buddy just have out a long a little long time everything in the house the hangout lounge is very fun though I’ll give this. I recommend this McDonald’s a 10 out of 10 try again.
  • GC
    Gerson Cruz
    Nov 11, 2025
    2.0
    I bought two combo meals and the woman who delivered the food seemed annoyed. When I grabbed her and was about to ask for sauce, she slammed the window shut. I don't know why she was angry, but that's bad service; it leaves much to be desired.
  • TB
    Tym Barnes
    Nov 9, 2025
    5.0
    3AM Patricia the manager, went above and beyond for this customer! I felt like I was at Chick-fil-A with her service! Unfortunately, this is not my experience at many other McDonald's locations in the area, let alone at this hour. Food was hot and freshly made with no real wait.
  • AM
    Anjelyca Morales
    Nov 8, 2025
    5.0
    Normally I don’t like to come in Mcdonlds I think now I actually come visit inside more the customer service normally suck. Fast forward because today was a very good day so my wife and daughter went inside to get our order the manager Crystal had my baby girl smile so hard I saw all teeth we fight with our daughter all the time about wearing Pigtails apparently this women took the time to compliment my child play with her and just was so kind to her my wife never has a good compliment about the service at this location today I was shocked how she complimented the manager I had to come in and get her name lol I just want to say Thank you Crystal for your service and kind words now my baby wants pigtails daily and more pink
  • AB
    Aliyaha Bennett
    Nov 8, 2025
    5.0
    Yyyoooo so I came into today and listen Mrs. Crystal was in here not only is she my favorite Math Teacher omg she’s now my new favorite McDonalds manger I wish she come back to the Big E 🥰🥰🥰🥰 I just love her smile she’s always been very humble and kind to us keep the smile Mrs. C you are the best from Aliyaha, Jayla, Key and Monnie Don’t forget our hugs next time and dont forget to tell your bosslady we need our first jobs

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on N Tryon St in Charlotte?

McDonald's on 5635 N Tryon St is open 24 hours a day, seven days a week.

Is the McDonald's at 5635 N Tryon St open for delivery all day?

Yes, delivery service is available 24/7 at this location.